Mayur Jadhav_30osel Community Champion

Hi @Jubin M Jacob For this you need to have Jira Admin Global Permission. 1. Click on Setting cog button and search for Application and click. 2. After clicking on Application new window will open and where you can see Version and license. 3. look for License type where you will have something Evaluation/Commercial (…

Hi @Benjamin Peikes Jira handles all issues without a set resolution as open and with a resolution set as resolved. There are many things that rely on this, for example the my open issues filter/gadget. For this it doesn't matter, if the status is done or something else. So you should make sure, that the resolution is set…

I don't think this possible from your end. Because this is kind of filter which you applied in you create issue screen. But it depends on another user how they have selected for them.

Hi @Manon Ledda Firstly you need Jira Admin global permission to this. 1. Click on Jira setting cog and pop will come and click on issues.. 2. Search for custom field option. 3. Search for Custom field in my example Budget I want to associate to all the project or screens. 4. Click on Custom field (Budget) setting cog and…

Hi @Cindra Millar I just wanted to know that your Jira Deployment either it's on DC/Server ot its on Cloud. Based on that the configurations are different.

Hi @Prem Kishan Welcome to the Atlassian Community!!! I would suggest you to check filters applied in Board settings. Here is the documentation for diagnosis the such problem. Regards, Mayur

Hi @Vinod Rathod I don't think so link issue option is available on Customer portal at All. This option is available in Agent view of the issue or Request. Regards, Mayur

Hi @Marc-André Lanciault As a Jack said Epic link field not supported in Team Managed Project. And Every Team Managed Project have their own set of Custom field. Shared Configuration option is not available in Team Managed Project. Cheers, Mayur

Hi @Karim Fatih Welcome to the Atlassian Community!!! Yes it is possible in Jira When someone email send an email automatically ticket will be created. Here is the complete guide of how to setup create issue when someone send email.…

Thank you @Monique vdB 

Hi @Raghavarapu Welcome to the Atlassian Community!!! When we talked about difference between Cloud/Server/DC mainly core differences are: Cloud: Atlassian Cloud allows you to run Jira, Confluence, Bitbucket, and other software while Atlassian hosts and runs your Jira deployment. In addition to the standard benefits that…

Hi @Franz Lorenz Salas Welcome to the Atlassian Community!!! I don't think so this is available in Team managed project in Jira Cloud. Few users have already raised feature request to Atlassian on the same, you can vote and watched this feature request. Here is the link for this:…

Hi @Rafayel In this case I would suggest you to raise a ticket to Atlassian Support. They might help on this. Regards, Mayur

Hi @lisa 1.First go the Project on which you want reorder the fields. 2. Click on Project Settings of that project. 3. Search and Click on Issue Layout. 4. After clicking issue layout one screen will open and then click on which issuetype screen (edit layout) you want to reorder the fields. 5. Next and Final screen will…

Hi @lisa No this not the issue layout. Please navigate to Project settings >> Issue Layout >> order your fields and save it .

Hi @lisa As per the field order configured in Create screen the same oder you need to configured for View screen and edit screen for the issue type. you can re-order your fields , Project settings >> Issue Layout >> order your fields and save it . This will work only edit and view screen in jira. Regards, Mayur

Hi @Gowrisankar Y Welcome to the Atlassian Community!!! Even if you are admin of Project or Board but if you don't have Manage Sprint Permission you will not allowed to Start/ Stop Sprints. Here is the link for Atlassian Documents for Jira Project permissions…

Hi @xeroxxx . I request to raise a ticket to Atlassian Support in such cases. Regards, Mayur

Hi @Daniele Simeone Welcome to the Atlassian Community!!! I guess you are using insight plugin with evaluation license that's why it is disabled. Cheers, Mayur

Hi @Lorie Michelle Young Welcome to the Atlassian Community!! Glad to know that !!! And All the best for upcoming badges.!! Cheers, Mayur

Hi @RJ Welcome to the Atlassian Community!!! Changing a board's administrators A board's administrator is the only person who can change the configuration of a board along with Jira administrator users. By default, the administrator of a board includes the person who created it. If you are a board administrator or a Jira…

Hi @Adam Taylor Yes you can achieve this by using Webhook also. Jira to MS Teams using Webhooks: Instruction: 1. Navigate to Microsoft Teams, Choose the teams section, choose More options (...) next to the channel name, then choose Connectors. 2. Scroll through the list of Connectors to Jira Server, and choose Add 3.…

Hi @Usman Yusuf Gigane Welcome to the Atlassian Community!!! @Nic Brough -Adaptavist- may be he meant to say Platform. The benefit of this platform is here people come shared their problem related Atlassian Product and people can share their knowledge and provide suggestions, etc. Cheers, Mayur

Hi @hisham Osman Welcome to the community, you can achieve the required functionality by using a third party plugin, famous one's are * JQL Search Extensions for Jira & reports * Script Runner below is the example of JQL Search Extensions for Jira & reports find all epics with status=done where child's status is not equal…

Hi @Aran Riar Welcome to the Atlassian Community!!! If you want to move issue in the Sprint you need edit issue permission and schedule permission as you need them to move issue into a sprint. Before pasting the link just wanted to know that you are using Jira Cloud or DC?? Here is the link for complete project permission…

Hi @Siddharth Kumar I am not sure but may be you are lacking the browse users and Groups global permissions. Regards, Mayur

Hi @Vaibhav Dingreja Yes you can upgrade from 8.5.8 to 8.13 but just before upgrading please check all the add-on compatibility and database compatibility. Here is the link for Supported platform for Jira 8.13 https://confluence.atlassian.com/adminjiraserver0813/supported-platforms-1027137429.html Regards, Mayur

Can you please provide screen shot of issue type

Hi @anurag pandey As you have already mentioned above that you are using team managed project so it will not take any issue type scheme. Because ideally team managed project doesn't support shared configuration. 

Hi @anurag pandey Welcome to the Atlassian Community!!! I guess you haven't enable the sub- task in Jira. How to enable or disable sub-task issue types Sub-tasks are enabled by default. Note that you can't disable sub-tasks if one or more sub-tasks have already been created in one of your Jira applications. You can convert…