Mayur Jadhav_30osel Community Champion

Hi @Marvin Aguilar Welcome to the Atlassian Community!!! * If you have invited the user for the first time and the user doesn't have Atlassian local account then it will ask to sign up. * You have invited the user and user has already Atlassian account then he need enter the password or he can reset the password. * Just…

Hi @Will Pohoretsky , Could you please share a screenshot of error which you are getting and also screenshot of permission scheme mainy on Assignable permission.

Hi @Will Pohoretsky , Welcome to the Atlassian Community!!! Could you please share some information? * Are you able to assign a ticket to another user?? * Do you have assigned issue permission ?? * The user which you are trying to assign an issue does he have assignable issue permission ?? * It would be helpful if you…

Hi @Kiril Popovski , Welcome to the Atlassian Community!! You can learn and know about the Jira by accessing Atlassian University, you will get plenty of free courses which will help learn and know about the Jira features. You can also access the Atlassian Product Documentation for Cloud and data center hosting types. Hope…

@jeevan Please hit the accept button if the solution was helpful so that it will help others too.

Thanks @Andrea for correcting me, I forgot to mention JSM.

@Krishnamoorthy S If you are on premium then no need to purchase the Insight as it is free for premium and no need purchase the automations as it is included in Jira Software Cloud Deployment. 

Hi @tianchi , Hope you are doing well!! Please follow this path. * Click on Setting Cog> Manage Apps > Find New Apps * Once you click on Find New Apps then a new page will open with a Search bar Please give the name JMWE and search. * And Click Free trial/Install * Your JMWE app will be installed with the Free trial. Note:…

@jeevan * You need to open the custom field from Setting Cog >Issues>Custom field. * Search for the field and at the right side click on 3dot and click on context and default value. 3. You need to click on the Edit default value in order to set default value and Click on add new context in order to create new context.…

@jeevan Please hit the accept button if the information is helpful so that it will help others too.

Hi @jeevan Hope you are doing well!! Default Values: * So you have created one drop-down field for example Department and you have created options called HR, Finance, etc. You have made the default value for the Department field is HR. * So when you create a issue and at the time of creating an issue you didn't select any…

Hi @Krishnamoorthy S , Welcome to the Atlassian Community!! Insight is free for those who are going with JSM Premium Cloud. Atlassian has included a trigger for insight in Global Automations. FYI the screenshot. Hope this information is helpful. Regards, Mayur

@Hemal Jivani I am glad that above solution is worked for you.

@Alex for sever archiving an issue is not possible out of the box. You can follow the workaround given in the doc by Atlassian. Please accept the Answer if the information was helpful, so that it will help others too. Cheers, Mayur

@Alex Can you please tell me the which deployment of Jira Software are you using like Jira Data center, Cloud, Server etc.

Hi @Alex Hope you are doing well. * Go to Issues. * Find the issue you want to archive, open it, and select More > Archive. * The issue will be archived and instantly hidden from view. All of the subtasks for each issue will be archived. Note: Archiving an issue is only available in Jira Data Center and Jira Cloud Premium…

Great feature!

@Hemal Jivani I guess, still you can create the filter and select it, and the filter will be like project = X where is x is your project name and save the filter and follow the same above steps. FYI the screenshot.

@Daisy XU If the information is helpful, please hit accept button so that it will help others too.

You are using confluence server and it is managed by you, until you touched anything or remove anything your data will be there. 

@Daisy XU , I guess confluence server license is expired, You need to renew it in order to access the Support on technical side.

Not sure, You should be able to raise a ticket. Is your confluence is on trial ??

Hi @Sofia Maridaki , Just to see if your issue is resolved or not??

Could you please share an screenshot if you are unable to raise a ticket. It is very straight forward.

Hi @PrakashGS , Welcome to the Atlassian Community!!! Are you able to see the subscription details ?? if not then you're not listed as a technical or billing owner, so you won't be able to renew. Check with this Technical or billing contact person to renew the subscription. (my.atlassian.com) Hope this information is…

Hi @Daisy XU , Welcome to the Atlassian community!!! You can raise a support ticket with Atlassian Support. Let me know if any questions or queries. Cheers, Mayur

Hi @Hemal Jivani , Please follow the steps to configure the dashboard and required gadgets. * Create Dashboard, if you want to create or even you can add gadget in system dashboard. After clicking dashboard it will open one page where you need to give a name of dashboard, view and edit access to required groups, projects,…

Welcome @Brittany Wispell 

@羅鳳(CSI) if the information is helpful, please accept the answer so that it will help others too.

@Akshay Patki Best way to use Jira