Amanda Barber Community Champion

Hi, @Aashok F_C Advisory - did you confirm you're looking at the recovered workspace? You can switch between them using instructions here: https://support.atlassian.com/loom/docs/use-multiple-workspaces/ Also, another tricky thing has been ensuring you're logged into the correct account. I'd recommend continuing to work…

Thanks, with the holiday and weekend, I'm sure you'll hear back soon. I believe it's typically around 2 business days. 

Hi, @Savanah Mcdowell - this is a community forum. You'll have better luck reaching out to Atlassian directly if you cannot cancel your account(s) on your own - to delete your account, the steps can be found here: https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/ If you want to reach out…

Hi, @Amanda Foss - here's how you can contact support without logging in to get this resolved: Visit the support page: https://www.atlassian.com/company/contact Select “Pricing, billing and licensing.” Continue without logging in. Enter your email. In “How can we help you,” select “Other.” Skip the URL fields if they don’t…

Sorry you're having a frustrating experience, @shanshanbrooks - it looks like someone has reached out to you on another post to try to get you help. In the future, starting your own post would be easier to get you connected to support. Also, Atlassian generally has responsive customer support on weekdays - with the…

Hi, @TheOriginalBrandon J - this is a forum, so the views are coming from other forum visitors, not support folks. Are you using the Chrome extension, the Mac app, or PC app? Can you also confirm you're logged into the correct account by following the instructions here? This sounds like something you may need to reach out…

Hi, @Lexi Scholtes - sorry to hear you're experiencing this. Can you try to reach out using this method? Visit the support page: https://www.atlassian.com/company/contact Select “Pricing, billing and licensing.” Continue without logging in. Enter your email. In “How can we help you,” select “Other.” Skip the URL fields if…

Someone should be touching base from the Atlassian team within 2 business days, @Richi Horn so hopefully tomorrow!

@shanshanbrooks - have you tried these steps? Visit our support page: https://www.atlassian.com/company/contact Select “Pricing, billing and licensing.” Continue without logging in. Enter your email. In “How can we help you,” select “Other.” Skip the URL fields if they don’t apply. Describe your issue in “Your Question.”…

Hi, @Richi Horn - I'm not sure what might be causing the error on the support page. I've requested an Atlassian chime in on this post directly to connect with you.

Hi, @Daphné Halley - the steps on this support guide should help you achieve this! https://support.atlassian.com/loom/docs/transfer-content-between-workspaces/

That's a hard one to let go of, but definitely worth it! 💜

That's a good one! :-D

I don't set any resolutions for the new year, but I do think spring lends itself nicely to a refresh of my goals for the year. I don't have anything in particular to "let go of," but am mostly thinking about how to refresh some of my health-related goals. I'd also really like to spend some time doing literal spring…

Hi, @SUE - you can contact support without logging in using the following steps: If you can’t access your account to open a ticket, use this no‑login path: Visit our support page: https://www.atlassian.com/company/contact Select “Pricing, billing and licensing.” Continue without logging in. Enter your email. In “How can we…

Hi, @Nicole Bouwman - it would be best to touch base with support directly about this error. If you can’t access your account to open a ticket, use this no‑login path: Visit our support page: https://www.atlassian.com/company/contact Select “Pricing, billing and licensing.” Continue without logging in. Enter your email. In…

Hi, @Nathan Fields - that sounds so frustrating! I think you should contact support with the no-login method here for some Atlassian help! Login troubles? (No‑login path) If you can’t access your account to open a ticket, use this no‑login path: Visit our support page: https://www.atlassian.com/company/contact Select…

Oh, yay! I've been continuing to create with Rovo and loving it! Thanks for the challenge and helping me improve my own ways of working. 🤖

My earliest memory of technology is probably our Nintendo! I remember we also had an Atari at one point, so that was probably first? Another favorite techy device I remember loving was this Dear Diary thing. We could send messages to each other across the room - it felt pretty magical at the time!

Wow, that's great news for a certain provider's users. LOL! My kid was just asking why I would have chosen MandiMay14 as my first screen name since "clearly" that's not something I would have wanted to keep forever. (Insert teenager attitude and eye roll...) I was trying to explain that it was the first screen name and I…

Hearing the birds chirping and seeing daffodils bloom is my vorboði! Great topic, @Kristján Geir Mathiesen! This week has been full of the birds chirping with windows open airing out the house. 🏠 

Hi, @Jerry Mane - are you using the Chrome extension or the app? Are you seeing any particular errors?

Hi, @César Magos - I've seen this come up a few other times. I'm not sure what might be going on, but you can contact support another way. Here's some more information: https://community.atlassian.com/forums/Loom-articles/Need-help-with-your-Loom-account-Here-s-how-to-contact-Support/ba-p/3201201 I'd try this: If you can’t…

https://www.linkedin.com/posts/alporth_rovo-skiptheblankpage-createwithrovo-share-7442318667310145536-gQn-?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAHTvx8BcMKimZyPcm0kD_BOtNXo97uhDKA

Hi, @Karen - not sure what might be going on here, but you can also contact Loom in a variety of other ways. I'd probably try contacting without logging in at this point: Visit our support page: https://www.atlassian.com/company/contact Select “Pricing, billing and licensing.” Continue without logging in. Enter your email.…

These are all fantastic ideas! I think #4 would help me most in the day-to-day work, but I also love #5!

Oooh, the change in wardrobe is always welcome with the change in seasons - I have to agree, @James O_Connor! 

You could try to contact support using the following steps: Visit our support page: https://www.atlassian.com/company/contact Select “Pricing, billing and licensing.” Continue without logging in. Enter your email. In “How can we help you,” select “Other.” Skip the URL fields if they don’t apply. Describe your issue in…

Hi @Laurie Elliott - I'm not sure what other Loom contact methods you might have stumbled on, but here's the post that shows the best way to get fast Loom support: https://community.atlassian.com/forums/Loom-articles/Need-help-with-your-Loom-account-Here-s-how-to-contact-Support/ba-p/3201201

My kids loved their shirts from K15T last year!!