Stefan Salzl Community Champion

Hi @Yufang Vangaasbeek seems there is a different date format configured than the one shown in the field. Did you try to navigate to the field and write the date manually in the suggested format? eg: JAN 01,2023 Best Stefan

Hi @anjali s why would you like to hide the move button? Could you please give more details an describe a use case you‘d like to achieve? Best Stefsn

Hi @anjali s this was the first article when google „jira schemes“: https://community.atlassian.com/t5/Jira-articles/Configurations-overview-Understanding-Jira-schemes/ba-p/1894016 Please keep thr community a clean place. We are always keen to help in case of technical or use case problems or if there are any concrete…

Hi @Ahmed Magdy welcome to the Atlassian Community. This could be caused by several conditions and without knowing/seeing any details it‘s hard to analyze. My first guess would be to check the board configuration and mapped status. If your Sub-Task workflow differs from your Story workflow you also have to map the Sub-Task…

Hi @Mercker, Jeramie yep, this is quite a good point to start. Furthermore I recommend to check out the „basics“ here: https://www.atlassian.com/software/jira/guides/automation/overview This will also guide you to the different components of automation like triggers, conditions and actions. As far as I got your requirement…

Hi @Spruha Shah could you share your code? This would make it easier to analyze the problem. How do you get the user names? do you only get a list of strings with the names or do you get a list of user objects? Generally the user object has an email property and you can get this from a user object variable eg. ‚user‘ as…

Hi @Mercker, Jeramie - welcome to the community, yes, this is possible. The feature of your choice is called „issue security level“. You can create a security level scheme and define different security levels that control/limit who can see issues. See the description here:…

Hi @MM - welcome to the community Could you please share screenshots? that would make it easier for the community to understand and further analyze the problem. Thanks in advance. Best Stefan

Hi @Sayed Bares [ServiceRocket] Thanks for your input. The annoying thing is I can´t filter/find inactive users from a group immediately: This doesn´t work: def inactiveUsersInGroup = userAccessor.getMembers(groupManager.getGroup(userGroup)).findAll { it.isDeactivated == true } as the .getMembers() results…

Hi @Sebastian Braun so to make that clear we are (in atlassian universe terminology) about 2 different projects * 1 project (ABCD) in Jira Service Desk (where customer can raise their incidents) * 1 project (EFGH) in Jira Software (where developers working on dev tasks to fix incidents from ABCD my question is: Is there a…

Hi @Jonamei Basijan - welcome to the community, unfortunately enhanced JQL queries are not available in cloud version (according to documentation): https://docs.getxray.app/plugins/servlet/mobile?contentId=31623414#content/view/31623414 Best Stefan

Hi @Bijal Patel i recommend to check out the documentation page for math expressions for jira smart values: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/ In case there still open questions don‘t hesitate to ask. Best Stefan

hi @Tamir Melamed This depends on your use case. As this is an old and already resolved post and in case it doesn‘t provide you the answer i would recommend to open a new question describing exactly or use case you would like to solve. This gives the community more input and makes it easier for us to provide a better and…

Hi @Ram Kumar Aravindakshan _Adaptavist_ one question from one of my comments is still open: Another question came up when I read through the answer: I´ve seen the jiraServiceContext now in many examples but I´m not really understanding what it is for or what it does. Could you describe the jiraServiceContext in some words…

THIS IS AAAAWESOOOOME!!! ❤❤❤

@Girivasan ok. as your requirement obviously seems to be completly different and the OP is older than 1 year please open a new question describing your whole problem in form of a use case (where does the problem come from, what would you like to achieve/expect from the solution, like "given - when - then" description).…

Hi @Ram Kumar Aravindakshan _Adaptavist_ I could resolve the missing results with adding another searchParam: either adding "limitResults" or "maxResults" (maxResults is depricated) provided us all the records. The problem with the exception is still ongoing but as mentioned before this seems to be a configuration problem…

@Girivasan damnit. you are right :-/ could just re-check this. what a bummer. Unfortunately I don´t see an easy out-of-the box solution like the one provided above. Maybe you could try to use a webRequest action and iterate within the payload. Maybe the following links could be helpful regarding this topic:…

Automation for Jira is available in Jira DC too. tbh I‘m more familiar with the cloud version but as long as there is a forEach branch (which is the only thing I‘m not quite sure about) this should work exactly the same way. Just give it a shot ;) Best Stefan

Hi @Ram Kumar Aravindakshan _Adaptavist_ Thanks for your reply. Versions are: * Scriptrunner: 8.9.0 * Jira (DC): 9.6.0 Unfortunately changing to userSearchParams builder didn´t change the behaviour: Still only get 880 records --> is there any limitation of users/pagination I´m not aware of? The exception in the log still…

Hi @Robert Condon Could it be that your custom fields are not of type number? It´s my guess as I can see that your sum doesn´t work either. It doesn´t result a sum but concatenates to strings (0.5, 1.5). I would recomment to check your custom fields. Furthermore you could add another log action to log the value of your…

@pavanraga I guess there might be lot´s of hick-ups between the systems or data that might not be thought of and not considered to be in a webhook as (my personal view) the system and actions/pipelines were not meant to built/used like this. Why should I use 1 git environment for hosting my code and another git environment…

Hi @Sanjivani Wayal Did you already try some solutions by your own? could you show how far you´ve come so far? If you just starting with automation I reccomend to read through the basics and functionalities: https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation Further question: Are you…

Hi @Robert Condon Please add more details to your question (eg. screenshots of you automation rule as well as from the audit log). This helps the community to get an overview of your current configuration and understand what you are trying to solve and how. Best Stefan

did you try the rule? if so: could you please share screenshots of your rule and the audit log? As I created the rule it only clones the tasks of the destinationIssue epic (as it is configured in the JQL). This was also tested in my instance and just cloned the tasks of this specific epic the other epic was cloned from.…

Hi @Dennis Lindqvist So this would be my way of solving it (as far as I got your requirement right now): This will check for any issues under the original Epic via JQL and then does a "clone issue" for each of the resulting issues also setting the Epic Link to the newly/previously create/cloned epic. I didn´t do the check…

Ok. I got pretty confused on this topic. The original post is about "how to find out if a cloned issue is a clone of a specific other issue". So this requirement has never been mentioned in the context. When I clone an Epic, the tasks within isn't cloned as well. That´s right - deep and bulk cloning isn´t possible out of…

you are welcome. Thanks for the feedback

Hi @Ian Rees I guess the cmunity would be happy to see your solution. Would you be so kind to share and describe your solution here as an answer? You could then accept your own answer and it might help other users in the future to find a solution when faced with a similar problem. Best Stefan

Hi @Kim Jones - welcome to the community 1 testcase can only be in a test execution 1 time. To test the same steps with different data and/or results xray offers „parametrized tests/datasets“. Guess this is the way to go in your case. See the xray docu:…