Alex W_jr9vvs Atlassian Team

Hey @maks ivanov - I can see you also raised a ticket in Trello Support about this issue, and my team mate, Cody, has replied. He'll be able to figure out this issue with you and do some troubleshooting! 

Hey @Kerry Brennan, if you're still having issues, can you shoot the Show Checklist Power-Up support team your query? Their email is contact@adftech.net

Hey Bob, can you raise this with Trello Support so we can get more information about your issue and troubleshoot with you? https://trello.com/contact

I think this query is a bit too general to handle over Community as there's many reasons why your director may not be getting notifications. Can you ask them to raise a ticket with Trello Support if you want us to investigate further? https://trello.com/contact You can also go through our help docs to troubleshoot…

Hey Lara, we don't have the ability to combine views like your mock-up shows. You could use two browser windows side by side to get this kind of view. 

Hey @Mike Ullstrup if you're still having issues, can you raise this in Trello Support so we can troubleshoot what your issue is? https://trello.com/contact

Hey Mathilde, we don't have the ability to customise the app to remove sections such as Recent Boards. 

Hi @Adam Snyder, I'm really sorry you're still waiting for the 50% discount. I'm not sure what's happened here, as this sits with our Advocates team (billing and sales), but I've reached out to the Advocate in charge of your case, and asked them to look into this with absolute urgency, even if it's just providing you an…

Hi Heidi, I have already reached out to you on our support portal. As I explained, you raised two tickets within an hour at Trello Support, and I replied within an hour, and have raised no tickets with us previously. We offer priority support to our Premium users, which is same day responses. I responded within an hour to…

Hey @Ksenia, this page should work: https://trello.com/recommend

I'm not sure what you mean by differences. You have multiple workspaces, and if each of them are free (don't have a Standard or Premium subscription), they can house up to ten open boards. You can delete workspaces if you wish or rename them to group them into different pieces of work. 

Hey James, you need to add the Power-Up to each board, then you can add whichever files/folders you wish to each board. 

Hey @[deleted], you can't move to Standard while on the trial, so you'd need to let Premium expire, then start Standard immediately. Your Advanced Checklist data shouldn't be lost, and will reappear once you start Standard, as well as other features such as Custom Fields. There's also a 24 hour grace period where you can…

Hmm, that sounds a bit weird! Can you raise this as a ticket in Trello Support so we can have look? All workspaces should have an admin. You can raise a ticket at https://trello.com/contact

Hey Andrei, Trello comments are timestamped, and are sorted by the most recent. Our comments aren't labelled to show which haven't been read yet or not, but if you're watching a card, you'll get notifications for new comments. 

Hey Daniel, subscriptions are applied at the workspace level, not the account level. You will need to do the following: * Your colleagues will need to add you to the Premium workspace * Then you can move your boards from your workspace that had the trial into the Premium…

Hi Sol, I think I need more context to this question. You can't hide certain aspects of a board to certain people added to it. 

Hi @Rizalynn Mindoro , we don't have an affiliate program but you may be interested in becoming a Community Leader: https://community.atlassian.com/t5/custom/page/page-id/leaders

Just an edit to that, @Hannah Humbert - Simpla Workflows, all plans have unlimited power-ups now, including free users, so free users can enable the Calendar PUP with other PUPs as well, not just Standard and above. 

Hi Wes, it sounds like what you want to do is create a card for the project you want to block out, then set the Start Date and Due Date to reflect the start and end of the project. 

Hey Sarah, as per our help doc, quotas reset on the first day of every month at midnight GMT: https://help.trello.com/article/1181-butler-features-and-quotas You can also look at how much of your quota you've used more in-depth by following this tutorial: https://help.trello.com/article/1150-opening-the-butler-usage-log…

@Alison Casha Please raise this with Trello Support so we can go through the specifics of your case. There has always been a limit for free users - they can only upload files less than 10MB, but until we go through the specifics we won't know if that applies to you and. your issue. 

No ETA yet Jim, but we're aware of how important a feature this is so we're definitely working on it. However, we can't reinstall the feature if it is still going to be a security risk, so our focus is on developing a fix that is secure. 

Hi Meredith, this is expected behaviour, there's no way to change the look and feel of how folders from GDrive get attached in Trello. Under the thumbnails is a link directly to the folder in Drive. 

Hi Jim, we've disabled PDF previews for the time being. This change is in response to a browser security vulnerability that could have (but didn't) compromise data integrity. We apologise for the inconvenience. Image and video previews continue to work as before. Our team's already looking into how to reenable previews as…

Hi Stephanie, If you're looking for the billing details of your subscription, you need to go to the billing tab of your upgraded workspace. This is a vague answer as you've raised this in our Community forums which are public, so if you need further help with a subscription, etc., please raise a ticket at Trello support so…

That would be the Observers feature, available only to Premium and Enterprise workspaces. You can read more about it here: https://help.trello.com/article/732-adding-observers-to-boards I can see you have one Premium workspace so you should be able to use this feature there. 

Hi Roseanna, users you add to your boards can't add custom stickers you've uploaded to cards but can see when you've added custom stickers to cards. 

Hi Marcus, if you invite non-Trello users to your board, we'll send them an email inviting them to create an account with Trello. This is explained in our help docs: https://help.trello.com/article/998-whats-a-virtual-user

Hi Michael, I'm not sure what you're referring to by 'reduce list size or views' - if you're referring to the width of a list, you can't do this natively.