Ree Kent Atlassian Team

Hi @Joe Zaynor The text about the 90 days and purchasing the course was obsolete and has been removed. Thank you for bringing that to our attention!

Hey @Jimmy Seddon Hope you and the family are feeling better! 

Hello @Christopher Kinney Sorry to hear that you are struggling with the ACA-900 Jira Software Essentials exam. If you should decide to retake it, you might want to review the course and revisit these sections: * Jira concepts * Creating issues * Basic issue operations I hope that helps!

Hi @Chris Rogers I can help you with that. I will email you directly. 

Thanks @Tomislav Tobijas!!! We will get the links fixed. The correct one is this - event page.

@Janelle Cashmere and @Kai Krause Very sorry for the delay! The page is now updated to include Configure Atlassian tools for effective service management learning path.

Hi @Ashlea Shaw The progress is tied to your CertMetrics ID (AT00.....). You can update your email address in the candidate portal - https://cp.certmetrics.com/atlassian/en The portal is where you can view your certifications, download badges and transcripts, register for exams, and enter your activities for continuing…

I updated the article, but wanted to share this news in a comment as well. To allow candidates time to earn continuing education units to renew their certification(s), Atlassian has extended the expiration date for all active certifications that were set to expire between September 30, 2024 and February 28, 2025, for one…

Hi @Richard Scholtes Hoping I can help! A course on Atlassian University is part of a learning path. So for example, if you access the Get Started with Jira Software learning path, you will see a list of courses. For example, Basic Terms In Jira Software is a course. As for the account ID, there are multiple third-party…

Hello @DIEGO LEONEL ORELLANA ROLDAN , We will look into this... Thanks!

Hello @Sebastian B Unfortunately, the course is now obsolete. However, if you visit this page ACP-100 Jira Administration for Data Center , you will see two other courses, plus sample questions, and an exam topic guide. Thank you!

Congratulations @Carlos Sánchez !

@Dan Tombs, Once renewed, for each type (ACA and ACP), the certifications will be renewed and have the same expiration dates. 

Hello @P_D_ Foerster Your screenshots are fine. The new Expert program is being developed and we plan on introducing it this fall. I will reach out to you directly about your Expert status. Thanks!

Hi @Varsha Joshi , yes virtual attendance counts as well! I updated the article to state that. Thank you!

Hello! The new program is now LIVE! Please see this post for details: The new certification renewal program is now live Thank you for your patience!

@Aleksandra Bosacka _Deviniti_ Regarding this, "The other thing I'm seeing in my profile is the Atlassian Certified in Managing Jira Projects for Data Center credential, which is marked as In Progress with no expiration date (Expires: Never)" This means you have started the process to earn the certification, but have not…

Congratulations, a huge accomplishment!

@Vedant Kulkarni_Trundl Hello! The ACP-JPA Atlassian Certified Jira Project Administrator for Data Center and Server (ACP-600) was retired in 2022 and can no longer be renewed. You might be interested in completing the ACP-610 Managing Jira Projects for Data Center Certification Thank you!

Hi @Dietmar Doerschlag Some exciting news. We have actually changed the logic to make it simpler to renew! The start date of the renewal period is based on the date of the activity that triggers the renewal. The inactive date will be two years from the date of the activity, and the expiration date will be three months…

Hello @Aleksandra Bosacka _Deviniti_ The skillbuilders were retired back in February. We are in the process of rolling out a new program for renewals. You can learn more about it here: New certification renewal program is coming soon! 🥳 The post and linked page includes instructions on creating a ticket if you would like…

Hello @INOSTANSGLO To get started, please see this page - Confluence Essentials exam

Hi @Cheri Hansen I will reach out to you directly. Thanks!!!

Hi @Kseniia Trushnikova The exam only includes Confluence Cloud. 

Hi @P_D_ Foerster Yes, that reservation image could be used. Or the email invitation you receive after registering. Also, the Live Learning events are recorded and watching those can be used as well. So a screen shot of the recording could be used too. The hope is that eventually the systems can be integrated to capture…

Hi @Dietmar Doerschlag In short, the renewal date is tied to the date of the last activity. So yes, you should space these out so that you can renew near the expiration date. However the logic is a bit different if you renew during the suspension period. I highly recommend reading the Maintain your Certification page to…

Hi @Dietmar Doerschlag @Jimmy Seddon is correct. (Thanks Jimmy!) Activities are only applicable if they are earned after obtaining the certification. Looking at your profile, the only one that is really impacted is the ACP-OA Atlassian Cloud Organization Admin (ACP-520), which you earned on April 5, 2024. For that…

Hi @Meisam jenaghi Garcia Going forward, you can use continuing education to renew your certification. Details can be found on this page - Maintain your Certification. Renewals can be completed at no cost. Your ACP-MJCP Managing Jira Projects for Cloud (ACP-620) suspends in August, but does not expire until November. If…

Hello @Chiara Squilloni The prep course includes sample questions that are very similar to what you will see on the exam. They are useful for several reasons. They can be used to check your understanding of the content. They provide examples of the structure of the actual exam questions; you read and analyze the question,…

Hi @Ravi Sagar _Sparxsys_ Looking over your list, the only certification eligible for renewal that you hold is the Atlassian Certified Jira Administrator for Data Center, ACP-JA. The others are all retired and cannot be renewed. If you can, please take a look at the Maintain your Certification page for more information on…