Alex W_jr9vvs Atlassian Team

Hi @Jacque Elliott - adding to what @Gaurav Kataria has shared above, if you need further help, you are a Premium customer and therefore entitled to priority support. You can raise a support ticket with our team at any time by heading to https://support.atlassian.com/contact You can also access this link by clicking your…

Hi @Gurjot Singh Nandhra - welcome to the Community! Two accounts cannot have the same email address. The account / email you used to raise this question under is connected to the Trello account with the username @gurjotsinghnandhra. The account with the username @gurjotnandhra has the following email address (obfuscated…

Hi @Linnikov Agency - welcome to the Community! I can't determine what screen you're on from the screenshot you've provided, is this a Power-Up you're using? If so, which one? What image are you trying to load? 

Hi @Or Green - welcome to the Community! This can happen when you move a list that has a lot of cards in it. Has the list now appeared in the new board with all of the cards? Can you try doing a hard refresh (Cmnd / Ctrl + Shift + R) to see if it fixes the issue? 

Hi @Mauricio - welcome to the Community! Unfortunately if you've deleted a board, this cannot be reversed. Deleted boards cannot be recovered. 

Also @Richard Lapitan - for the future, you can also head to https://support.atlassian.com/contact by clicking your profile picture in Trello, then 'Help'. 

Hi @Richard Lapitan - welcome to the Community! You can submit feedback as a Premium customer or raise a request for support at https://support.atlassian.com/contact Trello should still have the feature where the favicon (what you're describing) is different for each tab based on the board's background. If you're not…

Hi @Finlay Potter - welcome to the Community! As you're a Premium customer, you're entitled to priority support. As a result, I've raised a support ticket for you to discuss this with our team. You can view this ticket at https://support.atlassian.com/requests/TRELLO-215026/ and you'll be emailed updates. 

Hey @Aleksej Kugno - welcome to the Community! You should be able to copy quicker by using keyboard shortcuts: https://trello.com/shortcuts If you have a list of cards in a spreadsheet, you can copy a column in a spreadsheet and paste into Trello, and this will create a new card for each cell. 

Hi @許芯瑋_臺灣童心創意行動協會 - you cannot reactivate yourself in this Workspace, a Workspace member will need to do this. I recommend reading through https://support.atlassian.com/trello/docs/inviting-people-to-a-workspace/ and https://support.atlassian.com/trello/docs/what-is-a-deactivated-user/

Thanks @Joshua Spears - here's the obfuscated version of the email address connected to that account: j*****s.m******0@g***l.com If you recognise it, can you try logging in with it at https://trello.com/login ? 

Hey @Jimmy Nguyen - welcome to the Community! I'm sorry to hear you've been targeted by malicious actors through Trello! I've raised a support ticket on your behalf to chat with our team. You can view this ticket at https://support.atlassian.com/requests/TRELLO-214970/ and you'll be emailed updates. 

Hey @許芯瑋_臺灣童心創意行動協會 - thanks for sending that through. The reason you cannot be added to this board is because you've been deactivated from the Workspace it sits in. Can you ask a Workspace member to reactivate you in this Workspace then try adding you to the board? 

Hi @許芯瑋_臺灣童心創意行動協會 - welcome to the Community! Has the Workspace the board sits in hit its 10 collaborator limit? https://support.atlassian.com/trello/docs/workspace-user-limit/ Can you share with me the URL of the board if this isn't the case, and the username (not the email address - this is private info and shouldn't be…

Hi @Hayley Drake - is this via the Calendar Power-Up? 

Hi @VM - please do not share email addresses over the Community, this is private information and should not be shared on a public forum. I have asked for your Trello username, which is public info. Your account has been deactivated by your admins. I have raised a support ticket for our team to share your admin details…

Hi @Joshua Spears - is there any chance you have another email you could've logged in with? Your admins won't be able to share your email address, but they can share your username, which you can then share with me and I can provide you with an obfuscated version of the email address attached to that account. 

Hi @Melbert Dancel - welcome to the Community! As you're a Premium customer, you're entitled to priority support. In the future, you can raise support tickets at https://support.atlassian.com/contact I've raised a support ticket with our team so you can get this sorted with them. You can view this ticket…

That's a very valid feature request - I've raised it for you at TRELLO-1168. I recommend heading over to that feature request, and voting for it, watching it for updates, and leaving some comments. 

Hi @Joshua Spears - welcome to the Community! It sounds like you logged into a different account. Can you try logging in with other emails to see what email address your account is under? 

Hi @Julie Han - welcome to the Community! I can see you've already raised a support ticket to discuss this with our support team. As an FYI for the future, our Community cannot add people to boards / Workspaces in Trello on your behalf. We're waiting on your response on the ticket you raised :)

Hey @Felipe Sandoval - welcome to the Community! Not sure what you mean by this - can you elaborate on what you're trying to do? 

Hi @Peter van Stralen - welcome to the Community! Unfortunately if you have not changed your account's email to one that you have access to / have lost access to the email you used to create your account, this account will be lost to you. Email addresses are Atlassian accounts' primary authentication method -- without…

Hi @Hayley Donohue - welcome to the Community! You can easily do this by creating scheduled automations: https://support.atlassian.com/trello/docs/create-and-manage-automations/#Scheduled-automations

Hi @Bernd S - welcome to the Community! If you're under SSO, I would recommend reaching out to your internal IT team to have them help you get this sorted. 

Hi @Yara Vega - welcome to the Community! Is there any chance you've accidentally created an account with the email you're trying to change your account's email to? If so, you'll need to log in and delete this account first, then wait 14 days to change the email of your account. 

Hi @l_henrique - welcome to the Community! As an FYI, I've removed the email you've mentioned in your post. Please refrain from sharing personal information such as email addresses in the Community in the future as this is a public forum. I have created a ticket for you to discuss this privately with our support team. You…

Hi @Emanuele Sinico - welcome to the Community! As far as I'm aware, you shouldn't have access to Atlassian Intelligence as a free customer. Can you share a screenshot of the feature you're seeing that you believe is AI powered? 

Hi @Oscar T - welcome to the Community! I'm not sure what you mean by this - can you elaborate on what you want to do with the new Inbox feature? 

Hi @Amit Singh - welcome to the Community! I recommend reading through https://support.atlassian.com/trello/docs/receiving-trello-notifications/ Are you making the changes from your account you want to be notified for? If this is the case, you will not get a notification for changes you make.