Dick Community Champion

Hi @Armando Calvache Thanks for sharing, but the syntax you use in the email is incorrect. Correct syntax: * {{#lookupIssues}} {{key}} {{/}} is the standard where you get a complete list of keys. * {{#lookupIssues}}{{key}} - {{summary}} - {{status}} - {{url}}{{^last}},{{/}}{{/}} if you want the key - summary - status - url…

Hi @Armando Calvache Welcome to the Atlassian Community Please share what you have so far (pictures of your automation), then we can help expanding on that to cover your question. You're aiming for a scheduled trigger (cron based), a suitable lookup issues jql and an email action with proper list-iteration with smart…

@Niklas Zarnecke : * Your consecutive conditions always prohibit execution of the last condition. An if-block can help you out in this situation. * best verify the issuetype of the triggerissue first, to avoid doing stuff on stories and epics (also a child parent situation). Kind regards, Dick

When looking at your problem from a bit of a distance, I would definitively couple the two projects through some sort of means / common custom field, as you can hide that field to users (and therefore only use it under the hood to present results. True, it would be security by obscurity, so you would need to outweigh your…

Hi @Wojciech Szczygłowski Thanks for the audit log. Please use the log action to write more data to the log, so you can determine easier which step is causing your automation to not trigger. Also, you should check the issue type as being of type sub-task, like @Vishal Biyani suggests. Other issues (i.e. epics) could also…

Hi @Klára Zikešová I'm sad to inform you that automation support for the iteration of lists in Jira Datacenter (my version too) hasn't been implemented yet (though basic (single) iteration using smart value lists is available). You would need several intertwined iterations, where you seek the value of the one CF and match…

Hi @Marco Scicluna That's because the editing rights of project issues trumps filtering of users through the workflow. So make sure that your group IT has access to the tickets first. Kind regards, Dick

Indeed, @Vishal Biyani , that would require a slicing of the story over both projects (linking the stories together) and then monitor the sub-tasks in both stories. Kind regards, Dick

Could you show the audit log entry of your last run of this script? Kind regards, Dick

Hi @Klára Zikešová Welcome to the Atlassian Community The problem you're probably facing is that the two projects do not share the same custom field IDs. Can you provide the filter you're currently using for the one project so this community can more easily see what problem you're facing? Kind regards, Dick

You an also release the majority of initiatives and then filter the correct release in your plan.

Hi @Chamdarig Dall This question has been answered perfectly for most part by @M Amine and @Fabio Racobaldo _Catworkx_ in this forum. As you're on datacenter (as I am), you should be fine with the sql query. I built upon their foundation this query, which works fine for me. use YOURJIRADB select p.* , pc.cname as…

Hi @Damian Trutkowski There's three levels when concerning screens: issue type screen scheme is coupled to your project it holds the screen schemes for all the issuetypes which hold the screens for the different actions one can perform on an issue. You want to find the issue type screen schema attached to your project…

And from the last couple of errors you posted: make sure that the field is put into the edit screen scheme that is referenced in your issuetype screen scheme for the TNCRM project. If it's not in the edit screen definition, you can try all you want, but Jira won't let you edit it. Kind regards, Dick

Hi @Damian Trutkowski I believe all need the .asJsonString suffix to make a string out of an object definition. This is documented on the top of the Atlassian Json functions page. Kind regards, Dick

Hi @Damian Trutkowski Welcome to the Atlassian Community. I believe that the syntax of the JSON fields command is not okay. Typical examples are given on the Atlassian advanced editing page . Any string on that page can be replaced using {{smart values}} documented on the Atlassian smart values page. you need to put the…

Hi @Sudhanshu Agnihotri Welcome to the Atlassian Community. You would need the content of your form to be sent to Jira via an API callto create a Jira ticket with the right component (and maybe other fields as well). So your website form should have some sort of programming behind it to compose the right API call to your…

Hi @Anuradha Yadav Start by reading and understanding the instructions that Atlassian provides for Jira. The Confluence equivalent can be found on this page by Atlassian If for some reason you cannot understand these instructions, then refrain from the task and tell your manager that this requires trained technicians. Do…

Hi @Kristīne Graudiņa If it's a plugin from a marketplace partner, why not get into contact with them and put your use-case forward? You might be surprised by the willingness these kind folks generally display when a user proposes a feature they hadn't thought about. Kind regards, Dick

I'm not quite following you when you mention plugin, but the screen you showed is either a creation or editing screen. These screens can be populated with custom fields (so you can have the checkbox field on these screens). Then, after you created/edited changed the checkbox field, you trigger an automation that uses the…

Would it be beneficial to give each of the cascading fields from your portal a separate (custom)Jira field? Kind regards, Dick

Hi @Eric Roetenberg The following is from my personal admin perspective: Rather than obscuring statuses from the menu, it would be far more helpful to you as a user if the admin were to provide you with statuses that match the board configuration. I always talk to the lead user of a project to decide which of my predefined…

Hi @Cheikh Sadibou Charles NDIAYE The obvious choice would be to shorten the list of options as it is also very inconvenient to your users to scroll through such a long list on a normal computer screen. Best tip would be to break things up into logical categories and have a short dropdown per category. How many categories…

Hi @Martina Olivetti Auladell In your question you describe that you can integrate Monday with Jira to have an issue successfully "transferred". You should look at the features of the original Monday issue-object to somehow distill the correct Monday group name that it resides under. This group name should then be…

Hi @Teke Máté If you mark this as the answer, folks with a similar question can find it easier. Kind regards, Dick

Hi @David Tieman A solution to this problem depends on what you have allowed to users to put the url into. * It could be in the middle of comments * It could be in special custom fields * It could be in the description of the issue The middle option would be most optimal for you to stimulate your users to use. As such, it…

Hi @Teke Máté That's possible and documented in the Atlassian documents on smart values that refer to issue contents/variables. The smart values can be put into the mail, they are translated to their text equivalent upon processing of the automation. You need to follow the special format for the automation to interpret the…

Hi @Vara Prasad , in my honest opinion, you should explain your desires to your local Jira administrator. The administrator is responsible for Jira and its users. He makes choices for the good of both. You are responsible to not ask the impossible and accept that there can be a bigger picture behind the choices your admin…

Hello @Vara Prasad , You've reached out to the Atlassian Community, but instead your query should be addressed to your local admin, who can provide you with a project / board and team access to that. No harm done here, I hope you can find the right channel for your problem. Kind regards, Dick

Hi @jinu john, those are not present in the version of Jira I'm using, but it can only be that these are used to formulate prerequisite conditions. This is in contrast to blocking issues that by not being finished cannot pass vital information to the subsequent issue. Bear in mind that I'm a non-native speaker trying to…