Mayur Jadhav_30osel Community Champion

Hi @giuseppe bambino From my personal point of view I think generel ticket is best solution for your problem. Thanks, Mayur

Yes @Alex Koxaras -Relational- You are correct

Hi @Mayank Shekhar Welcome to the Atlassian Community!!! First User need to have JSM Application Access and then go to the Project settings, then Users and Role(Datacenter/Server) or People (Jira Cloud) then Add user to the Agent Project Role. Thanks, Mayur

Thank you @Tamanna Godara 

May be due to weekend they are not available, please wait for tomorrow.

Hi @Dana Ariya Bon Lua Please raise the ticket to Atlassian Support Thanks, Mayur

Hi @Rahul Bhansali What is Jira? Jira is Atlassian’s proprietary and the most popular enterprise-grade issue tracking tool that allows users to track bugs, resolve issues, and manage project functions. It is a fully customizable platform that helps teams of all sizes manage their work. Jira was originally a bug and issue…

Hi @hariprasad.k2

Hi @hariprasad.k2 Welcome to the Atlassian Community!! Is this affecting Server or Cloud? If a cloud, then It seems to only affect the New Experience. Those who can disable it say they aren't experiencing it. It's happening across all browsers. So please go the profile section and disable new experience. Thanks, Mayur

Hi @TARIQ PATHAN As per the information given by you, I can understand that you are using confluence server, for your kind information the all the server license will expires on Feb 2022. May be due certain vulnerability happen for few version of confluence. Atlassian is recommending to upgrade to fix version. Please…

Hi @rsam Welcome to the Atlassian Community!! Please check all the compatibility like weather MySQL 5.7.25 is supported for Jira 8.13.0 version and please also check all the Add-ons compatibility as well. Thanks, Mayur

Thank you so much @Community Manager !! Super Excited for this.

Hi @Jeret Shuck I don't know the other solutions. But if you have script runner then you can check log for Insight also in GUI. Press clt F search Built in script in that serch for server log in that you will find an option called Insight error logs. Thanks, Mayur

Hi @yahyalababidi1 Welcome to the Atlassian Community!!! I am not sure why this happening, may be the recent vulnerability. Please go through this document which version of confluence is you have and upgrade to fix version. Because one of are confluence instance also went through the same problem, kind of DDOS Attack.…

Hi @yaseen As Trudy suggested, please find the url to get support from Atlassian by raising a ticket Atlassian Support Thanks, Mayur

Hi @Camilla Bækkelund Welcome to the Atlassian Community!! Yes you can create custom issue type as per your requirement. Like as a Feature. For this You need to have Jira Administration Permission, just follow the path which john has suggested you to create custom issue. Thanks, Mayur 

Okay

Hi @[deleted] For deleting a customer from the JSM project, you need to have Jira Admin or Project Admin Permission. If you have simply go to the JSM project from which you want to remove the Customer. On the left side of the screen, you will have one panel just scroll down and search for Customers, and click on it and…

Hi @yokesh kumar R Welcome to the Atlassian Community!!! As Alex suggest you, there is no email for Atlassian Support. You need to raise a ticket and mention your concern. Thanks, Mayur

Hi @Steven See as you mentioned Archive is a very important feature of Jira right, then why the Atlassian will give in the free or standard plan.

Hi @thunchanok Suphapha Welcome to the Atlassian Community!!! Sorry @thunchanok Suphapha, if the project is deleted from the trash and you do not have a backup, I think it is fully lost of the project. But you can check with Atlassian support if there is any chance to restore from their backups. But I think their backups…

Hi @siva I am not sure that Jira have this feature. But you can try easy BI. There is the standard measure of “Transitions to Assignee” that can be used for this case. The number of changes during the In Progress status is the following formula of the custom measure: ([Measures].[Transitions to assignee], [Transition…

you would be interested in a ready made solution, You may want to try out the plugin, Agile Tools : Epic Tree & Time in Status It provides 3 major functionalities in one add-on More than 7 types of Time in Status Reports Time in Status Time with Assignee Time in Status with Assignee Time with Assignee per Status…

Hi @caof You have Gadgets with give you a little insight on that information. In your dashboard you can add the following gadgets:

Hi @Ricardo Serrudo Welcome to the Atlassian Community!! Use Issue level security

If still not works please go through this link https://confluence.atlassian.com/jirakb/workflow-transition-button-missing-from-the-issue-view-page-in-jira-server-800304645.html

Hi @qusai.bonie The "Transition Issues" permission is not granted to the user. This permission allows a user to transition (change) the status of an issue. Follow the steps below to configure the users groups or project roles that will have this "Transition Issues" permission. Go to the Project Administration page for the…

Hi @Piotr Flisikowski You can see it in the history tab of the detail issue view. Here is how you can find the history tab: https://confluence.atlassian.com/jira064/viewing-an-issue-s-change-history-720416460.html And you need to restrict the schedule issue permission.

Hi @Piotr Flisikowski This plugin can help you extract the historical assignee changes report. https://marketplace.atlassian.com/apps/1211499/issue-history-collector?hosting=cloud&tab=overview

Hi @Rim CHATTI As per my knowledge, Jira DC: The default (per file) is 10485760 bytes (10 MB). The maximum attachment size (per file) is 2147483647 bytes (2 GB). Jira Cloud: The default (per file) is 1 GB. The maximum attachment size (per file) is 2 GB.