Alex W_jr9vvs Atlassian Team

Hey @Arsen, welcome to the Community! Jumping on this one as Lara won't be able to reply as she's on leave. Do you mind raising this as a ticket with Trello Support so we can assist? You can raise a ticket at https://trello.com/contact Make sure you do the following when you raise the ticket: * You need to be logged in -…

Hey @Steve Suranie - it looks like you've raised this under the Trello product forums, not the Confluence product forums. Can you raise this under Confluence at https://community.atlassian.com/t5/Confluence/ct-p/confluence ? Better yet, if you need assistance with the API, the Developer Community may be better suited to…

Hey @KerryAnn May! I recommend sending this over to Typeform support, they built the Typeform Power-Up and should be able to help here. You can reach out to them at support@typeform.com

Hey @GILLES - welcome to the Community! Deleting cards is, unfortunately, a permanent action, and deleted cards are unrecoverable. I'm sorry! You can check if the cards were inadvertently only archived, which is recoverable: http://help.trello.com/article/795-archiving-and-deleting-cards

You already know you're a legend, but saying it again. You're a legend, thank you Brittany!

Hey @Jake Mitten - welcome to the Community! Unfortunately Trello doesn't have a native import feature. I recommend taking a look through our Power-Ups to see if any suit your needs: https://trello.com/power-ups One of our Community Leaders, @Brittany Joiner, also has created a tutorial on how to do this using the Crmble…

Hey @Deana Perlee - welcome to the Community! I can't find any Power-Up with the name 'Finished Power-Up' - is there any chance you're referring to the 'Card Done' Power-Up?: https://trello.com/power-ups/6244a5a256399f22036820cb/card-done We recommend reaching out to the support contact for the Power-Up you're having…

Hey @mediabeats - welcome to the Community! You can cancel your subscription by following this tutorial: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ If you are unable to cancel by following this tutorial, you will need to raise a ticket as we do not support billing issues over the…

Hey @Gabriela Joppert - welcome to the Community! I'm not 100% sure what you mean here, plus, we only recommend that you have one subscription in Trello at a time. If you have further questions around billing, you will need to raise a ticket as we do not support billing issues over the Community. You can do this…

Hey @Brandie Freeman - welcome to the Community! We recommend reaching out to the support team for the Processes for Trello Power-Up to see if they can help. You can reach out to them at trello-contact@processes.ai

Hey @Joelyn Weeks - you would need to use a Power-Up for that as that isn't native functionality in Trello. You can search through our Power-Ups at https://trello.com/power-ups If you're looking for a work management tool that does have the capability in-built, then Jira Work Management may interest you! 

Hey @KR Nischal - welcome to the Community! I recommend reaching out for help for this one in our Developer Community, which you can reach at https://community.developer.atlassian.com/c/trello/42

Hey @James Davies - welcome to the Community! Sorry to re-route you, but if you're having any issues with the Trello API, I highly recommend reaching out to the dedicated Developer Community at https://community.developer.atlassian.com/c/trello/42

Hey Silvana, thanks for clarifying. I can see the last time we notified you was May 4. Can you ask a collaborator to tag you in the comment of a Trello card, and see if you get a notification, both email and in Trello? 

Hi @Edwin Montgomery - I can see you've already raised a ticket with Trello Support for this issue, and my colleague, Alina, is working through this with you. Please continue to chat with her on TRELLO-153351.

Hey @Nathália Suêrda Xavier Pereira - welcome to the Community! Trello doesn't support granular permissions including the ability to limit users and allow them to only see some cards, not all, on a board. Trello's model is designed to show teams a shared perspective, and if we limited what users could see on a board, they…

Hi @Darren Clementson - welcome to the Community! I can't think of any Power-Ups that have that capability, but you're able to search through our Power-Ups at https://trello.com/power-ups

Hey Iain, if you're running into issues with the Bulk Actions Power-Up, I suggest you reach out to Bulk Actions support at support@bulkactionspu.com

Hey @Moonscape Creative Agency - welcome to the Community! You can enter your billing details on the billing page of the workspace you've upgraded to Premium. You can navigate to that by going to https://trello.com/w/WORKSPACENAME/billing ^ replace WORKSPACENAME with the name of the workspace you want to administrate…

Hey @Silvana - welcome to the Community! Just checked our email logs and we're definitely still sending you email notifications - can you check your spam folder to see if they've popped in there? 

Sounds great @Евгения Филиппова! Let me know once you receive your first email. 

Hey @Facilitt - welcome to the Community! We're not quite sure what you mean by this request. Anyone can create a Trello account at https://trello.com/signup You can then add people to the boards and workspaces you wish for them to have access to. 

Hey @Евгения Филиппова - welcome to the Community! It looks like your email was flagged by our security filter - sorry about that! I have now removed the flag. Can you monitor both your inbox and spam folders over the next week and see if you start to receive email notifications again? If you could let me know as soon as…

Hey @Laurette Hargrove - welcome to the Community! Is this happening across all boards or just one or two? Are you able to type @ then type the user's username you want to @ mention so that you can mention them correctly? If you could elaborate on the issue you're facing, that would be awesome. 

Hey @Яна Загребнева - welcome to the Community! Unfortunately we do not assist with log in issues over the Community. Can you raise a ticket at our contact form at https://trello.com/contact ? When you raise this ticket, please set the 'What can we help you with?' field to Account Issues and the 'Pick a topic' field to…

Hi @Ita - welcome to the Community! We do not allow users to log in with their usernames. You can only log in with your email - this is your primary authentication method. Do you remember the email address associated to your account? 

Hey @Диана - welcome to the Community! Unfortunately when something is deleted in Trello (as opposed to archived/closed), including boards, checklists and cards, this data is unrecoverable. You will not be able to recover this deleted card. We highly recommend recreating this card from scratch. 

Hi @Ashley Harrod - welcome to the Community! I can see we're successfully sending you many email notifications on our end. I recommend checking your spam folder to see if they're landing there. Let me know if you're able to find your email notifications there. 

Hey @צבי הירש גוצל - welcome to the Community! You can see the list of sanctioned countries we have for Trello here: https://support.atlassian.com/trello/docs/sanctioned-countries/ Israel is not a sanctioned country so you should be able to use Trello there. Can you elaborate on the issue your mates are having accessing…

Hey @[deleted] - not sure what you mean by a 'resource viewer', I'm not aware of such a thing in Trello. Can you elaborate on what you mean by this?