Vitalii_Bobak_SaaSJet Atlassian Partner

Hi @Mathew Kuruvilla If you want to calculate the time spent in each workflow status automatically, and you are open to third-party add-ons, option can be Time in Status. To get report like this just: * Choose Project, Assignee, Sprint etc. * Filter issues by Time Ranges * Get you report as Grid or Chart view. You can…

@Viktoriia Golovtseva _TitanApps_ Thank you so much! It’s wonderful to hear that you found Dashboards for Mentions helpful!

@Stephen_Lugton Thanks for highlighting these perspectives—definitely food for thought for anyone looking to refine their planning process!

Hi @Nico If you are interested in report that shows time spent in the status, option can be Time in Status. To get report like this just: * Choose Project, Assignee, Sprint etc. * Filter issues by Time Ranges * Enjoy you report as Table or Chart view. You can also book a live demo - we'll show you the application inside…

Hi @Ken Rupin Welcome to the Community! To create a report that tracks how long each Jira ticket takes from the moment it's assigned to a worker to when it reaches the "Resolution Provided" status, you can use Jira's built-in functionality or specialized add-ons like Time Metrics Tracker | Time Between Statuses. Method 1:…

Hello @Eydis Lima If you’re open to using add-ons, Time in Status can be solution for you. Add-on calculate the total time an issue spends in any chosen statuses. Also you can get Time Reports in Confluence For Scrum teams, there's also a Sprint Report feature. You can also book a live session to ask any questions about…

Hi @p_park If you want to calculate the average number of issues, you can do this in a few ways: * Manual Method: * Export the data to a CSV file. * Count the total issues created in the filtered timeframe and divide by x (number of days). * Use an Add-on like Time in Status: If you consider installing third-party add-ons,…

Hi @Nicholas Mariette and @Alison Torres This is a common challenge when mentions are used for questions or action requests that don’t automatically generate tasks. Unfortunately, Confluence does not have a built-in, dedicated list feature for all your mentions across pages and comments. However, you could consider try…

Hi Martin, Welcome to the community! Unfortunately, Confluence does not have a built-in feature that provides a comprehensive list of all mentions. However, for a more efficient way to track mentions, you might want to consider using tools designed specifically for this purpose. For instance, the Mentions Dashboard for…

Hi @Stephen Hodgson It’s definitely frustrating when key features like mentions and assignee searches don’t work well for distributed teams, especially given the complexity of managing varying user display names across different corporate directories. While waiting for updates on JRACLOUD-82097, one workaround you might…

Hi Jenny, Thanks for the exciting update! Team @mentions are a fantastic addition for better collaboration in Jira and Confluence, and I can already see how they will streamline communication and reduce delays when calling on a group’s attention. For teams looking to get even more value from mentions, I’d like to suggest…

Hi @Vera Valshonok I noticed that you've been exploring similar questions in the community and have received some add-on recommendations. If you'd like, I’d be more than happy to help you set them up and make the process easier for you. Just let me know! If you are open to add-ons, we have one exactly for your needs…

@MJ Valencia -drawio diagrams- Absolutely! Visualizing data effectively is a game-changer for agile teams, and scatter plots do an excellent job at making complex information more digestible. Glad you enjoyed it! 😊

Hi @Rémy Hilbert Welcome to the Community! You're right—the "Control Chart" in Jira is a popular choice for visualizing Cycle Time. It can be a bit complex, especially for teams new to Kanban metrics. If you’re open to using add-ons, you do have other options to consider. Time in Status can be solution for you. To get…

@Vijay Dadi Thank you so much, Vijay! It's great to hear that the content is helping the community! 😊

@Bilal Mughal Thank you! Always happy to help!

Hello @Lubna Malik You can utilise JQL that @Marc -Devoteam- suggested Also if you're open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on - Time in Status For your exactly need we have Status Count report or Transition Count report The Status Count…

Hi @Marija Simic 👋 Also if you're open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on - Time in Status Gadget feature lets you monitor customized reports from the app on the Jira dashboard. All add-on reports are available in this gadget and you can…

Hello @Lubna Malik If you are open to add-ons , try out Time in Status. For your exactly need we have Status Count report or Transition Count report The Status Count report shows how many times an issue has been in each status. Also you can view the report by Chart in add-on or configure it as a Dashboard Gadget (both Grid…

@JiraLearner Absolutely, but it depends on what you're aiming to accomplish. I'm here to assist in any way I can. Could you share a bit more about your goal? For example, are you trying to transfer data from Time in Status to Structure by Tempo, or is there another outcome you're hoping for? Thank you so much!

Olá Bruno, Infelizmente, o JQL do Jira tem limitações quando se trata de calcular o tempo exato entre a criação e a conclusão de uma tarefa para medir um SLA diretamente. No entanto, você pode usar algumas alternativas para alcançar esse objetivo. 1. Consultas JQL Aproximadas Embora JQL não permita cálculos diretos, você…

Hi @Katie It sounds like you’re trying to generate a report that focuses on the current sprint, with all issues listed under a single sprint column, even if some items span across multiple sprints. Unfortunately, Jira’s built-in export functionality often separates issues by sprint when exporting to Excel, especially if…

Hi @LUIS MIGUEL DAZA MENDOZA JQL by itself doesn't support date calculations for time spent in a status. However, you can create a filter for issues that have been in a status for a specific duration using custom fields or apps that extend Jira’s reporting capabilities. For your requirement—finding issues in a specific…

Thank you so much, @Michael Yaroshefsky - Visor for Jira, for mentioning Time in Status! 🙌 If you or @Gregory Carman , or anyone else has questions about how Time in Status can fit specific needs or scenarios, feel free to reach out or explore more here. 

Hi @Gregory Carman Jira has some built-in reporting capabilities you might find useful for tracking the time an issue spends in a particular status. You can use the Control Chart or the Average Age Report for some insights into cycle time and age, but they often lack the granular details that many teams need for precise…

Hi @Anna Torrence, welcome to the community! To set up a multi-user picker field in Jira and effectively manage tasks with multiple users, you have a few options: * Using Sub-Tasks for Assignments: * Create sub-tasks under the main story, and assign each sub-task to the respective user responsible for that part. This…

Hi @Alan Karp For Tracking Open Tickets vs. Participants Tagged in a Ticket Jira Native Options: * You can use Jira’s built-in Search and Filters feature. By leveraging JQL (Jira Query Language), you can run queries such as:* assignee IS EMPTY AND comment ~ currentUser() to track tickets where a participant might be tagged…

@Jacob I Yes, you're absolutely right. Jira Control Chart does not account for the total accumulated time an issue spends in a status (i.e., it only tracks the most recent duration), it would indeed make both the cycle time and lead time calculations inaccurate. To clarify, the Control Chart calculates the most recent time…

 Hi @JiraLearner 😊 To automate time tracking in Jira without using third-party tools, there are some native options, though they may have limitations. 1. Built-In Time Tracking ⏱️ Jira provides basic time-tracking capabilities via the time tracking system field. Users can manually log work to track the original estimate…

@Jacob I I’m not entirely sure if EasyBI alone can calculate the total time an issue spends across multiple entries and exits in a specific status. However, you can definitely get this data through Time in Status Here is documentation…