Mayur Jadhav_30osel Community Champion

Hi @HIRO , Welcome to the Atlassian Community!!! Generally, the Full name needs to be mapped to the Given Name and Family name in the okta configuration so it will automatically consider this as the full name in Jira. Atlassian has a very detailed document on how we can integrate Okta with Atlassian Access and also…

Hi @Cony Sanz , Welcome to the Atlassian Community!! Exactly, SLA option/feature is only available for Jira Service Management, not for the Jira Software out of the box. However you can use the third party plugin to achieve the functionality. There are many add-ons available I have listed few of them below. * Time to SLA *…

Hi @sthakore You will have to use JQL to make the custom report.

Great @Season Hughes , I am glad that your issue is resolved.

Hi @Season Hughes Welcome to the Atlassian community, * I think condition is applied to the transition from in dev to In QA. * For example only member of Developer will only transition the issue from In Dev to In QA. * Could you please click on In QA transition(Arrow) and check if any condition is applied to the transition…

Hi @RKumbhare Welcome to the Atlassian Community!!! You will have to contact you Confluence Administrator and asked them to provide the Space admin to you. Regards, Mayur 

Hi @sthakore , The above steps are for company manage projects.

Hi @sthakore Welcome to the Atlassian Community!!! Please fol * Select Reports.> New report from the left-hand sidebar of your project. * Give your report a title. * Select the Add series option. What is the definition of a report series? * From the Series drop-down menu, choose the required series. * Give the series a…

Hi @Jvr SSK Hope you are doing well!! Yes that is true customer does not cost any type of license but agent does. Yes, recently Atlassian has added feature JSM project has it's built in Knowledge base. Agent's can create articles in KB. To read the article customer does not required any license, they can access the article…

Hi @Jakob Nikolaschin , Welcome to the Atlassian Community!!! Instead of using script runner the out of the box you can achieve it through either post function or Automation rule. Atlassian has created details documentation on how to assign issue automatically when issue is transitioned with both the methods. * How to…

Hi @Mohamad Denno , Hope you are doing good!! The feature is not available in the confluence server as of now. But If you wish to archive selected pages within a space, you can do so through page restrictions. Atlassian has created in details document, please go through it and implement the same. Page Restrictions Thanks,…

Welcome @Allison McIlmoyl 

Hi @Eitan Yomtovian , It would be great if you provide Screenshot of both permission schemas. Ideally this should not prevent you to start and stop the sprint if you have required permission.

Hi @Sugandha Tripathi , You would need to have access to the backend. Use recovery mode to restore access: * You need to access the backend and the Installation directory. * shut down the Jira. * in bin directory edit the setenv.sh(Linux) or setenv.bat(in case of installed on Windows) * add this parameter in the file:…

Hi @Eitan Yomtovian , Welcome to the Atlassian Community!!! To start and close the Sprint you would need Manage Sprint Permission. But you have checked that the user has the required Permission. @Deepanshu Natani has written very good article which covers all the points to trouble the problem. Why can’t I close or start a…

Hi @Sugandha Tripathi , Welcome to the Atlassian Community!!! I can see you have selected the Deployment type is Cloud. Steps to recover the password is: * You need to search your cloud URL. * Then login screen will come and you need to click on the Can't log in. * 4. Then enter your email address to recover the password.…

Hi @Indhumathi V , Welcome to the Atlassian Community!! To enable the edit of the Access to Jira default dashboard, you need to contact Jira Admin or you need Jira Admin Global Permission. But if it's custom created Dashboard, you need to contact the Dashboard owner to provide you the access. As Community Members, we don't…

Hi @Stefannie Tan , There is no way to find out the storage used by each individual project out of the box in Jira. But you can Identify overall storage used by your site. Atlassian has wonderful document on it. * Track storage and move data across products Note: To access the settings you need to have Organization Admin…

Hi @Rebecca Hylek Welcome to the Atlassian Community!!! There is no way to export the custom fields, statuses, etc out of the box. They are two ways to do it either by Manually- Ideally too much time consuming or the second way to do it by using third party add-on which is available in the Atlassian Marketplace and the…

Hi @Petra Entius , Welcome to the Atlassian Community!!! Migration of projects is possible, You can use either the site Import method or Jira Cloud Migration Assistant(JCMA). If your target instance doesn't have any data, I mean it's completely empty then you can use site import method. But if your target instance is not…

@supriya deshmukh Glad to hear that your is resolved.

Thanks @Darryl Lee 

Thanks @Benjamin 

Thanks @John Funk 

Thanks @Srinatha Tondihal 

Hi Everyone!! I am here to learn about JWM

Hi Everyone!!! * When did you first time find out about Jira? First time I heard about Jira in 2019, when I was in collage, and around 2020 during pandemic I started learning the Jira Administration part. I enjoyed Automation Part in Jira Cloud, it makes things very easy.

Hi Community!! I have been using JSM more than year now. We are using it for Customer support, HR Operations, IT Support, Referral portal and many more. I think JSM is one of the best product of Atlassian.

I usually follow the regular template like, 1. The reason of OOO, 2. Date or Duration of OOO. 3. And My Manager's email or Support portal URL.

Could you please scroll down and check i think you're checking on the active sprint.