Yuliia_Borivets_[SaaSJet] Atlassian Partner

Hi @robert.parker Totally agree. Disabling permission is not always a way out. We all need to have someplace in Jira where we can keep and restore deleted issues. So, my team has created such a place to save your data from losing it forever. If you'd like to keep your data safe and sound, check out the Issue History app…

Hi @Mike Ciprari You're not the one who has faced this problem. It happens sometimes, we all need to have someplace in Jira where we can Restore Deleted Issues. So, my team has created such a place to save your data from losing it forever. If you'd like to keep your issues safe and sound, check out the Issue History plugin…

Hi @Blue Room You can also check Time in Status for Jira Cloud add-on developed by my team. Here you can filter data by Project, Assignee, Filter, Label, Project, Sprint, JQL, etc. Choose the dates for the period you need. Reports are available in table and chart view. You can try the demo version without installing the…

Hi @Krisna Leo Parista There is no harm in combining story points and time tracking. My team uses story points to evaluate the amount of work that a team can accomplish in a sprint and monitor time spent as well. When evaluating a team's work, it's useful to compare: * how many SPs each employee closed based on their…

Hi @Sitt Sen Chok It's possible to restore deleted issues with the Issue History add-on. It helps to track all of the changes made by each user at any time, and it's equipped with Keep deleted issues option. The storing process is started after activating the function, so you can avoid any similar accidents in the future.…

Hi @Claudia Griesmer Unfortunately, there is no Jira built-in functionality to record deleted issues for the audit trail. My team has developed the Keep deleted issues feature to help users store all of the data safe and sound. You can start record deleted issues with one button click using the Issue History add-on. Try…

Hi @esraszr As storing deleted issues function is highly requested within the community, so my team has recently released it for the Issue History add-on. Here you can recover already deleted issues after activating the "Keep Deleted Issues" option. So, it will help for future deletions – all your data will be saved. Try…

Hi @Joffrey Grambras There are two options you may check out: * Issue History add-on. It's a history journal for every activity which helps to find out what changes were made to the issue, when and by whom. * Time in Status for Jira Cloud add-on. With the Status Entrance Date report, you'll get dates when a ticket has been…

Hi @Chris Tetzlaff You can try Time in Status for Jira Cloud developed by my team. This add-on allows you to get status time reports on the issue level. Here is an example: Hope you find this add-on helpful. Try how it works in the demo version without installing the app.

Hi @jean-yves legras If you're a cloud user and looking for an easy way to get the date when you change the column of a ticket, you can check Time in Status for Jira Cloud. This is a time-reporting add-on developed by my team. The report you need is called Status Entrance Date. Here is an example: Hope you find this…

Hi @Natalie Franklin You can also check out Time in Status for Jira Cloud app developed by my team. To find how much time each user spent on individual tickets, you may try the pivot table feature. Here is a short guide: 1. Select the Pivot table view. 2. Choose the Fields option. 3. Drag and drop such fields: *…

Hi @wendy.gniel You can also check out Time in Status for Jira Cloud. It's a top-rated time monitoring app developed by my team. Here you can choose any date range for created and resolved issues. Let me know if you need more info.

Hi @SriRameshNaidu Pataballa You can try some other solutions to get the time in status data for Jira issues: * Built-in Jira feature Days in Column (!Available only for classic boards). You can learn how to enable this feature here. But if you instead need to remember time measurement over time, by status (e.g., how long…

Hi @[deleted] You can try the Issue History app developed by my team. You'll get a history journal for every activity and monitor all changes that have been made in the selected list of issues. All changes are visible (including summary and description fields). Let me know if this helps or if you need some more info.

Hi @David White Yes, it worked without the add-on, just JQL advanced issue search.

Hi @Nguyễn Thị Hảo You can try using Time in Status for Jira Cloud app developed by my team. Here is step-by-step guide for your query. 1. Choose Time in Status report and filter by following JQL for your projects: status WAS "In Progress" AFTER "2021-01-01" and project in (dev, support) 2. Select decimal days metric 3.…

Hi @Aisha Kantharia You can also check out Time in Status for Jira Cloud app. It's a top-rated time monitoring app developed by my team. Here you can choose a time period (week, month, quarter or other) to show time spent for issues you need. Let me know if you need more info. You can try how it works without installing…

Hi @Wojciech Cora You can try some other solutions to get the time in status data for Jira issues: * Built-in Jira feature Days in Column (!Available only for classic boards). You can learn how to enable this feature here. But if you instead need to remember time measurement over time, by status (e.g., how long was I in…

Hi @violeta.marquez There are two options you can check out. 1. Time in Status for Jira Cloud add-on: With the Status Count report you'll get the number of times some issue moves to resolved or another status. 2. Issue History: With this app, you'll get a history diary for every activity and find out what changes were made…

Hi @Kishan Sharma Thank you for sharing your experience with Issue History. My team has developed an app to monitor all changes that have been made in the selected list of issues. It's a history journal for every activity which help to find out: * What changes were made to the issues * The date when modifications occurred…

Hi @Brandon Fay You can also check out Time in Status for Jira Cloud app developed by my team. This add-on counts all time in each status, and it can't be reset. You can try the demo version without installing it. That's how Time in Status report will look like:

Hi @Shams Another solution that you can check if you don't want to enter time manually is Time in Status for Jira Cloud. It's a top-rated time monitoring app developed by my team. You can watch how much time was spent in each status: 'to do', 'in progress', 'done', or any other depending on your workflow. This info will be…

Hi @Mitchell, William I think Issue History add-on will be helpful here. You can see all changes that have been made to issues by any user. If you add a sprint column, you'll see what sprints an issue was or is for now. Try if it will be useful for you. This app is developed by my team, so let me know if you've got any…

Hi @Ruhi Tanwar My team has developed an app to monitor all changes that have been made in the selected list of issues. Check out Issue History. You'll get a history journal for every activity and find out: * What changes were made to the issues * The date when modifications occurred * Which user has made the changes This…

Hi @Pavithra Duraisamy You can try setting automation rules as was suggested before. Automation Rule Library may be useful to look through. If you want to get the date and time when every issue entered each of the statuses for the first time, check out Time in Status for Jira Cloud app. With this app developed by my team,…

Hi @Oiran Leite Consider also other solutions from the Atlassian marketplace which might be useful if you're looking for time to resolution: Time in Status for Jira Cloud automatically shows the time each issue spends in each status. Time Between Statuses for Jira Cloud generates reports of the transition time from one…

Hi @Felipe Rodrigo P. P. de Lima Have you tried "Time to resolution" report? You can read more here: How does Service Management "Time to resolution" report works Also, there is a built-in Average Time in Status gadget which you may try.

Hi @Everett Cavazos Check out the article below. I believe it will be helpful to get the time reports for employees. How to manage your team without time tracking tools? If you want to get information on how many people have been assigned to a particular task and how long they have been working on it, Time in Status for…

Hi @Bret Justus Seems like you need to calculate the cycle time (time from the beginning to the end of a certain action). Here is an article that will be useful in this case: 3 tools to analyze Cycle and Lead Time in the Jira Check out Time in Status for Jira Cloud developed by my team. You can generate time in status…

Hi @MIS Agent 1 You can see back the history of tickets using Marketplace add-ons. My team has developed Issue History specially for this purpose. You'll get a ticket history report of all changes that have been made. Plug-in allows: - Get the changes log ordered by the date. - Use filters to select issues list. - Set…