Alex W_jr9vvs Atlassian Team

Hey @Nolundi Mpengesi - what is the exact name of the Power-Up you're using? I can't find a Power-Up called 'Scrum for Trello' in our directory. If you provide me with that info, I can get you the support contact for the Power-Up that you can reach out to for assistance. 

Hi @Swaminath S Dhanaraj - can you give more information on what kind of workflow you'd like? Our Community Leaders and other Community users will need more info in order to help here and give suggestions. 

Hey @Gary Hardiker - because Microsoft has built and is maintaining the Outlook add-in, they're the best team to reach out to for problems with installing and using the add-in. You can reach them here: trelloaddin@service.microsoft.com

Hi @Dr. Hamouda Walid - if you are already speaking to Vee, then continue to speak to them about this matter. As Vee has noted, we only offer payment through bank transfer, mailed check or ACH payments. I'm not sure what 'wire transfer' is as this is an American term. If this is synonymous with one of the terms that Vee…

Hey @Andrea Marchisio - because Microsoft has built and is maintaining the Outlook add-in, they're the best team to reach out to for problems with installing and using the add-in. You can reach them here: trelloaddin@service.microsoft.com

Hey @Dr. Hamouda Walid - unfortunately we do not offer a wire transfer method. We can look into payments via purchase order for you, would that work? If so, please raise a billing ticket at https://trello.com/contact We can only help you with billing surrounding Trello Premium. We cannot assist with billing related to 3rd…

Hey @Adam Streich - I recommend asking this one over in the Developer Community: https://community.developer.atlassian.com/

Hey @Riaz Ahmed Sheikh - All boards created in Trello need to sit in a workspace. Upgrading a Workspace is the primary way of upgrading to a paid plan in Trello, and free workspaces can only have a maximum of ten boards open at a time. When you upgrade to Standard or Premium, all users that are considered billable within…

Hey @Lucas Yoshida - I can't be certain as your screenshot isn't in English but I believe this is because you're on a Premium free trial. Instead, you should follow this tutorial to change your plan to Standard: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

Hey @[deleted] - do you mind raising this as a ticket with us at https://trello.com/contact ? It sounds like your Trello is timing out, but we'll need to investigate this with personal data we can't get over the Community. 

Hey @Gary Gordon - unfortunately the Activity logs in Trello are not customisable. 

Hey everyone - I'm pleased to announce this issue has now been fixed. If you update your desktop app to the latest version, this issue should no longer occur. If it does, shoot us a message over at https://trello.com/contact

We're so glad to hear it @Shannon Jones! We hope you have a lot of fun with this feature <3 

Hi @Dari - welcome to the Community! Unfortunately we do not have the ability to see who added a checklist item to a checklist, but I have raised this as a feature request for you and our team will look into it. 

My answers are just suggestions as I can't see your view as we're chatting over the Community. Do you mind raising this as a support ticket? From there, we can dive a bit deeper so we can look at other factors that could be causing slowness. https://trello.com/contact

Hey @Götz Schucht - Because Microsoft has built and is maintaining the Outlook add-in, they're the best team to reach out to for problems with installing and using the add-in. You can reach them here: trelloaddin@service.microsoft.com

Hey @Jacob Meldgaard Beckermann - can you raise this in the Developer Community instead? They would be better suited to answering this: https://community.developer.atlassian.com/

I reckon that could be the reason why you're experiencing slowness. If you reduce the number of boards on the View, does this speed it up? It could also be the number of cards being brought into the View that is affecting its performance as well. 

Hey @Florian Holzmayer - how many boards have you added to your Table View? This might be occurring if you have a lot of boards on the view, and each of those boards are bringing in a lot of cards. 

Hey @Matthew - you can definitely filter by cards assigned to you, but we don't have the ability to filter by cards that you're watching. I've raised this as a feature request for our team to look into! 

Hey @Franklin Tseng - I can see you've also raised a discussion post about this. Can you please delete the discussion so we can speak to you on this one post? I'm not aware of us not supporting touchscreens on Surface but none of my team have a Surface PC to test this on. You're welcome to raise this as a bug at…

Hey @Anaelle Gcn - if you leave a board, it'll still sit in the workspace it currently sits in, but you'll need to ask the admin of the board to add you back if you need to access it or see it in your workspace, depending on the board's permissions. 

Hey @Ihor Chernin - not quite sure what you mean by adding a date to a card comment. When you leave a comment on a card, it'll also record its timestamp which is visible on the comment itself. 

Hey @Tony Cunavelis - can you clarify which Power-Up you're using (or trying to use)? We don't have one called Google Chat or Trello Notifications in Google Chat. 

Hey @上西達也 - if you're still having issues with the Deadlines by Elegantt Power-Up, I recommend reaching out to their dedicated support team at contact@elegantt.com

Hey @Cláudio José - sounds like you're experiencing a performance issue. I can see you've raised a ticket about this with us, my colleague @Theodoro Reato will work through this with you on that ticket. 

Hey @Rym F - unfortunately we don't have a NOT function in our Filter, e.g. the ability to filter all cards that don't have the red label. I've raised this as a feature request for our team to look into based on your feedback. 

Hey @Simant Kumar - I recommend raising this in the Developer Community - https://community.developer.atlassian.com/

Hey @[deleted] - you can cancel your subscription by following this tutorial: https://help.trello.com/article/836-change-or-cancel-your-trello-plan If you run into any issues, please raise a ticket at https://trello.com/contact - for the field 'What can we help you with?', please select Billing

Hey @Maximiliano Favaro - unfortunately not. You can only share a full board with a user - we don't support granular permissions where you can only share one card or list at a time.