Manoj Kumar Gangwar Community Champion

To create a JQL filter in Jira Cloud that lists issues created in a specific month, you can use the created field with the startOfMonth() and endOfMonth() functions. However, Jira's JQL doesn't directly allow querying by month names. Instead, you need to specify the month and year numerically. You can refer @Aaron Pavez…

Hi @Victoria Batista Welcome to the Community! You can check the hidden fields under the Request Types. Go to Project Settings> Request Types> Click on the particular request type and scroll to the bottom to see the hidden fields. Click on that field and check the value.

The delay action is available on Jira Software Cloud Premium and Cloud Enterprise plans, regardless of whether or not you have a Jira Service Management plan. The other functionalities in this release require a Jira Software Management plan (see the top of this post for details on plan-level availability).

Could you please let us know what Jira Plan you have?

Hi @PARISATO Marie-Hélène You can find the Delay under Actions in the automation rule. Edited: Please share the screenshot of the search under actions.

Could you please check by using the Create button on the top?

Hi @Hein Smit Welcome to the community! Could you please check below option is checked or not, If checked then please un-check it.

Make sure that the custom field ID you're using is correct. The ID customfield_XXXXX should exactly match the custom field’s ID in your Jira instance. How to Find the Correct Custom Field ID: Go to Jira Settings > Issues > Custom Fields. Locate the custom field you want to use (in your case, “Product”). Hover over the…

Hi @Vanessa Scherstrom The option to manually trigger automations is under the Actions button. If there are any manual trigger automations available they will be listed there. Screen Shot 2023-07-25 at 2.10.27 PM.png

The issue you're facing where the DoneDesc field is being overwritten instead of appended could be related to how the post-function is handling the update when it executes in the workflow context. Since the custom field ID is the same across different issue types but is used on different screens, this could also affect how…

Hi @[deleted] could you please try below nunjunk? {% set currentDoneDesc = parentIssue.fields.customfield_[ID of DoneDesc] | default('') %} {% set newDoneDesc = '' %} {% if issue.fields["Issue Type"].name == 'Subtask1' %} {% set newDoneDesc = 'Subtask1: ' + issue.fields.customfield_[ID of DoneDesc Subtask1] %} {% else %}…

As a workaround, we created the forms and added all the fields then removed all fields from request type including attachment. 

Hi @Ihor Yedynak welcome to the community! 1. If Jira is automatically creating groups or making suggestions for you, this could be part of the Smart Features Jira uses, such as the machine learning feature for issue grouping or auto-assignment. Steps to disable Smart Features: Go to Jira Settings > Products. Under Jira…

@umits2009 welcome to the community! Could you please try below. import requests from requests.auth import HTTPBasicAuth import json # Replace with your Jira domain, API token, and username url = f"{DOMAIN}/rest/api/3/bulk/issues/fields" auth = HTTPBasicAuth(USERNAME, API_TOKEN) headers = { "Accept": "application/json",…

Hi @Aidan Sarbaeva welcome to the community! Please refer to the below doc. https://support.atlassian.com/organization-administration/docs/update-your-product-and-site-url/

For more details https://confluence.atlassian.com/jirakb/how-to-sync-comments-and-copy-attachments-between-linked-issues-1167831058.html

Please change the smart value to {{#attachment}} !{{filename}}|thumbnail!

Could you please share the screenshot of comment action how it is configured? 

You can check under project setting> Issue Security

Hi @Aline Veyradier If Jira is linked to a Confluence instance (even if you're not actively using it), the icon may appear. Disabling the application link could remove the icon Steps: Go to Jira Settings > Applications. Select Application Links. Find the Confluence link (if present) and either disable or delete the…

Hi @Ernst Swanepoel welcome to the community! 1. Ensure that ticket sharing is enabled for the organization within Jira Service Management. You can do this by checking if the organization's tickets are set to be shared by default when customers create them. Steps to check: Go to Project Settings > Customer permissions.…

Hi @eric caprio Please follow the below doc. Export Over 1000 Results to Excel from Jira Cloud | Jira | Atlassian Documentation

Hi @David Whitlock In Jira, there is no out-of-the-box feature that provides direct tracking of changes like renaming a sprint. Maybe you can try using the Rest API. 

Hi @QASIM ALOUDAT In Confluence, * Global rulesRun across all Confluence spaces. Only Confluence admins can create and enable global rules. * Space rulesRun within a single Confluence space. Space admins can create and enable space rules. 

Hi @Donna Benton It looks like you're on the right track, but the condition for checking if the due date has passed might need a tweak. Here’s a refined approach: * WHEN: Value Changes for Due Date * AND: Priority equals Medium * AND: Due Date is before now (or "is in the past") * THEN: Edit Issue Field Priority to High

Hi @Francesco Carullo MMS You can create an automation rule for this. Below is the example. Trigger: "Issue Created" in Project #2. Branch rule / related issues: For linked issues in Project #1. Condition: Ensure the linked issue in Project #1 has attachments: {{triggerIssue.attachment.size}} > 0 Action (Add Comment): Add…

Hi @Enmanuel V_ You may try below. {{triggerIssue.summary}} - {{Issue.summary}}

To restrict or block the move operation when a client defect is being moved to a different issue type using ScriptRunner, you can create a custom listener that checks the issue type during the move operation. Here's how you can set this up: * Go to ScriptRunner: * In your Jira instance, navigate to Administration > Add-ons…

If you have scriptrunner plugin then it is feasible.