Alex W_jr9vvs Atlassian Team

Comments

  • Hi Matt, I'm from the Trello Support team, and I think what you're referring to is favicon, the icon at the top of the tab for the page. Wikipedia has a good article on what favicon is here. If you're using Safari, this browser does not support the ability to have dynamic favicon. If you're using Edge, we've identified…
  • Hi Camila, I'm from the Trello Support team and can help shed some light on Trello Business Class. If you wish to assign individual checklist items to users on your board, this is part of the Advanced Checklists feature and is only available for Business Class and Enterprise users. I think you're referring to multi-board…
  • Hi Adrian, This change was introduced to Trello a few months ago, and we have received some negative feedback about it. We're sorry that this has caused you inconvenience. Unfortunately, there is no way to turn this feature off. However, there are 2 workarounds to show a full URL and stop it from unfurling: 1. You can…
  • Hi Joe, I'm from the Trello Support team. I have responded to the ticket you have raised with us about this issue in our internal support portal and will communicate with you through the ticket on our portal. Thanks, Alex
  • Hi there, I'm from Trello Support and I'm able to help. I tested this on our own boards, and it works if you put the label before the title of the card in the email subject. So my email looked like this: Subject: #red Title Email Body: Description This created a new card with a red label on it. I hope this helps, but in…
  • Hi Ryan! I'm from the Trello Support team. Daniela raised this as a ticket with us in our support portal and we've looked into it. If you're using Safari, this browser does not support the ability to have dynamic favicon. If you're using Edge as Daniela is, we've identified this as a bug, and I have raised this with our…
  • Hi Krishna, In order to have the private channel appear in your drop down in the Slack power-up, first you need to @Trello in your private channel. Once you do that, you'll be able to select the private channel. If after doing this you're still having issues, feel free to raise a ticket with Trello Support here. Thanks,…
  • Hi there, I'm from the Trello Support team and can answer your question! You are correct - if you have a Business Class workspace, and 4 users are registered on the workspace, then you will pay $40 USD a month (if you are billed annually). If you add a guest to one board (a single-board guest), then you will not be charged…
  • Hi Dachelle, I'm from the Trello Support team. Trello currently doesn't offer a Google Chrome extension, which I believe you're referring to. In order for us to best support you, can you raise a ticket through our support portal? Any screenshots you have of your issue will help us tremendously. Hope we can get this sorted…