Yuliia_Borivets_[SaaSJet] Atlassian Partner

@Pramodh M Thanks! Glad to hear that. Hope it will be helpful for everyone.

Hi @Tal Sherf You can try REST API or other solutions described in this article: How to export issue history from Jira? With the Issue History app developed by my team, you can see a general picture if the original estimate was updated.

Thanks for the clarification. In this case, option 1 might be helpful. 

Hi @Yatish Madhav 1. Jira audit log tracks activities regarding system or configuration changes. You can check out the following materials: Audit activities in Jira applications Audit log events in Jira 2. For issue priority changes, you can try the Issue History plugin. My team has developed it as a journal for every past…

Hi @Sidhant Sharma You can also check out the following article. It describes how to download status change history using REST API or plugins. How to export issue history from Jira?

Здравствуйте, @Анна 1. Для каждой задачи можно посмотреть историю, включая изменения спринтов. Для этого нужно выбрать опцию история в Activity section. 2. Если вас интересует более широкий формат (для списка задач), можно попробовать плагин как Issue History. Моя команда разработала его как журнал для всех изменений,…

Hi @Veena Chenna Maybe this article will be helpful for you: How to export issue history from Jira?

Hi @Kiran Pamuru 1. To get the history of system changes like logins or issues created, you can check the audit log. It's said that to view it you need to have the Administer Jira global permission. You can read more here: * Audit log events in Jira * Audit activities in Jira applications 2. To get the issue change history…

Hi @Finn Faiz You're not the only person who accidentally deleted the issue. It happens sometimes. The only alternative I can suggest is using solutions from the Marketplace if you're comfortable with it. My team has developed the Keep deleted issues option within the Issue History app. It will help for similar cases in…

Hi @Timothy A. Naisbett assignee was currentUser() Should work for you without inputting your name. Try to set it into an advanced search (JQL) issue navigator. But not sure how it works for reassigned issues. Another solution you can try to search for past activities is the Issue History add-on. It's developed by my team…

Hi @Gunawan Kosasih You can check this article if you're looking for individual/assignee cycle time: 3 tools to analyze Cycle and Lead Time in the Jira

Hi @johnnav Another solution, you can check if you're comfortable with Marketplace plugins, is Issue History. My team has created it to get a list of every update made to the tasks. You can filter by dates and add any issue field as a column. Here is an example: Let me know if it helps.

Hi @b_hassan21 The velocity report is the first thing that came to mind if you're looking for sprint predictability report. Another one, that might be even more relevant in your case, is the Burnup report. Here you can choose any sprint and compare issues committed vs issues completed. If you're looking for more historical…

Hi @Katherine Stevens To find out the date when some ticket was assigned or reassigned, try to open History in the Activity section. If you'd like to see a general list of updated tickets, you can try the Issue History add-on. My team developed it as a journal for every past activity. You can filter by dates, projects,…

Welcome to Jira and wishing you to find the best solution for you.

Hi @cafecorridor I'd like to suggest some solutions. 1. As was already mentioned, you can look in the Activity section for the history of status updates. 2. If you'd like to see a general list of updated issues, you can check out the Issue History add-on. My team has developed it to get a full changelog for the selected…

Hi @Michael.Doros You can find a built-in option for ticket history in the Activity section while opening each ticket you're interested in. If you'd like to get a history for a list of tickets for some project or assignee, you can check solutions from the Marketplace. My team has developed the Issue History plugin that…

Hi Yevhen, You can try to reinstall it. Or contact our support team, they will help you figure out what the problem is. Let me know if you need some more assistance.

Hi @Jason Liu There is no way to recover or store deleted issues in Jira. You can look for some plugins in the Marketplace. My team has developed the Issue History add-on for the Cloud version, I believe you can find something for Server too.

@yevhen kokhan I'd like to suggest the Issue History add-on if you're comfortable with solutions from the Marketplace. Here you can monitor the full issue changelog in one place. To find issue type changes, you'll need to add issue type to the columns. Also, you can choose any date range you need. The add-on is developed…

Hello @kotha Eswar rao To contact support, please enter the plugin and press the red arrow. You can leave your message there.

Hello @kotha Eswar rao Yes, you can see external comments for the past 3 days. Please write to our support team to get a step-by-step guide. Let me know if you need any more help.

Hi @kotha Eswar rao You can read here: https://confluence.atlassian.com/upm/uninstalling-apps-273875709.html

@kotha Eswar rao Thank you for trying Issue History. After the trial period is completed it will be renewed for paid version as the plugin is installed. So, you can continue using it if you find it helpful. Did it help to solve your case? Is there something you'd like to add? I'd be grateful if you let me know.

Hello @kotha Eswar rao You can look for the price and calculate it for your team here: https://marketplace.atlassian.com/apps/1220385/issue-history?hosting=cloud&tab=pricing Regards Yuliia

Hi @TP If you're comfortable with using solutions from the Marketplace, there is one I'd like to suggest from my team. Consider Issue History add-on. It shows all the updates made to the selected issue list. So you will see issues, their assignees, sprints and any other column. You can filter by project, sprint, assignee,…

Hi @Rick You can also try Business Process Manager developed by my team. Here is a custom form builder where you can set up a form with all fields you need. After the process starts, the system creates a task with the form needed to submit. IT shows the shape of the frame in the middle of the problem, so it doesn't affect…

Hi @Tevegi Thiruccheluam Is the approval step still actual for you? We've just released this function in the Business Process Manager add-on. Using it, you can add individual users or groups of users to approve requests in sequential order. Also, you can select the issue status that will be after all chosen Approvals have…

Hi @Sangeetha Here are the articles about team productivity you may check out (velocity, sprint burndown and others included) Jira reports for managers: how to measure teamwork productivity and quality Story points vs. time spent in Jira: how to estimate remote teams Hope you find this info helpful.

Hi @Christine Corona There is a way to find changed descriptions without JQL, if you're comfortable with Marketplace solutions. I'd like to propose an Issue History add-on developed by my team. Here you can see all changes to the required issue list. Date range filtering is available. If the description was added it will…