Alex W_jr9vvs Atlassian Team

Hi @Sérgio Ricardo Abrão - welcome to the Community! There is no way natively to import a CSV or XLSX file into Trello. I recommend looking through our Power-Ups to see if any can do what you're looking for: https://trello.com/power-ups/search?q=import

Hey @ATP Office - please definitely reach out. You can raise a ticket at https://trello.com/contact

Hi @Karen Derrick-Davis - Brittany messaged me about this so jumping on quickly over the weekend to look into it. We've already responded to your original ticket, TRELLO-170900. Can you please check your emails for our reply on this? We'll be closing the second ticket you raised as it's best that we have one ticket open…

Hey @Aline - I can see we're successfully sending you emails from Trello. Can you check your spam folders to see if they're landing there?

Hey @Aline - welcome to the Community! I'm not quite sure what you're trying to be notified for. I recommend having a read through the help doc Receiving Trello notifications so you can understand when it is expected that you'll receive a notification. With that in mind, can you elaborate on what you're trying to be…

Hey @Elisabet Simó - welcome to the Community! I'm not quite sure what you mean by 'expiry time' - that may be my translation software translating this wrong. Could you elaborate on what you're trying to do? 

Hey @Plinio de Souza - welcome to the Community! Are you trying to cancel a subscription or delete your account? You can cancel your subscription in Trello by following this tutorial: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ You can delete your Atlassian Account…

Hey @JC Pérez - welcome to the Community! Let me explain how subscriptions work in Trello, as they're applied to Workspaces, not accounts. All boards created in Trello need to sit in a workspace. Upgrading a Workspace is the primary way of upgrading to a paid plan in Trello, and free workspaces can only have a maximum of…

Hey @P Gallagher - please update Microsoft Teams to the latest version if you haven't already. If that doesn't work, please get in touch with us at https://trello.com/contact and raise a bug ticket. To do this, please select the following fields on the contact form: * For What can we help you with?, select 'Using Trello' *…

Hey @Simmons and Fletcher, P.C. - welcome to the Community! Good question! The user you've linked has filled out all of this detail in the Bio section of their profile page: https://trello.com/my/profile However, when you go to your Activity page while logged into your account, you won't see this Bio section. However, if…

Hey @Alessandro Barbosa dos Santos - welcome to the Community! I'm not aware of any Power-Ups for Trello that are related to QA, but you're welcome to do a search for them at https://trello.com/power-ups

Hi @[deleted] - welcome to the Community! It sounds like you may have logged in with another account - can you try logging in with any other emails you may have signed up to Trello under? That being said, this is a log in issue, which we don't support over the Community. I can see you've raised TRELLO-166079 with our…

Hi @Fernanda Lorrany Souza Da Costa - welcome to the Community! I have already responded to the ticket you raised about this question, TRELLO-165479. I have also closed the second ticket you raised as a duplicate of TRELLO-165479. Please take a look at my reply on that ticket. 

@PEDIDOS 35 CARTÓRIO BARRA FUNDA - yep, you can't customise these email addresses. Each email address is a unique email for the board you're setting up email to board on. 

Hi @Igor Borges - I'm still not sure what you mean. I think by 'card name' - you mean 'label', is that correct? Unfortunately you have to set a colour when you set a label via automation. I'd recommend using the same colour for the label on each board if you have the same label across multiple boards. 

Hey @Igor Borges - I'm not sure what you mean. Do you mean you wish to randomise the colour of the label added by automation? 

Hey @PEDIDOS 35 CARTÓRIO BARRA FUNDA - welcome to the Community! I'm not sure what you mean by this request. Can you elaborate? 

Hey @charriere - welcome to the Community! I recommend reaching out to the developer of the Power-Up you're having issues with. You can find the support contact for a Power-Up by heading to https://trello.com/power-ups, searching for the Power-Up you're having issues with, and clicking their 'Support Contact'

Hi @Erika Morales - welcome to the Community! If a user is still an active Trello user and is receiving notifications as per the triggers on Receiving Trello notifications, they will continue to receive notifications even if you removed them from your workspace. 

Hi @[deleted] - welcome to the Community! You can delete your Atlassian account at https://id.atlassian.com/manage-profile/account-preferences/

Hi @Shelley Barendregt - unfortunately this won't be possible via automation. You can use the trigger of when a date Custom Field is set to a certain time, but our scheduled commands are designed to be used with the in-built Due Date in cards. I recommend trying to use the native Due Date where possible if you wish to…

Hey @[deleted] - welcome to the Community! We consider the Due Date of a card to be its end date. When you view a card that has both a Start Date and a Due Date on the Calendar View, it'll span from the Start Date to the Due Date. If you need to create a specific End Date, you can use a Custom Field to do this. To be clear…

Hi @Евгения Юрьевна Гелиодент - I have raised a request for you to speak to an Atlassian team member about this. You'll receive a reply via your email in the next week on CA-2514861. 

Hi @Cyrille gerhardt - I'll investigate the errors you're facing on our contact form on my end, thanks for sending that through. As I've mentioned previously, we cannot solve your issue over the Community as it is a billing issue. We will reach out on CA-2509924 in the next few days. 

Hi @Cyrille gerhardt - we'd really appreciate you giving us more info on what's going on with the contact form on your end so we can troubleshoot with you, and if there is a bug at play, we can fix it so that others don't experience the same issues you have. That being said, I have created a ticket on your behalf for your…

Hey @Jose de Jesus Torres - welcome to the Community! Can you share a screenshot of the automation you're trying to create? Can you also try creating it on an incognito tab on your browser? That way, we can rule out whether it's Trello that is causing this or something else on your browser e.g. an extension.

Hey @Sonja - welcome to the Community! By time - do you mean the Due Time of a Card that is showing on the Map View as a Location has been added to it? 

Hey @Katerina Neumova - welcome to the Community! We don't have any such data, as we do not track our customers in such a way. What I will say about the workspaces element to this is that we encourage users to have one workspace as a team. We do not encourage customers to have multiple workspaces, instead, we recommend…

Seconding @Ash Yadav's reply here, @Patrícia Sobreira. I can see you've already raised a ticket with our billing team - CA-2508373 - they'll get back to you shortly! 

Duplicate of https://community.atlassian.com/t5/Trello-questions/Billing-How-to-change-from-anual-to-monthly-payments/qaq-p/2454422 Please answer this question on the linked question above.