Mayur Jadhav_30osel Community Champion

Hi @Cubitec Welcome to the Atlassian Community!! There is no concept of Customer in Jira Software. Yes you will able to add user for specific project as a read only access but definitely it will count a license or user as a you need to grant them Jira software application access. Regards, Mayur

Hi @Doug Poirier Yes it is possible in Team Managed project to clear the done issues. Just go to you team managed project> Board> Done Column. Click on 3 dot on you done column. Choose clear done issue option. I have attached screenshot for your reference. Regards, Mayur

Hi @sugandha.mishra Welcome to the Atlassian Community!!!! If you are looking for Rally to Jira Migration help or any help with add on purchase, or anything related to Migration in the Jira the best place is to check for the Atlassian verified/trusted partners available in across the globe or your location/country/city.…

Hi @Mélanie Liguet Try the same property with instead of denied you can use false. check if it works.

Hi @Doug Poirier Please check on the Kanban board Configuration weather you have Board administrator permission or not. Navigate to Project> Kanban Board>General Search for Board Administrator and add your self to that. Regards, Mayur

Hi @Doug Poirier Welcome to the Atlassian Community!!! As per your discription, I understand that you want to delete done column, but this is not the best practice but o would suggest you the clearing done issues so it won't appear on board. Clear Done issues from your board If you work in a Kanban style, Done issues are…

Hi @Mélanie Liguet I don't think you can disable the comment field on transition screen because it's by default field. Regards, Mayur

I guess you got the trail version of that plugin, I am not sure but I guess it will come with less functionalities. but still let me confirm and I would request you go through the detail documentation of Project configurator.

Hi @John I have already provided answer for the similar question, would request you to check this too.!!! csv import: import to issue under epic Please let me knw in case of any queries or questions. Regards, Mayur

Hi @Victoria Mendaros if the provided answer was helpful, Please hit the accept button.

Yes You can use Project configurator but it's paid one,

No you need site admin access to perform the Migration.

Hi @pardha If you talk about complete backup then only one method is to take XML backup which contain all the projects/Data from the instance. If you want to migrate few selected projects to Jira Cloud then only JCMA is the best practice. Note: JCMA is used to migrate only Software Projects to Cloud.

Hi @pardha Welcome to the Atlassian Community!!! If you are thinking to migrate from server to Cloud then Jira Cloud Migration assistant plugin will help you on this. This is free plugin by Atlassian to migrate server/ DC to Cloud. With this plugin you can migrate single project also. Here is the complete guide of Jira…

Hey @Anuhya Sorry I didn't noticed that you are asking for cloud. Unfortunately Editing filters by others is only possible in Server/DC as of now. And for Cloud work is in progress. You can follow or vote this ticket to get update on this. JRACLOUD-17783

I am glad that the provided solution works for you, Please hit the Accept button Means it will help others too!!!!

Hi @Rohit Vohara , Welcome to the Atlassian Community!!! For Making field required you need follow this steps: 1. Go to the Project setting> Summary. 2. Search for the Field configuration scheme and select it. 3. New window will open and search for the desired field such as Approver. 4. At right side their will be Edit,…

Yes you can use that plugin called project configurator which is paid., if the answer is helpful please hit the accept button.

Hi @Jessica Dahm Welcome to the Atlassian Community!!! Yes Because, Whichever field show locked for ex. Sprint is system field and you can't configure that, those are not locked you can configure and made changes according to you. Regards, Mayur

If the answer is helpful, please hit the accept button.

Hi @Nydia L Mejias No You can't change the field's type (for example, making a single-select field into a multi-select field). To change a field's type, recreate the field using the desired type. But You can follow these method to migrate data of custom field to another custom field. Migrating Custom Field content to…

Can you please tell me the what kind of project you are using either Team Managed or Company Managed ?

Hi @Gosia Gudan I guess all relationship between epic and story is missed, you need to manually create relationship again.

Hi @Gosia Gudan Welcome to the Atlassian Community!!!! Yes Whatever you have written JQL which is correct you missed to use " " at your epic issuekey number. Once you add it will show your linked issues. I have attached a screenshot for your reference. Please let me know if its helpful!!! Regards, Mayur

Hi @Anuhya Welcome to the Atlassian Community!! To View Filters. You can view and manage all existing filters, whether they're private or shared, from the administration area. * Go to Administration > System. * Select Filters in the sidebar. * To Editing filters You can change the filter's search criteria, owner,…

Hi Kavya, To delete a project user must have the Administrator Jira Global Permission. Please check the global permission on site that how many groups are added to the Administrator Jira Permission and Remove that Permission from the unwanted groups, which you don't want to give access to Delete project. And also you can…

Hi @Muhammad Akram Sharifi If you want to take backup of whole Jira site then you can follow this steps: * Jira Admin ->Jira settings->System->Backup Manager. * In there you have two options: Create backup for cloud But if you want single project backup as of it is not supported in jira, But you can export the single…

I am glad that the answer is helpful!! Thank you!!

I am very excited to see the changes!!

Hi @Dawei Qian Welcome to the Atlassian Community!!! No you don't need an separate license for the user mention feature. But definately you need to have browse users and Groups Global Permission. Here is the complete guide of user mention in Jira. Granting global permissions Choose > System. Select Global Permissions to…