Manoj Kumar Gangwar Community Champion

Hi @Ismael Quintanilla Welcome to the community! This change is only for JSM-subordinate Opsgenie accounts, so if you have a Standard Opsgenie plan with 300 licenses, that will not change. All JSM instances come with a subordinate Opsgenie instance and the licenses are shared between the two. This change is to integration…

Hi @Jana.Kyselova Yes, you can automatically reference and fill in Jira ticket details in Confluence without needing to copy the URL manually. Atlassian's Jira-Confluence integration makes this seamless. Steps to Set Up Jira-Confluence Integration * Verify Application Links * Go to Confluence Settings > Application Links…

Hi @Les Croasdaile Welcome to the community! Even though they have the same Confluence permissions, Whiteboards might have additional configurations for access. Double-check the specific permissions or settings for the Whiteboard to ensure their access is configured correctly. Also, Verify their account settings in…

Hi @Charlotte Vonier Welcome to the community! To give edit access to people on a blog page in Confluence, you can grant them space permissions. You can grant permissions to individual users, groups, or guests. Steps: Go to the space in Confluence Cloud Select Space Settings in the sidebar Select General from the Space…

Hi @Igor Baidiuk Welcome to the community! Confluence does indeed support the Ukrainian language. Russian is often used as a fallback for Ukrainian because Atlassian might have set Russian as a fallback language due to historical proximity and linguistic similarities. However, it's understandable that you would prefer to…

Hi @Jeevan Kumar K G You can create an automation rule to update the Reporter and Assignee after Issue creation. Trigger: When Issue Created Condition: If Issue Type = xyz Action: Then edit assignee & reporter

Hi @Dennis Brunek, I think you created a team-managed service project. Currently, in Team-Managed Service Management projects, there are only Request Types, not separate Issue Types, as exists in Company-Managed JSM projects. Also, in Team Managed JSM projects it is not currently possible to create a "sub-task" type of…

Hi @Mick Kielhauser Welcome to the community! You need to contact your site or org admin to grant you access to the mentioned instance.

Hi @Dennis Brunek Welcome to the community! Could you please share the complete screenshot of the left sidebar? The option should be there Go to the project's sidebar Select Project settings Select Issue types

We have a JMWE plugin for transitioning the issues based on the workflow post-function. If you don't have the plugin then I would suggest you to use automation rule.

Hi @Ellery Giron Rosales Welcome to the community! You can create an automation rule to skip the approval for a particular user or you can add a workflow post function to skip the approval based on the user condition.

Hi @Daniel Dwyer Welcome to the community! You need to change the Internal Notification Scheme configuration under your project settings and update the notification If an issue is created, you can notify the assignee, reporter, and request participants.

Hi @Asmath Basha In this scenario, I would you to to follow the suggestion provided by Charlie. key IN (ISSUE-1, ISSUE-2, ISSUE-3, ...) AND statusCategory = Done If there are too many linked issues to manually input then use the addons like Scriptrunner or JQL search extension.

Hi @Asmath Basha To find all the issues with linked issues in a Jira project, you can use the following JQL query: project = "YOUR_PROJECT_KEY" AND issueLinkType IS NOT EMPTY If you want to filter by specific link types (like "blocks," "is blocked by," "relates to"), you can include the issueLinkType with a specific value,…

Hi @Susan Burke Welcome to the community! Confluence doesn't natively import PDFs, but you can use apps or macros to do so: BHT Docs Import

Hi @nida ergenç Welcome to the community! Could you please test the below expression: {{ linkedIssue | linkedIssues(["status"]) | field("fields.status.name") | allIn(["Design Approval", "Canceled"]) }}

Thanks for the headsup 

Hi @Kharitonov, Mark Welcome to the community! You're correct that Confluence Query Language (CQL) doesn't directly support querying for custom content types using the type field. Custom content in Confluence refers to content created by apps or add-ons, and it’s not treated like standard pages, blog posts, or attachments.…

Hi @N R Sandhya Welcome to the community! Could you please elaborate and share some screenshots?

Hi @Alby Siby, It will delete only selected issues in the bulk operations. Rest things are available Jira project filter, dashboards, sprints..etc but it will not show any data if those issues are included in the filters, and sprints.

Hi @Anne van Susteren-Finger, You can use some of Jira's built-in tools and external methods to track and manage license usage across instances without manually adding them up. Use Atlassian Access (for multiple instances): Atlassian Access is a centralized tool that helps manage users across multiple instances. It allows…

Hi @Yaron Azar, I have tested and it seems it is by design. 

Hi @Kandeepan, Nivetha Welcome to the community! Yes, you can update your email. Please use the below link. https://id.atlassian.com/manage-profile/email

Hi @Aakash Khurana Welcome to the community! In Standard Jira, you are limited to Epic -> Task/Story -> Sub-task. You can consider: Advanced Cloud, Structure, or Portfolio.

Highlights of the year is for me AI summarizes. Awaiting for the similar issue feature

Hi @Innovate Automation Support Welcome to the community! I believe this requires a backend fix from the CA team. Please create a ticket from https://support.atlassian.com/contact/, you can select billing.

Hi @Maria Linnes Welcome to the community! Are you following the below doc? https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html

Hi @Rhys Gottwald I found the below bug. https://jira.atlassian.com/browse/CONFCLOUD-70992

Hi @Sagar Nade Welcome to the community! Suppose your Zendesk Opsgenie integration has stopped working. In that case, the most likely causes are issues with your Zendesk webhook configuration, potential firewall restrictions blocking communication with Opsgenie, or incorrect API key settings within the integration itself.…

Hi @Cristina Banuta the free plan keeps works for you as you are only the user added to it. If you add more than 10 users then free plan will be changed. So keep the user count less than 10 users and enjoy free plan.