Suvradip Paul Expert

@tom - Looks odd! @Michael Pryor - Could you please check this and help? 

@Karen Francis and @kingpepper - I hope you have seen this community previous community post, link below. - https://community.atlassian.com/t5/Trello-questions/Lost-access-to-my-board-when-I-connected-to-Atlassian-account/qaq-p/1374247 @Michael Pryor - Could you please check this and help these users? Thanks.

Yes @Jack Brickey . ScriptRunner for Jira can be found here in marketplace- https://marketplace.atlassian.com/apps/6820 . @Mahima Srivastav - Please follow the blog link mentioned above for guidance.

Hi @Anna Moran , Thanks for posting in community. If you are familiar and using ScriptRunner, please navigate to this blog and check the options with Issue Hierarchy Queries - https://valiantys.com/en/blog/atlassian-administration/jql/. Hope that helps. Cheers Suvradip

Hi @tom , I did also check trello uptime today - https://trello.status.atlassian.com/uptime and no down alerts for today. Regards Suvradip

Hi @Karen Francis , Thanks for posting in community. It's sad to hear your issue. Could you please navigate to support - https://trello.com/contact#/ and report your issue along with summary, page link, details and screen shots? Hope it helps. Cheers Suvradip

Hi @tom , Thanks for posting in this community. I have just checked my personal trello board and https://trello.status.atlassian.com/ and everything seems to be operational. Could you please navigate to trello support - https://trello.com/contact#/ and report the issue here under account issues ? Note - I am not sure which…

Hi @Michel MDM , As per this page, https://www.atlassian.com/enterprise/support-services - 'Community (from the Atlassian Community) is available to Cloud Free plans, in addition to self-help resources such as documentation and public bugs. ' The self-help page navigates to - https://support.atlassian.com/contact/ . So, I…

Thanks @Angélica Luz for responding and clarifying. @Alex Bailey - As I mentioned above and thanks @Angélica Luz for re-iterating, the best option to reach via support ticket even if it's free.

Hi @Mahima Srivastav , Thanks for haring your post in this community. If you are familiar with JQL then it can be easily done. Please check this article - https://valiantys.com/en/blog/atlassian-administration/jql/ and customise your JQL accordingly to filter out the results. I hope that helps. Cheers Suvradip

Hi @lucale , Thanks for your response. If you are actively working in Sprints then definitely you should go with Scrum. Now, let me try to answer your queries, * The goal/aim of Kanban is to maximise value and eliminating/reducing waste. Work-In-Progress Limit in Kanban - WIP limits set the maximum amount of work that can…

Hi @Alex Bailey , It would be possible only if someone from Atlassian Team checks this and sorts this out. As there are thousands of post and activities daily it would take some time to check them and respond. Hopefully it would be sorted soon! Cheers Suvradip

Thanks for your response @Евгений Ушаков . Could you please check this confluence page regarding change email address - https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html ? I think you need to follow the steps associated with unmanaged account. If it doesn't sort the problem, I…

Hi @Евгений Ушаков , Thanks for posting in community. Sorry to say but it sounds a bit confusing due to these lines - 'I successfully confirmed new e-mail for old account and then my old e-mail for new account. But when I try to log-in to my new account (with previously used e-mail), Jira informs me, that I have no access…

Hi @Monica Collins , Thanks for posting in community. 1. I hope the filter view is saved with column selected and while you change anything in the filter and refresh the page the selection remains with those selected columns . 2. Did you try to open the same with Google Sheets/ Microsoft Excel instead of using the Export…

Hi @lucale , Thanks for posting your query. The idea of using Kanban or Scrum board depends on the nature of your work. In simple terms, if your team is working on Sprints then you are supposed to use Scrum Board and if your team is focusing and managing through work-in-progress then they should use Kanban Board. If you…

Hi @Michel MDM , Thanks for posting in community. Could you please check with support -https://support.atlassian.com/contact/ if not already done? Cheers Suvradip

Hi @Alex Bailey , It's sad to hear that. I hope you have see this community post here - https://community.atlassian.com/t5/Confluence-questions/Confluence-resubscribe/qaq-p/1522601 and this one https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/(i.e. mentions the the free user limit). As…

Hi @GUS ADMIN , It's sad to hear that and thanks for posting this in community. * I ma not sure if you have checked here or not, if not, could you please check here - https://help.trello.com/article/855-how-billing-works-with-trello-business-class ? * I presume you can go head to this page - https://trello.com/contact#/…

Hi @sasha.vo , As mentioned by @Nic Brough -Adaptavist- correctly, this is not a place for IT support but rather community to discuss Atlassian Products and related queries. If you are looking for any support from Atlassian, you can navigate to the support and raise it here -https://support.atlassian.com/contact/#/. Hope…

Hi @Rakesh Singh , Thanks for posting your question in the community. * If I have understood it correctly, could you please check this https://community.atlassian.com/t5/Statuspage/ct-p/statuspage and follow the steps described in 'Add an existing component to a group' to sort this issue? * I hope this is not a query…

Thanks for posting your issue @reza ehsani in the community. I agree to the suggested approach here by @Ollie Guan ! If you wish you can check here too(i.e. using JQL) - https://jira.atlassian.com/secure/Dashboard.jspa and search whether any issues already reported and if not you can also report this issue here. Hope that…

Hi @Dmytro Nechyporenko , Thanks for posting this issue in this community. * I am not sure whether you have reported this issue here - https://support.atlassian.com/contact/ or not? If you have not reported yet, could you please select the drop down of the type and report it here? * I presume you have checked here…

@Bridget - Is there any way to display this badge earned in community profile under the University / Badge section? Thanks.

Welcome @Seema Punnuche to this lovely community and interesting discussions! Cheers Suvradip

Thanks @Nic Brough -Adaptavist- for your response and explaining the current situation, challenges involved, corrective steps taken so far to address these issues. In summary, it's a corrective approach to deal the situation instead of preventing in the first place. I appreciate the efforts but still I think…

I have completed successfully and loved the content and awarding badge after successfully passing the test. Thanks @Atlassian University I would recommend this to anyone looking to test their knowledge as Jira users. I have shared a post on LinkedIn and people reached about this course and other relevant details. LinkedIn…

Hi @David Mitchell ,Thanks for your post. Could you please add any screenshot here in this community? A more detailed description of this would be helpful to understand the actual issue.

Hi @Matt Page , Not sure you have tried this? Could you please navigate to this section - https://trello.com/contact#/ and contact support explaining this issue? Adding screen shot for your reference.

Thanks @G subramanyam for your kind vote.