Mayur Jadhav_30osel Community Champion

Hello @Fouad El-Gendy , Welcome to the Atlassian Community!! You need to be the Product Admin i.e Jira Admin to approve the request as per the below Atlassian official Document. https://support.atlassian.com/user-management/docs/give-users-admin-permissions/ Regards, Mayur

Hello @serap_ileri , I hope you are doing well!! From you screenshot i think you're facing an issue similar mentioned in below document due to miss SSL configuration. https://confluence.atlassian.com/jirakb/fix-gadget-titles-showing-as-__msg_gadget-in-jira-server-813697086.html Once you have proper setup gadget will start…

Hello @Jason Liu , Recently we had setup Jira, Confluence, Bitbucket Datacenter cluster on Alibaba Cloud. In which we had Ubuntu as Operating System and Apsara DB RDS. I think as long as Jira is compatible with Operating System and Database engine, you can still install the Atlassian tools. Note: It is always recommended…

Hello @Vineela AK Here is the detail answer. Component: * Jira issues are divided up into more manageable functional portions by Jira Components, which are divisions of a Jira project. Jira gains structure from components since they make it simple to partition a project into teams, modules, functionalities, and…

Happy Valentine 's day! 

Hello @[deleted] , I hope you are doing well and welcome to the Atlassian Community!! Could you please check if they have added as Customer in particular service desk project? Could you please share more information so that it will help us to solve the issue. Regards, Mayur

Hello @Jamshaid , I hope you are doing well. I hope you are following the correct steps. * Log in as a user with the JIRA System Administrators global permission. * Navigate to Administration > System > OAuth 2.0 * Click on Add new integration * At the "Service provider", select Microsoft * Click on Copy at the Redirect…

Hello @Vishnu Vardhan Chenna , I hope you are doing good!! By default, this functionality is not available out of the box . Regards, Mayur

Hello @Herbert Natterer , No, it is not possible, Your Add-on tier needs to be same as the Jira tier. Regards, Mayur

Can you please click on Setting cog and check if you can see the user management section.

Please raise a support ticket with Atlassian.

Hello @WEN WEN QU , You need to have Jira Administrators global permission, or you may please reach out to your Jira Admin.

Hello @Carlos Rodrigues , I hope you are doing good!! Could you please answer below question which help me understand the issue. * Could you please extract the zip file and check does it includes entities.xml and activeobject.xml. * I hope this zip file you are keeping in import folder in server. It would be great if you…

@Claudia Ehrentraut it should work properly 

Yes, this option will be globally used, but if you want you can remove also. Regards, Mayur Jadhav Please don't forget to hit the accept button.

Hello @Melissa Cross , I hope you are doing good!! Yes, it will be used as a standard across a project. You can add your custom resolution also if needed. But if you want certain resolution to be used on certain project only then you can use "workflow properties" to limit the list available to an issue type at any point in…

Hello @Ashima Bhatia , I hope you are doing well!! Yes, JCMA support the Jira hosted on AWS (DC) to Atlassian Cloud. Steps would be the same how we perform migration from Jira server to Atlassian Cloud. The JCMA supports migration of Jira Server and DC, it is really doesn't matter where you have hosted your Jira either on…

Hello @WEN WEN QU , Welcome to the Atlassian Community!! Ideally, after deactivating the user account, he will not consume the license and he will stop receiving update from that instance. Would you like to remove him from just a project or complete instance. If complete instance, then you can below instruction. * In the…

Hello @Pharzsco , Welcome to the Atlassian Community!! I hope you mean to Jira Work Management instead of Jira Software Managment Jira Software: Jira, a proprietary product of Atlassian, is the most well-liked enterprise-grade issue tracking application that enables users to manage project functions and track defects. It…

Hello @Luis Miguel Pérez Carballo , Welcome to the Atlassian Community!! Yes, Atlassian offer community license and discount for non-profit organization. to know more about you may please have a look at https://www.atlassian.com/licensing/purchase-licensing#trials and Atlassian Community License Request. Regards, Mayur…

Hello @Claudia Ehrentraut , Welcome to the Atlassian Community!! I hope i understood correctly, you want your space to be access by user without login. For that reason, you just not need to enable anonymous access to space but you need enable Site anonymous as well as per the below Atlassian documentation and you need to…

Yes, if you have same privileges as previous user then you can deactivate his account and even you can remove him from Group. Ideally deactivating the account is more than enough.

Hello @Minami Morino , Welcome to the Atlassian Community!! Please follow the below instructions. * Go to your site's Admin at admin.atlassian.com. If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the Admin for that site. * Select Groups from the left side of the page. *…

@Veronika Nejedlá I hope the provided information was helpful, please hit the accept button.

@Chris Boyes i hope the provided information was helpful. Please hit the accept button.

Hello @Alfredo Lagrosa I hope the provided information was helpful. Please hit the button and let me know if you any queries.

@Dominik Heim I hope the provided information is helpful. Please hit the accept button..

Hello @Arnav , I hope you are doing well!! Out of the box this functionality is not available and Atlassian has feature request for the same. You may please vote so that you will get notification for every update. * ID-6768 Atlassian has given work ground by using REST API-…

Hello @jamie_peppard , Welcome to the Atlassian Community!! As you have deactivated the Subscription it will ask you to reactivate, please click reactivate and check subscription model like if you are using Free, Standard, or Premium. If you are using free, then no issue or else you will have to change to free subscription…

Hello @diksha dwivedi , Welcome to the Atlassian Community!! Could you please share a screenshot it will help us to identify the issue and based on that we can troubleshoot. Regards, Mayur