Alex W_jr9vvs Atlassian Team

Hi @Susy Bungsu - welcome to the Community! Subscriptions are applied to workspaces in Trello. If you upgrade to Premium for our Views, you'll need to pay for all billable users in your workspace. Billable users are workspace members and multi-board guests - users added to two or more boards in your workspace.

Hey @Daniel Schuster - there's definitely a filter on, I think the issue is the fact that the filter is in your URL. Can you remove the '?filter=' end part of the URL of your board then reload the page? 

Hey @Daniel Schuster - can you show us a screenshot of what's on your board right now? If you have personal info you don't want to share over the Community, please raise a ticket at https://trello.com/contact

Hey @Helmasaur - we cannot customise plans to reduce the price of our subscriptions for you. The only way to reduce the price of your subscription is by reducing the number of billable users in your subscription. 

Hi @v.slupko you need to scroll down from there, the contact form will be below that :) On this occasion though, I have raised a ticket on your behalf. This ticket is TRELLO-145079, you should have received an email about it. Please note that we will still need more info in order to assist you. If you could send info such…

Hey @Nicola Fabro - welcome to the Community! You can try making the board public, which means it's visible to everyone on the internet if they have the URL to your board. 

Hi @v.slupko - can you please raise this as a ticket at https://trello.com/contact - the screenshots you've provided have personal info in them that I don't think should be shared over the Community and we'll need further detail such as the URL of this board you can't join in order to assist. 

Duplicate of https://community.atlassian.com/t5/Trello-questions/Butler-automation-doesn-t-work/qaq-p/2259365

Hey @Adriana Cisneros Emerson - unfortunately not. If you've added someone to your workspace, and adding them incurs a charge as they're not replacing someone who was already in your workspace, then you'll have that seat until your next renewal date. For your example of adding an intern, if you add them to only one board…

Hi @Mohi - welcome to the Community! If you're having an issue, or have a question, about the Jotform Power-Up, can you reach out to Jotform support at support@jotform.com ?

Hi @Khrystyna - welcome to the Community! It sounds like you're looking for a non-profit discount for Trello. I've raised a ticket on your behalf for you to chat with our billing and sales team about this, this ticket is CA-2193662, and you'll receive all updates about it via email. In the meantime, you're welcome to try a…

Hi @Helmasaur - welcome to the Community! I'm not sure what your question is here. If you could elaborate on what you're asking, that would be great. Alternatively, if you have a question about billing or sales, you can raise it at https://trello.com/contact

@Maureen Kelly - welcome to the Community! Our third-party Power-Ups are completely separate to our subscriptions. If Planyway gives you a Calendar View type feature, you'll continue to have access to that feature through Planyway if you continue to pay for it. If you have Premium, you'll have both Planyway's calendar and…

@v.slupko - can you elaborate on what you mean by 'doesn't work'? In order to assist here, we'll need some kind of screenshot or screen recording to understand the issue you're facing. 

Hey @Frankie Jones - hmm, I don't think Trello can do this. First off, Trello doesn't have a native mirroring function, we only have one way syncs through Butler, which you can read about here: https://support.atlassian.com/trello/docs/synchronizing-cards/ I highly recommend playing around with that to see if you can…

Hey @leotulipan - welcome to the Community! Sorry to deflect you, but I reckon you would find an answer to this question over in our Developer Community, which can be found at https://community.developer.atlassian.com/c/trello/42

Hi @Martin Robert - welcome to the Community! I don't believe there is a way to do this natively in Trello. I recommend looking through our Power-Ups to see if any can assist you: https://trello.com/power-ups If you have a Standard subscription or above, you can also see all the checklist items assigned to you outstanding…

Hi @Comunicacion Little Thai - welcome to the Community! You can learn how to link Trello to your Google Calendar here: https://support.atlassian.com/trello/docs/using-trello-with-google-calendar/

Hey @Cláudia Grochowicz - welcome to the Community. The short answer is no. The long answer is the fact that subscriptions are applied to workspaces, not accounts. When you upgrade, you upgrade one of your workspaces, and pay for all the billable users (workspace members and multi-board guests) in that workspace.…

Hi @Airyu - welcome to the Community! The three dots button which you have pressed in the second screenshot is the menu. You can then click the '<' button next to 'About this board' and it will show you the full menu. 

Hey @v.slupko - by tables I'm assuming you mean boards, correct? What is the error message you're receiving when you try to add someone to one of your boards? 

Hey @Daniele Paulo Fontana Porto - welcome to the Community! You will not lose any of your data at the end of the Premium free trial. 

Hey @Mei Leng - hmm, I've had another report in the last few days that someone couldn't reach out to this support team. I'm escalating this to our partnerships team to see if they can intervene on your behalf. 

@Daniel Schuster - It sounds like you have a filter enabled on your board! You can see this at the top right of your board, there should be a button that says 'Filter'. Next to this text is an X - if you press this, it'll cancel the filter and you'll be able to see your cards again. Let me know how you go!

Hi @Mei Leng - I recommend reaching out to the Power-Up's support team for assistance. You can find them at hello@vince.run

Hi @William Noronha Mattede - welcome to the Community! Currently the Start Date is not available in our CSV export, but I've added your post as a +1 to an open feature request we have to add this functionality! 

Hi @Daniel Schuster - welcome to the Community! Sorry to hear you're having issues with the Map View! Do you mind raising this as a ticket at https://trello.com/contact so you can send us some screenshots that show exactly what is happening? You're entitled to priority support as a Premium subscriber. 

Hi @Anna Loucah - welcome to the Community! What you're referring to is what a lot of people in the Trello community refer to as mirroring cards, or synchronising cards. While card mirroring isn't a native feature of Trello, you can add a link to the original card…

Hey @[deleted] - that only works if they're already a member of the board and inviting someone else. In order for someone to be added to a board: * Someone who is already on the board needs to add them OR * The board satisfies the conditions which are discussed in the tutorials I sent above:* The visibility of the board is…

Hi @Sandra Santos - yep, subscriptions are applied to workspaces, not accounts. We recommend only having one workspace upgraded. In that workspace, you can make boards private that you don't want other workspace members to see, and make sure you keep yourself as the only admin, because admins have visibility over all…