Manoj Kumar Gangwar Community Champion

Hi @Shivalika Sharma You may check with the Plugin Vendor by raising the request on the below link: https://wiki.vertuna.com/login.action?os_destination=%2Fpages%2Ftinyurl.action%3FurlIdentifier%3DS4GW&permissionViolation=true

Hi @Garry Ralim Welcome to the community! Unfortunately, there is no way to achieve this without creating the custom fields.

Hi @Gilles Liguori Welcome to the community! look at the permission scheme for the project. The line that says "Browse project" gives you a rule for allowing people to see the project. That rule is likely to be something like "everyone in the role of users". You can modify and change the browse project permission to the…

Hi @Furkan, to manage the sprints, the user should have admin permission on the project and on the particular scrum board. If the board is fetching issues from more than one project then user should have permission on the other projects as well.…

Natively, it is not feasible, but you can achieve it using third-party plugins.

Hi @Gosia Adamska Welcome to the community! Currently, Jira and Tempo Timesheets do not natively support cross-site integration for timesheet data as you describe.

Hi @Fritz Madden Welcome to the community! It is possible. Please refer to the below doc. https://support.atlassian.com/jira-cloud-administration/docs/customize-the-jira-issue-collector/

Hi @Sharadadevi V Welcome to the community! This page describes how to delete an attachment. Note that you may not see any Delete button, since deleting an attachment requires a specific space permission.

Hi @Closier K _Katrina_ Welcome to the community! You can check it on the Issue. go to the Activity> History> then you can check if the issue was cloned then it should show the user name who updated the Link (This issue is cloned by Issue Key)

Congrats.

Done

Hi @Eitzaz Haider The issue is not with the automation rule. You need to check the below points: 1. Email Configuration: Check the email configuration in Jira. Make sure that the email server settings are correct and that there are no issues with the SMTP server. 2. Verify that the emails are not being marked as spam by…

Hi @Manisha Patel Welcome to the community! To get all child issues (Epics, Tasks, Subtasks, Stories, User Stories) for multiple initiatives in JIRA using JQL, you can use the issueFunction in hasLinks() function provided by the ScriptRunner plugin. However, if you don't have ScriptRunner, you'll need to use a different…

Hi Endiaz Ludia @Equity Welcome to the community! While you are a project admin, you need to get the board's admin permission to make changes on board. If the existing board admin has left already, the best bet here would be to contact your Jira instance's administrators and ask them to add you as an admin to the agile…

Hi @Talliny Dalla Nora Welcome to the community! Could you please try to export the issues using an incognito window or try another browser? Also, could you please let us know how many issues you are trying to export? Is it more than 1000?

Hi @RKrishnasamy When creating or editing an issue, you can add the person as a watcher. This can usually be done in the issue view by finding the "Watch" option or the "More" menu (three dots) and selecting "Watchers." The added user will then receive email notifications for updates made to the issue. You can create an…

@Mahesh Yadav Please click on the Service Request and Incident and then you will see an option to edit. Please follow- https://support.atlassian.com/jira-service-management-cloud/docs/edit-queues/

I have raised the concern with the Atlassian team and they will assist further on this thread.

Do you have Confluence admin access? If not then reach out to your confluence admins and ask them to delete the space or grant access.

Hi @Syave Srikanth If it is disabled by the user then the user can follow the below document to re-enable it. https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/ Else you can raise a request on http://support.atlassian.com/

Hi @Cassandra Hughes Welcome to the community! By configuring project permissions, request types, and portal settings, you can effectively manage external user access. You can allow anonymous submissions or require users to have accounts depending on your requirements. go to the project setting> Customer Permission then…

Hi @Mahesh Yadav Ensure that the queues for incidents and service requests are set up with the correct JQL (Jira Query Language) filters. For example: * Incident Queue: issuetype = Incident * Service Request Queue: issuetype = "Service Request"

Hi @Oupa Monareng You can add the below steps to your automation rule. * After cloning the issue, add an Edit issue action. * In the edit action, set the Requestor (or equivalent) field to the reporter of the original issue. You can do this by using smart values:* Set the field to: {{triggerIssue.reporter.displayName}}

Hi @stansbury Welcome to the community! You can create an automation like below. 1. Choose a Trigger: Select the Scheduled trigger. Set it to run daily (or at your preferred interval). 2. Add a Condition: Choose JQL Condition or Field value changed to filter issues with a date in the "Request Reminder Email" field. For…

@Leo Could you please share the screenshot of the Slack Integration? Have you selected all issue types? 

Hi @tbindu Welcome to the community! I do not see any restrictions on deleting the space in the free plan. You can refer to the following post. Permissions and restrictions in the Free plan Please confirm that you have an admin role for this space? Delete a space If you are still unable to delete it, I saw a bug reported…

Hi @Leo For the 1st question, asset fields are not supported in the slack chat. Please vote on the below suggestions. https://jira.atlassian.com/browse/JSDCLOUD-13959 For 2nd question, To use the Assist app in Slack without typing "/assist", you can create a virtual service agent channel. Here's how: Go to the Slack…

Hi @Leo Virtual agents are working based on the Slack channel that you connect to your service management project. There two types of channels: * Request channel - this channel can be included for both your customers and your agents * Agents channel - this channel is only specified to be used only by the agents Please find…

Hi @Leon Gumba You can change the Branch by selecting the Children option or you can use the JQL option.

Thank you for sharing