Mayur Jadhav_30osel Community Champion

Hi @Dan Hranj , Thanks for the information. Can you please confirm if this email id is from Atlassian ? e.atlassian.com

No. if you wanted to add Comment (Customer Specific/Internal ) you will still need JSM license.

Hi @Mark Kearns , I hope you are doing well!! Are you on free Jira Service management plan. If yes it allows auto 3 free agents. And If you are on standard/premium Jira Service Management then your user limit may exceeded.

it is due to don't have resolution yet. As @Rudy Holtkamp mentioned use post function or automation rule to set the resolution. Or you can also add the screen and resolution field while transitioning an issue to the done status.

Hi @Rupa Sengupta , Welcome to the Atlassian Community!! You can try the following JQL and let me know the result. project = XYZ AND issuetype = Story AND resolved >= 2023-05-9 AND resolved <= 2023-05-23 Regards, Mayur

Hi @Tharindu Rajapaksha , Welcome to the Atlassian Community!! I would recommend you to grow through Atlassian official documentation and troubleshooting step- Unable to add or invite a Jira Service Management customer

Hello @Prasad_P_Ponty_QMG C , Welcome to the Atlassian Community!! Did you tried removing the browser cache or accessing the instance from incognito mode. Please try and let me know the result and also please do share the screenshot of error you're getting. Regards, Mayur

Hello @rbalamu2 , You can create new permission scheme and in Edit issue permission you just need to add reporter and associate this permission scheme to the project. If the existing project scheme is not shared with any project then you can also modify the existing scheme and make changes according. So only reporter of…

Hello @seelye.naomi , I hope you are doing well! There may be cache issue, can you please try incognito mode and check. If still the same then @Dan Breyen suggest please support ticket with Atlassian. Regards, Mayur

Hi @Rochelle Marie , Welcome to the Atlassian Community!! Can you please tell us what type of error message are you getting, can you please share screenshot of it. Regards, Mayur

Team, Just passed this exam and it covers everything that you do as organization Admin.

Hello @Big Agile , Yes, you can try in both ways you can rename the project key in Cloud or Server instead of deleting. Regards, Mayur

Hi @ADEEL AHMED , I hope you are doing well!! Well, I have experience on both tools but personally I like Jira as customisation is very easy while in Azure Devops it seem little complicated. I think they are specific templates that you need to follow or use but in Jira you can completely customise as per your requirement…

Please hit the accept button ✅ if the provided answer was informative.

I means you want to migrate attachments, comments with less effort then this one is the easy solution I can recommend.

Hello @Omono Ukpoma , Welcome to the Atlassian Community!! Are you talking about your confluence site ?? Could you please share more information or screenshot so that it will be easy for us to understand and provide you the right solutions. Regards, Mayur

Hello @Santa Baltmane , Welcome to the Atlassian Community !! Yes I have done TFS and Azure DevOps to Jira migration using third party plugin which brings Tickets, Comments, descriptions, images and custom fields data and even you can also bring the sprint data as well. Basically you need to Map the Projects, Fields, and…

Hello @Partha Sinha , Welcome to the Atlassian community!!

Hello @Diksha Ramteke , Welcome to this group !!

Hello @anson.wu , I hope you are doing well!! As migration is very tedious and complex task to do. I would recommend to reach out to Atlassian Solution partner and migration expert in your region. Here you can find out the all the Atlassian solution partner - Atlassian Partner Directory On technical Side- JCMA is free…

Hello @Jason Liu , I hope you are doing well!! This kind of behaviour appears when you need to perform the Jira full-lock reindexing. Note: It is always recommend to perform Jira full-lock reindexing on non-working hours. Regards, Mayur

Hello @devops_nippon-seiki_eu_com , Welcome to the Atlassian Community! I have experienced the same with my customer. Basically you need to reconfigure the LDAP connection. Follow the below steps: 1. Stop your Jira instance. 2. Login to the server, open the setenv.sh file (i.e available in Installation Directory) and…

Hello @k Harikrishna , Welcome to the Atlassian Community! Can you please share the error or screenshot of it. Regards, Mayur

Hello @pravenky1994 , Welcome to the Atlassian Community!! You can install the Datacenter version of Confluence as server is no longer available. Once your confluence is setup then you can generate the trial license I.e available for one month. As @Graham Twine you can follow the article. Regards, Mayur

as it is cloud I would suggest you to raise a support ticket with Atlassian and they will be able to help you.

Hello @入口湧登 , Welcome to the Atlassian Community!! what error you are getting and can you please share the screenshot of it. Regards, Mayur

Hi @Dawn Rodney Yes you can do that. Simply create the new workflow including the required statuses and transition you want. Associate workflow to the workflows scheme or you can create new one if you want. Associate Workflow scheme to the project. For more information you may please have a look at - Manage issue workflows…

Hello @Bineet Kumar Jha , Welcome to the Atlassian Community!! To complete a sprint: * If not already there, navigate to your company-managed project. * From your project’s sidebar, select Active sprints. * If necessary, select the sprint you want to complete from the sprint drop-down. Note that if you have multiple…

Hello @Justyna Gdowik _ Deviniti _ , Welcome to the Atlassian Community and Group !!

Hello @Rita Abiodun Welcome to the Atlassian Community. I hope you have great learning. Feel free to post your queries to community!