Manoj Kumar Gangwar Community Champion

Hi @Nathan Yam Is your form is attached with the request type? 

Hi @[deleted] Welcome to the community! Before proceeding with troubleshooting, it's prudent to check the Atlassian Statuspage https://status.atlassian.com/ to see if there are any ongoing incidents or maintenance affecting Jira Service Management or Confluence, as this could explain the issue. Else raise a ticket with…

Hi @Scott Boisvert could you please replace = to with Like function. Below is the example. "Site.Name LIKE 'XXXXXX'"

Hi @Seth Phillips Welcome to the community! The error you’re seeing is likely due to JavaScript compatibility issues or conflicts with the legacy editor. Start by clearing your cache, disabling browser extensions, or switching to a different browser. If the problem persists, consider migrating to the new editor or contact…

Hi @Joe Montibello _he_him_ Welcome to the community! In Cloud Confluence, customizing or hiding certain elements from the top navigation bar, such as Teams, Apps, and the Create + button, isn't natively supported through the Confluence user interface. Atlassian doesn’t provide built-in options to hide or rearrange…

Hi @Petru Simion _Simitech Ltd__ You may raise an atlassian ticket using the below link. https://support.atlassian.com/

Hi @Madhu U Welcome to the community! Tests might be automatically appearing in the backlog because they are assigned to a sprint. One approach is to avoid setting the sprint field for tests altogether. Typically, tests should not be tied directly to sprints but rather linked to stories or epics that belong to the sprint.…

Hi @EngANF 1001 welcome to the community! There are few options available. 1- Issue links will allow you to relate incidents across boards without duplication. 2- Shared filters will allow you to show the same incident on both boards by adjusting the board filters to include issues from both projects. 3- If you are using…

Hi @bhimashankar_poddar 1- You can add JavaScript in Jira’s Announcement Banner that dynamically hides the 'Export' button based on the project you're viewing. <script> // Function to hide the Export button based on project key function hideExportButton() { // Define the project key(s) where you want to hide the button…

At the top click on filters and then view all issues then write the JQL

Hi @Helen C you can try below syntax and check. {{#issue.issuelinks}} {{#if(equals(issueLink.outwardIssue.fields.status.name, "Resolved"))}} [{{issueLink.outwardIssue.key}}|{{issueLink.outwardIssue.url}}] {{/}} {{/}}

Hi @Porsha Shakoor welcome to the community! It could happen due to many reasons: 1- Check your access, You should have admin access to the particular board and project as well. 2- Check the project permissions. 3- If Sprint has issues from a different project then you should have admin access on other projects as well.…

Hi @Maximiliano Rojas could you please try below? { "update": { "customfield_10099": [ { "set": { "value": "{{triggerIssue.parent.fields.customfield_10099.value}}", "child": { "value": "{{triggerIssue.parent.fields.customfield_10099.child.value}}" } } } ] } }

Hi @Alex Wilson (TMNA) Welcome to the community! The most likely causes are either shared issues between boards or overlapping board filters. Verifying that each board only pulls the issues intended for its respective sprint, and ensuring that shared stories are properly assigned, should help resolve the problem.

Hi @Barış Özer you can create an automation rule like below: Trigger: Issue Transitioned (from In Progress to In Progress L2) Condition: Check if L2 Team is not empty. Branch: Branch for Application Support: Condition: If L2 Team = "Application Support" Action: Assign issue to users in the "Application Support" role (or…

Hi @Engineering Agent Welcome to the community! Below thread may help. https://community.atlassian.com/t5/Confluence-questions/Tutorial-for-FAQ-Page/qaq-p/1409031

Hi @Priya you can create an automation rule for this. Example Automation Rule: Trigger: Issue Created Condition: Issue Type = Subtask Branch: Parent Issue (Epic) Action: Edit Issue (Copy values from Epic to subtask using smart values like {{issue.epic.field}}) Summary of Smart Values: Copy Summary: {{issue.epic.summary}}…

Hi @Sanna Hellsten Welcome to the community! You can create an automation for assignment based on the timezones. Example- When issue created And created is after 7 AM PDT And created is before 5 PM PDT Then assign round round robin to the users. For another timezone you can do the same by using if else conditions. Or you…

Hi @Martin Vali In Jira, the JQL query Due <= "-1" is likely being interpreted in a way that is matching issues due on or before the current date. The reason why it's giving today's issues could be because of how Jira calculates relative dates in JQL. You can use below jql. due < startOfDay()

Hi @VICKIE WOODS it is due to limit. Here is the request. https://jira.atlassian.com/browse/JSWCLOUD-16259

Hi @Ann Graney welcome to the community! Only agents can raise tickets on behalf of someone else. These agents can also see and manage all the tickets. 

Hi @Nikhil S Mhatre welcome to the community! It seems like issue with atlassian end. But you can try below options: 1- use another browser and check. 2- clear Brower cache. 3- raise a ticket with atlassian on the below link. https://support.atlassian.com/

Hi @vineeta rawat welcome to the community! In Jira, the default behavior for filters used in dashboards or gadgets is to display a maximum of 1000 issues. This is a performance optimization to prevent excessive data from overloading the system. However, if your filter returns more than 1000 issues, there are a few ways to…

Add a create variable component to your automation, assign the sprint Id to it and then you can use that variable to set the sprint like this: *

Okay. Then wait for there response. 

Hi @Karsten Silz welcome to the community! Could you please try only 7 in the sprint field and check? 

You can raise a P1 ticket with Atlassian on the below link. https://support.atlassian.com/

@Arpita Tewary you can raise P1 priority ticket on the above link as suggested by @Victor Law - Ricksoft 

Hi @Arpita Tewary Welcome to the community! As per the attached screenshot, you can click on the Undo Cancellation option so cancel this request. 

I don't think it's possible.