Yuliia_Borivets_[SaaSJet] Atlassian Partner

Hi @Joanna Bednarz Are you on a cloud hosting type? If you need to see issue type changes and what tasks were moved from one project to another, you can check out Issue History for Jira plugin. My team developed this app as a diary for all past activities. Select the project where changes occurred, and you will see all…

The link is here: Issue History for Jira The app is free for teams with up to 10 users, and there is a 30-day free trial, so you can check if it's good for you.

Hi @Mayur Gaikwad/Tech PMO You may also find some options to monitor user activity in the article: 3 ways to see user activity in Jira For your case, you can check: * Activity Stream gadget that shows user activities across all the projects you have access to. * Issue History for Jira plugin where you can filter issues by…

Hi @Eman Alfaour It all depends on what changes you need to get. There are 2 different options in Jira * Jira audit log for system changes (like logins or new user creation) * Changelog at single issue level (like assignee, status changes) You can find more details here: Audit in Jira: How to get Jira audit log and issues…

Hi @Nilesh Gupta + to all recommendations below It's really worth checking if your ticket isn't moved to another project. For this aim, you can read a use case: How many tickets were moved from one Jira project to another? [Use case] If it's deleted, there is no way to recover the ticket except from the backup. If you want…

Hi @Yana Neverko You can search the Marketplace for some plugins for SLA monitoring. From my team, I can suggest SLA Time and Report. It can show the most data you need. Also, you can schedule a demo call with our product manager to discuss your case.

Hi @Yana Neverko What kind of report on your agents do you need? If you need to track past user activities, check out Issue History for Jira. You can filter tickets by date range and select specific agents here.

Hi @María Elena de León As I understand, you need to get changes for the custom field of "History Date" for a specific period. For this case, you can try Issue History for Jira app if you are ok with it. Here you can find changes for any custom or standard field. It's also possible to choose the date range. *The app is…

Hi @Katrien Reynaert You can try to create such a report with Issue History for Jira app. My team developed it as a journal for all past changes, which you can adjust to your special needs. You can add/remove any issue field to the table columns. Try how it works for you and let me know if you have any questions.

Hi @Denilson Vital Costa As was previously suggested, you can check the audit log for system changes. And for issue history, I'd like to suggest Issue History for Jira add-on as all issue changes are in one place. My team developed it as a journal for all past activities. You can filter by the project you need. Let me know…

Hi @Muhammad Moazzam Hassan I can also suggest the Issue History for Jira add-on from my team. It will help to check status transitions for the list of issues in one report. You can define the project, sprint, assignee, etc., and choose the date range to filter issues. You can check if it can help in your case. There is a…

@__ Jimi Wikman thank you! Just wanted to spread festive spirit here 🎄✨

Hi @Maria Tripodi What hosting type do you use? You can check story points updates with the Sprint report or Sprint Burndown chart. If you are on Cloud, you can try Issue History for Jira add-on. My team has developed it as a journal for all past changes. Here you can filter issues by date or date range and check if story…

Hi @anil kumar rao You can find those details for a single ticket in the History under the Activity section. If you want to get all records for the list of tickets, you can try Issue History for Jira add-on. My team has developed it to track all past activities in one place. You can add any issue field (status, serenity,…

Hi @First Last For custom fields, you can try to find changes with Issue History for Jira app. My team has developed it as a diary for all past activities. It's not like searching with JQL, but you can include any custom field into the grid and see if there were any changes for it for any date range. There is a 30-day free…

Hi @Marcin Wolny You can also get status changes report with Issue History for Jira add-on. There are different options to filter the issue list, including project and date range. The app is developed by my team. Let me know if you have any questions. You can check if it's good for your case with a 30-day free trial.

@Nikolay Kharchuk thanks a lot for your encouraging words!

Hi @mayur.shirsat There are three options to capture changes to the estimate field. 1. History tab in the Activity section under single issue. 2. Sprint burndown chart or Sprint report. Choose time estimation. 3. Estimate addition/changes for the list of issues in a single report with Issue History for Jira app. Here you…

Hi @Ivan Andrieiev You can try JQL search like suggested before, but issues someone worked on can be in different statuses (to do, to review, done), and created time can be different. If you want to get the full scope of tasks assigned to some user, check out Issue History for Jira. My team developed the add-on as a…

@Tom Lister thank you

You can choose any custom date or date range, and get change logs and issues created after that date. It is not the exact query, but might also help.

Hi @Gaurav Chawla For this case, you can also check the Issue History for Jira app. My team created it as a journal for all past actions. It's not like a JQL query, but you can monitor changes for any standard or custom field. Filter issues by dates, projects, assignees, etc. Issues created are marked with dots. You can…

@Shana Thanks a lot for your support and kind words. It means a lot to us. We are happy to be part of the Atlassian Community! And we're always inspired to create helpful solutions for our users and community members ❤️🙌

@Srinatha Tondihal thank you for your support!

@Scott Hoosier thank you, glad to hear that:)

Hi @Arshina Masud @Hamza Chundrigar thank you for mentioning Issue History for Jira. My team has developed it as a journal for all past changes. And you can get old + current values for any custom or standard issue field. Here is how status changes look like: You can check how it works for you with a 30-day free trial. Let…

Hi @Kishore Kumar Gangavath You can get past IssueType changes with Issue History for Jira. My team developed the add-on as a journal for all past changes. You can filter issues by projects, sprints, assignees, date ranges, etc. You can try how it works for you with 30-day free trial. Let me know if you have any questions.

Hi @Ward Schwillens_ Schwillie I can suggest an alternative solution to get updates for the custom field for a specific time frame. If you are ok with add-ons, check out Issue History for Jira. My team developed it to get change reports for any list of issues. You can monitor changes for standard or custom fields. Export…

Hi @Pierre Dethioux What hosting type do you use? Have you tried filtering by reporter? Something like the query below: Assignee = YourName AND reporter !=YourName For cloud users, I can also suggest Issue History for Jira add-on (developed by my team) where you can easily filter past activities for the list of issues.

Hi @Sofia Grunspan You can export comments and their history with Issue History for Jira to CSV or Excel. Just add the Comments field to the grid and click on the Export button. The app is developed by my team, let me know if you have any questions.