Comments
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Hello @Ed Parry You should have a similar workflow to the following. Simply add "Confirm" status and change the connections between statuses. Click on the transition from In Progress -> Done, drag it, and move to Confirm. Then from Confirm to Done. Delete all connections to Done except Confirm->Done. You can also review…
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Hi @Shantu Chatterjee You can also try Time in Status for Jira Cloud app from Marketplace (create by my team). Using it you can generate Average time in status report and add it Jira dashboard as a gadget. Data could be present in table and chart views. Hope it helps. Regards
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Hello @Philipp Donth It seems that with Jira Cloud it is not possible to completely solve your problem. However, you can try to use third-party apps by Atlassian Marketplace. You can build workflows using BPM (Business Process Manager) - a simple way to build and run team-friendly business processes using Jira Cloud. It…
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Hi @amara.welling You can also consider Business Process Manager. Using it, you can do what you need: in a specific issue, there will always be a form that you as an administrator can configure and which can start at any time. Moreover, results from a form can be automatically written as an issue custom field, and you can…
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Hi @molaoye Additionally, you can try Business Process Manager to assign a checklist item in JIRA by creating a process template. When the process is turned on, this app creates new Jira issues with different forms configured before (including checklists) and assigns tasks to the assignee you need. You will be able to…
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Hi @Nick Read Try to create a login-free portal that lets your customers send requests and read help articles without creating another login Read detailed instructions here: https://confluence.atlassian.com/servicedeskcloud/blog/2017/04/introducing-the-login-free-portal-for-jira-service-desk-cloud Hope it will be useful…
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Hi @CHESTER RAMOS Try to use Business Process Manager Add-on to automate the Offboarding process and collaborate people around the process. Here is a step-by-step guide for your query: 1. Create Offboarding process template 2. Add all steps need to offboarding resigned employees, with: * assignee and project for each task…