Manoj Kumar Gangwar Community Champion

Hi @Fikri Ahmad Welcome to the community! You can create an automation and set the trigger SLA threshold breaded Then edit the field first response status 

Hi @Darshan Shah Welcome to the community! You can not change the sub-task to a task issue type. You need to create a new issue type. 

It should be HLFS sorry for typo

Hi @Chris Quantrell 1. **Trigger the Automation:** Choose a trigger that starts your automation, such as when a new ticket is created or when a specific status is reached. 2. **Create the Issues:** Add a step to create the necessary issues based on your criteria. 3. **Use `lookupIssues`:** After the issues are created, you…

Hi @Martin Quezada You can directly use the Request type = emailed request in the automation conditions. 

Hi @Bobby Sandhu Welcome to the community! Go to https://id.atlassian.com/manage-profile/ and log in with your current credentials. Update Email Address: In your profile, under the Account Details section, you should see an option to update your email address. Click on the pencil/edit icon next to your current email, and…

Hi @Santhosh Raj Jira itself does not provide a native way to automatically detect and remove inactive users through Jira Automation. User management actions, like deactivating or deleting users, are generally outside the scope of what Jira Automation can handle. You can do it manually Manual Detection via Jira Admin…

Hi @Kaladin Stormblessed , Check if the JQL filter for the board associated with the project is filtering out issues without a sprint. If the filter is set to only show issues with a sprint, issues without a sprint will not appear in the backlog. Go to the board settings and check the Filter Query under General. Make sure…

Project != HLSF AND Sprint = "HL-Sherlocks: Y25/Q1/S1" Could you please run the above jql query and let me know if it shows any results? 

Hi @Joe Collins Please check if the status field is added to the edit screen then use the global import option. 

Hi @Sheryl Gauci Welcome to the community! Please refer to the below doc. https://community.atlassian.com/t5/Jira-articles/Comparison-between-Zephyr-amp-Xray/ba-p/1504907

Hi @Aykut Bicak Welcome to Atlassian Community In order to use the portal customers have to sign up for an account before they can submit a request. There is an option to allow anyone to create requests via email without an account but it will create a JSM only account automatically for them. 

Hi @Ivar Slättman Welcome to the community! If you have admin access on the project then you can delete it else you can ask project admin to grant to permission. 

Hi @Allison Schambers Welcome to the Atlassian Community Your best bet is to submit a support ticket to Atlassian and ask them if the email address is on their suppression list. https://support.atlassian.com/contact/#/

Hi @Alex Build the Automation Rule: 1. **Trigger:** - Set the **Trigger** to whatever event makes sense for you (e.g., a scheduled trigger or manual trigger). 2. **Branch Rule for Each Epic:** - Add a **Branch Rule** for **Issues of Type = Epic**. - This will loop through each Epic and allow you to pull data related to it.…

Hi @Linda Durst Welcome to the community! Confluence does not support the concept of aliases for access groups natively. However, there are a couple of possible approaches to achieve something similar to what you're asking for, without the need for users to manually update permissions each year. 1. **Maintain a "Current…

Hi @Mohamed Ramadan you can create an automation like below. 1. **Trigger:** - Set the **Trigger** as **Issue Transitioned**. - Configure this to trigger when the main issue moves to the specific status (e.g., "In Progress" or "Ready for Review"). 2. **Branch Rule/Related Issues:** - Add a **Branch Rule** with **For Linked…

Hi @Mirela Todorova Adding custom columns is not natively supported, but apps might help. Automating the description field is possible through Jira automation. Renaming system fields like "Release Date" or "Start Date" is not supported natively.

Hi @Bruno H Okuti Welcome to the community! Are you talking about Tempo timesheet in jira? 

Hi @Claudia Riverin Welcome to the community! Unfortunately, Jira Cloud automation currently doesn't support attaching files directly to emails sent through automation. If the attachment is already uploaded to the Jira issue, you can add a link to the attachment in the email body. In the automation rule, you can use the…

HI @Martin Quezada In cloud, there is no option to change the portal url. 

Hi @Tall Trees Welcome to the community! Backlogs and Sprints are board-specific, not project-specific. When you create a board, it pulls issues into the backlog and sprint based on the JQL filter associated with that board. If there is no board, there's no backlog view because it’s the board that defines the backlog and…

Hi @Rhys Gottwald In Confluence Cloud, guest users currently cannot view the profiles of other users, including staff, due to permission restrictions. Atlassian has designed guest access to be limited for security and privacy reasons, which includes hiding user profiles. Unfortunately, there isn't a built-in feature or…

Hi @Jayant kumbhalkar , Please try to clear your browser cache and cookies. Try another browser or incognito window. If you are connected with VPN then try to reconnect or check if it's a network issue. Else raise a ticket with atlassian https://support.atlassian.com/

Hi @Giulio Venturino Welcome to the community! Currently,it is not feasible. I found below atlassian suggestion for the same, you can vote on this. https://jira.atlassian.com/browse/JSDCLOUD-6989

Please refer to the below doc. https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/

Hi @Jonathan Taylor Welcome to the community! In the free version, while you remain the organization owner, each space can have its own permissions. It's possible that the spaces you're trying to access have restricted permissions that prevent you from viewing them. Ask the space admins or creators to check if you have…

After enabling the create a shareable link and selecting the request type, you need to click on the save changes at the bottom. Then copy the link and test. 

Could you please share the screenshot of error? 

Hi @KM Poon Welcome to the community! Two Possible Scenarios: You Canceled Before or On the Last Day of the Trial: If you canceled the subscription before the trial expired or on the last day of the trial period, you typically won’t be charged. Free trials allow users to explore Premium features without being billed, but…