Mayur Jadhav_30osel Community Champion

@Marcel Vellage what do you mean by local AD.

@bhushan Oh I thought you are requesting for at the time of submit service request. Atlassian has feature request on this. You may please vote and add your self as watcher you will get notification for update. https://jira.atlassian.com/browse/JSDCLOUD-4328 You may please also have a look this Display Custom Fields on…

Hi @bhushan , Welcome to the Atlassian Community!! Please create the Custom field in Jira if field is not available, You may please have a look how to do it - https://support.atlassian.com/jira-cloud-administration/docs/create-a-custom-field/ then associate custom field in screen which used by issue type such as Create,…

Hi @Marcel Vellage , Welcome to the Atlassian Community!! When you integrate Atlassian Access with Azure AD and provisioned the Accounts it will get automatically changed. If you configures authentication policy and enables SSO then it will redirect you and users to authenticated through Azure AD. Note: In order to perform…

Hi @Maulik patel , Welcome to the Atlassian Community!!

Hello @Venz , Welcome to the Atlassian Community!! As Jira Service Management and Jira Software both different product, licensing is separate for both products. For example you can have Jira Software -100 license/seats and for JSM - 50 license/seats, its up to your organisation need. Note: In Jira Service management Agents…

I am a place where knowledge flows, A river of information that constantly grows. Where documents meet in a collaborative dance, And teams gather to enhance their chance. What am I ? Confluence 

Congratulations Everyone for their Contribution !!

@Raymond Toh , Welcome to the Atlassian Community and Agile Group.

We have Integrated Jira to Slack to get the each notification of new ticket created, updated etc. We have also subscribed to Atlassian Status page to one of our slack channel to get notification of any incident reported on Atlassian products and It notifies with each updates so we don't have to go each to status page to…

Hi @mummareddy supriya , Welcome to the Atlassian Community!! I am not sure if you will be able to copy the gadgets/charts but you can copy the entire dashboard. But if you are looking for to have same gadget data/chart to show in your another dashboard then you need go to that dashboard and edit it. Add gadget/chart you…

Thank you @Andy Gladstone for you kind words. You are inspiration for all of us.

Amazing and really appreciate what Atlassian does. Great Initiative towards green revolution.

Hi @Roberta Garavaglia , Welcome to the Atlassian Community!! Yes you can give the same Admin permission, For example, If you have Site-Admin access you can add user to site admin group and also provide product access. Below is the difference between Site Admin and Product Admin. Site Admin: * Access the…

Hi @Jane , Welcome to the Atlassian Community!! As @Sayed Bares [ServiceRocket] mentioned it could be due to workflow configurations. Atlassian has KB article to how to resolve it -…

@Matthew Day are you still experiencing any issue ? 

Hellon @Jason Waller @Matthew Day , There is a active incident. A good starting point may be to navigate to Atlassian's status page, where you can subscribe to be informed of progress. Regards, Mayur

Hello @Mark Zatsarny , Welcome to the Atlassian Community!! First stop you Jira instance. Open the setenv.sh file and add JVM_SUPPORT_RECOMMENDED_ARGS="-Datlassian.recovery.password=<your-password>" then save that file and remove the plugin cache. Restart the service. Login with username - recovery_admin Password - Set in…

Hello @sohail.rizki , Welcome to the Atlassian Community!!

Hi @Wagner Silva [C] , Welcome to the Atlassian Community!! Well you can leverage the cascading field with two layer basically. * Go to Settings () > Issues. * From the navigation on the left, select Custom fields. * Select Create custom field in the top-right corner. * Choose Select List (cascading), and then select Next.…

Hello @IbrahimVali Mohammed , Welcome to the Atlassian Community!! If your considering Jira service Management then ACP-420 Managing Jira Service Projects for Cloud Certification. There are many Atlassian certification available which focuses on Jira Software, JSM, Organization level and Confluence (Badges) etc For more…

As I mentioned if they want to add internal comment then yes they would need license, but they have added as participant then they will be able to add comment from portal not from agent view.

Hi @Jared Fusedale , I hope you are doing well. Make sure that user who is trying to search for user in collaborators should have "browse user and group permission". Follow below steps: * Go to Settings > System. * On the left side menu, click Global permissions. * Scroll to the bottom of the permissions page. *…

Thank you @Joanna Thurmann !!

Hello @Shraddha Misri Welcome to this group and Atlassian Community.

Yes, I would recommend to go though the Exam topics and practice each topic in detail.

Hi @Konstantin Marchuk , Welcome to the Atlassian Community, You need to be an Organization Admin in order to delete instance. Follow below steps. * Go to the Site URL of the Jira instance you want to delete * Go to Jira Settings > Billing * Select Manage Subscriptions from the left-hand menu * On the relevant product box,…

Hi @Vickey Palzor Lepcha, No, he won't be able to edit workflow. He need to have the Jira Administration global permission. Regards, Mayur