Comments
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Hey @Francesca.g - welcome to the Community! If you've requested deletion of the account that has the email you want to change your account's email to, this will take 14 days to go through. After 14 days, you'll be able to change your email to that account's email.
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Hey @Jean Vos _Waypoint Adventures_ - welcome to the Community! Did you request the recovery email? If so, this takes 24 hours to arrive - have you received this yet? If you haven't requested a recovery email yet, please follow the steps at https://support.atlassian.com/trello/docs/troubleshooting-two-factor-authentication/
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Hey @Giulia Ohnishi - welcome to the Community! I can see you already raised a ticket with our team for help, we're waiting on your reply: https://support.atlassian.com/requests/CA-3455386/
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Hey @Loredana Cacciotti - welcome to the Community! Can you clarify what you mean by 'list view'? Are you referring to the Table or Timeline View?
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Hey @Neil Zusman - welcome to the Community! Can you try viewing enough new boards so that this board is removed from your Recent Boards and replaced by other boards?
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Hey @Ben Johnson - welcome to the Community! Can you make sure your customer has the Microsoft Teams app updated to the latest version?
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Hi @Loredana Cacciotti - welcome to the Community! I recommend reading through our email to board feature here: https://support.atlassian.com/trello/docs/creating-cards-by-email/
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Hi @RBM - welcome to the Community! Unfortunately both Hebrew and Arabic are not supported languages in Trello. You can vote for the feature requests to add support for these languages here: * Arabic: I18N-3425 * Hebrew: I18N-4296
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Hey @Ryan O_Connor - we don't see navigating to different views as 'closing' them, rather, we have a View Switcher that allows you to switch to different views. If you use the view switcher, you should be able to move to the different views easily. I do not believe we will be adding X buttons at this time, but thank you…
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Hi @Vivien Renzella-Rose - welcome to the Community! We don't support billing / sales issues over the Community, so I've raised a ticket for you to discuss this with our support team. You can find this ticket at https://support.atlassian.com/requests/TRELLO-214010/ and you'll be emailed updates.
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Hi @Meggie Jones - welcome to the Community! Unfortunately we do not offer priority support to our free customers, only Community support. My hunch is that this is a browser issue, would you be able to go through the troubleshooting steps in the following help doc to see if this fixes the…
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Hey @atendimentoadmtm - welcome to the Community! Can you check if you or your collaborators have any automations set up that move or archive cards? Can you also check if you have a third-party Power-Up or integration that is moving cards?
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Hey @Dina Colada - welcome to the Community! Our system is not trying to charge you for three Workspaces, it's trying to charge you for three billable users. All boards created in Trello need to sit in a workspace. Upgrading a Workspace is the primary way of upgrading to a paid plan in Trello, and free workspaces can only…
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Hi @Barrett Flowers - welcome to the Community! According to my logs, you're already the admin of this board.
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Hey @Emily Schröder - welcome to the Community! Our Smart Links feature will only pull whatever title the site you've linked has - I would recommend checking what the title of the pages you've linked are.
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Hey @wrbmonlinesupport - welcome to the Community! As @Nikola Perisic mentioned, we don't support billing and sales questions in the Community. I've raised a ticket on your behalf for you to discuss this with our support team. You can view this ticket at https://support.atlassian.com/requests/TRELLO-214002/ and you'll be…
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Hey @Enrico Maria Governatori - welcome to the Community! Adding to what @Michael Wheatstone has said above, I've raised a ticket on your behalf with our Trello Support team to get this sorted. You can view this ticket at https://support.atlassian.com/requests/TRELLO-214001/ and you'll be emailed updates.
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Hey @Nicci Eaglestone - welcome to the Community! Unfortunately this is not possible in Trello at this time. I'd recommend heading to the following feature request and voting for this feature / leave comments with your feedback: TRELLO-568
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Hey @Steen Johansen - welcome to the Community! As you're a Premium customer, I've raised a ticket for you with our Trello Support team so we can troubleshoot this. You can view this ticket at https://support.atlassian.com/requests/TRELLO-213930/ and you'll be emailed updates!
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Hey @Ricardo - welcome to the Community! It sounds like you having to log in daily is enforced by your Atlassian Organisation admins, who set up SSO, and can enforce having you log in daily. If you know your admins (or can just reach out to your internal IT team), I'd recommend reaching out to them and asking them to…
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Hi @lisa keutman - one of our senior engineers is already working with you on the ticket you raised with our Trello Support team. They'll reply to you soon.
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Hey @Wes Wilcox - welcome to the Community! As you're a Standard customer, you're entitled to priority support with our team. As a result, I've raised a ticket for you to discuss this with our Trello Support team. You can view this ticket at https://support.atlassian.com/requests/TRELLO-213929/ and you'll be emailed…
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Hey @Aaron Pavez _ServiceRocket_! Unfortunately this does not work with disabling other users' automation rules.
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Hey @Tanielle Wampach - welcome to the Community! I can see you now have an active account, are you all set now?
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Hi @Lucas Cursino - welcome to the Community! Not all actions are logged in the activity log. What actions are you expecting to see here?
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Hey @Łukasz Cieciorowski - as you're a Standard customer, I've raised a ticket for you to chat with our Trello Support team about this and do some in-depth troubleshooting. You can view this ticket at https://support.atlassian.com/requests/TRELLO-213928/ and you'll be emailed updates.
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Hi @Ahmed - welcome to the Community! Sorry to hear you're having issues! Would you be able to go through some troubleshooting steps to see if it fixes your issue? * Troubleshooting for web: https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello * Troubleshooting for…
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Hi @Guilherme Jesus - welcome to the Community! Unfortunately we do not support the ability to use the old editor any more at this time. You can read more here: https://community.atlassian.com/forums/Trello-questions/Looks-like-on-August-15-we-ll-all-be-forced-into-the-WYSIWYG/qaq-p/2755072
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Hey @Kremena - welcome to the Community! Hmm, that sounds strange! Can you check that the Workspace you're moving the board doesn't already have 10 open boards (if it's free)? If so, that's probably what's causing the problem -- although our error should be more clear. Free Workspaces can only have 10 open boards at a…
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Hey @Sara Janvit - welcome to the Community! Unfortunately this is because Trello doesn't support Danish. You can view the languages Trello supports at https://support.atlassian.com/trello/docs/changing-your-language-in-trello/ I recommend heading over to our public feature request to support Danish at I18N-4432 and voting…