Mayur Jadhav_30osel Community Champion

Hi @铭欣 佟 Welcome to the Atlassian Community!! I want confirm that you are asking for confluence but which Deployment type either for Confluence cloud or Confluence DC/Server ? Thanks, Mayur

Hi @Tomasz Pawlik Welcome to the Atlassian Community!!! These keys are system generated, I do not know of any way to change them, if you are in the Cloud. If you are on server you may be able to update the key with a script. Thanks, Mayur

Hi @Maayan Giladi Welcome to the Atlassian Community!!! once you have configured the request types showing in your customer portal, you can't change the issue type mapped. Unfortunatelly, you have to create another to replace this. Thanks, Mayur

Hi @meshack musembi What is Jira and why it is used for? Jira Software is part of a family of products designed to help teams of all types manage work. Originally, Jira was designed as a bug and issue tracker. But today, Jira has evolved into a powerful work management tool for all kinds of use cases, from requirements and…

Hi @Pathan Zubair Khan It seems it is needed for the Sprint to close properly before opening the new Sprint in order to have access to the Velocity Chart. Thanks, Mayur

Hi @Jimmy Trivedi You simply have to go to your backlog en clic on Epics on the left side. You will have a list of your Epics. By clicking on the triangle (or three red dots), you will be able to change the Epic color. Hope it works for you, if not please put screenshots here. Thanks, Mayur

Hi @jdigiova Welcome to the Atlassian Community!!! What is Jira and why it is used for? Jira Software is part of a family of products designed to help teams of all types manage work. Originally, Jira was designed as a bug and issue tracker. But today, Jira has evolved into a powerful work management tool for all kinds of…

Hi @Aravind Gopalakrishnan Access global permissions Choose > System. Click Global Permissions. Browse users and groups: View and select users or groups from the user picker, and share issues. Users with this permission can see the names of all users and groups on your site. They can share issues and @mention people on…

Hi @Chris Green Welcome to the Atlassian Community!!! When we revoke access of a user it's like we just "freeze" their account on the site. Even though they will still be part of the groups that give access to a product, like jira-software-users, for example, they won't count as a license. When we grant the access back,…

Hi @Daniel Rytt Please go through this Atlassian article on configuration Jira Notification. https://support.atlassian.com/jira-cloud-administration/docs/configure-email-notifications/ And for managing notification scheme like who want to receive a notification when issue created etc.…

Hi @John Pinna Welcome to the Atlassian Community!!! There is no such email id of Atlassian support to contact. But you can raise a ticket to Atlassian Support. And please explain your problem to them. Thanks, Mayur

Hi @Claudio Motta You will be able to do using REST APIs. The Organizations API is available to list all the managed accounts in your Organization. You can use this to enumerate the unique Atlassian account ID for each users. The User management API is available to edit individual users. Use Update a user profile end point…

Hi @Cindy Tan That's you need to add epic link field to issue create/view/edit screen. Here is the link which can help you to understand https://support.atlassian.com/jira-software-cloud/docs/configure-field-layout-in-the-issue-view/

Hi @Cindy Tan Welcome to the Atlassian Community!!! I assume you mean that you can't add an Epic Link field on new tickets? If this is the case, you need to: * Have admin access to the project and/or system * Add the Epic Link field to the create screen of the issue type in question in your project More info here:…

Yes @Ayush Agarwal You are correct!

Hi @Ayush Agarwal Please ask them to submit the previous time sheet. Please select reviewer as a Manager. Once the time sheet submitted and approved by reviewer then you can't change log even edit the previous sheets.

Hi @Supporto PLAB Welcome to the Atlassian Community!!! Yes it is possible to install plugin in confluence. Here is the detail guide of how to install plugin for cloud and Datacenter deployment type. https://confluence.atlassian.com/upm/installing-marketplace-apps-273875715.html

Hi @Chris I don't think it is possible in Jira by default. Please have a look to this feature ticket: https://jira.atlassian.com/browse/JSDSERVER-2488 But if you want that it can be done through marketplace plugin: I found a plugin for this and it's free.…

Hi @Ayush Agarwal Welcome to the Atlassian Community!! If you want it to be taken as a suggestion I suggest (ha!) raising it as a support ticket with Atlassian or creating it at https://jira.atlassian.com/projects/ If you're looking for an alternative method of working perhaps I can suggest an app? We've had good…

Hi @robertcruz I would suggest you to configure resolution either using postfunction or Transition Screen. Here is the link which can help you understand the configuration of resolution. https://confluence.atlassian.com/jirakb/jira-issues-need-a-resolution-826873869.html

Hi @Ashish Bijlwan Atlassian has already written an complete Knowledge Base article to deal with the problem of unused or poorly used custom fields. Managing custom fields in JIRA effectively https://confluence.atlassian.com/enterprise/managing-custom-fields-in-jira-effectively-945523781.html

Sorry I thought it's for Jira

Hi @Nagaraju Reddy Please try this jql : parent = AC-15 OR key in linkedIssues("AC-15") Just replace AC--5949 With your parent issue key. It will show all the task or story which are linked to parent issue. Note: if the jql shows the same error as a above then probably you don't have permission to view these issues that…

This solution will work because currently we are using that in our organization.

If the answer is helpful please hit the accept button ✅

Hi @Rian Nugraha Ideally Customer portal have issue number or referance number for that you need configure colum in customer portal. Please go through this document which will help you to understand the configuration of column in customer portal.…

First You need to have channel on Teams and follow these steps to configure; Jira to MS Teams using Webhooks: Instruction: Navigate to Microsoft Teams, Choose the teams section, choose More options (...) next to the channel name, then choose Connectors. Scroll through the list of Connectors to Jira Server, and choose Add…

Then it can be possible to configure.

Hi @kanaka prasad ponnuru Before the getting into the solution, I want to know which communication channel your organization using like, MSTeams.

Hi @Eya BEN OTHMEN * Please put that backup file into E: \atlassian\Application Data\JIRA\Import * As I can see from your submitted Screenshot the path is different