Mayur Jadhav_30osel Community Champion

@SRajendran if the information was helpful it would be great if you can hit the accept button

Exactly @Ollie Guan next upgrade would be 7.19

Hi @syed tousif , Welcome to the Atlassian Community!!! This is usually happening because people don't have global permission to browse users and groups. You can check that setting at <yoursite>.atlassian.net/secure/admin/GlobalPermissions!default.jspa Note: It would need Jira Admin Global Permission. Regards, Mayur

Hi @Christoper Darmawan , Welcome to the Atlassian Community!! You must be a project administrator to remove customers from a service project. To remove a customer from a service project: * From your service project, go to Project settings > People. * Find the customer you want to remove by searching for the customer or…

Hi @Nick.corby , Hope you are doing well!! In your workflow, you need to add a screen for the Done, Cancelled, or Close transition in which you need to add a Resolution screen and make the Resolution field mandatory if you want sure users don't miss to field value while transitioning the issue to Done or Cancelled status.…

Hi @Gonçalo Pereira , Welcome to the Atlassian Community!!! A user story is an informal, general explanation of a software feature written from the perspective of the end user. Its purpose is to articulate how a software feature will provide value to the customer. User stories are a key element in agile methodologies.…

@Meg Bailey I didn't setup any reminder but I just go every hour or 2 hour whenever I want.

Hello @Odilbek Djumaniyazov , Welcome to the Atlassian Community!! I am glad that you have transformed your ITSM into the JSM. JSM is a very flexible and customizable product. Regards, Mayur

Great work everyone!!!

Hello @Ben Wood , Welcome to the Atlassian Community!!! You can learn more about Jira through Atlassian University which has various free courses and Atlassian Documentation to know in depth. Please also share your experience on Jira after using it. Cheers, Mayur

@DINESHKUMAR VASHAPAKA if the answer is matching your requirement, it would be great if you hit the accept button so that it will be helps others too.

@Cameron Loperfido i don't think so there is an way to bulk change of screens, you will have to do it manually.

Hello @DINESHKUMAR VASHAPAKA . Welcome to the Atlassian Community!!! Yes, that is possible by using workflow properties. jira.issue.editable You may not want an issue to be editable when it’s on a particular status. For example, once an issue is in a “Done” status, you may want to restrict editing to ensure no data changes…

@Cameron Loperfido could you please elaborate more.

Hi @Cameron Loperfido , Welcome to the Atlassian Community!! First a fall you need to remove all the high-level schemes such as Issue type screen scheme, screen scheme, etc in order to delete individual screens. Found a similar thread on the Atlassian community please have a look at Delete schemes and workflow used by a…

@ChristopheB as per the documentation the cleanup option should be available under configuration for the version above confluence DC 7.16 and later and for confluence DC 7.11 and later analytics option is available. not sure about the Confluence server. This options are available for confluence DC.

@Martin Sun , you have the required access and you should be able to delete the version. Very strange I would suggest you open Support Ticket with Atlassian.

@Martin Sun could you please share the screenshot of permission scheme of this project?

@Martin Sun , * Choose Administration ( ) > Projects, and select the relevant project. * Choose Versions in the left menu. The Versions page is displayed, showing a list of versions and each version's status. From here you can manage the project's versions as described on this page. * On the 'Versions' screen, hover over…

Hi @Martin Sun , Welcome to the Atlassian Community!!! Versions management is part of the project admin role. If you are a project admin, you can add, edit or delete versions. If not you can ask your Project Admin to delete or add you to the Administrator project in the particular project. Cheers, Mayur

Hi @ChristopheB . Could you please have a look at Clean up your Confluence instance. Note: It is highly recommended to take a backup first before performing any kind of action mentioned in the above article. Regards, Mayur

Hi @vidya.sunder , Hope you are doing good. Atlassian also suggests instead of replacing the setenv file you can compare and add the custom configuration from your setenv backup file. Regards, Mayur

Hi @Colin Black , Welcome to the Atlassian Community!!! Ideally you won't get this kind of error on Jira Cloud as it is managed by Atlassian, so we don't have visibility or access to change the heap size. I strongly suggest you to raise a support ticket with Atlassian Support and provide all the details to them, they will…

@Katja Kanngiesser can you please check with your Jira Administrator their might be a case outgoing notification is disabled by mistakenly. 

Hi @Katja Kanngiesser , Welcome to the Atlassian Community!!! I would need more information to understand, * Does this happen only to a project? * Are the users receiving any email from other projects? * The users do not receive any email notification what so ever? * Do other users receive notifications for the actions…

Hi @MTV Narendra - Network , If the project is deleted from the Trash it is very hard to restore it again. Still, I would suggest checking with Atlassian Support by raising a ticket. Regards, Mayur

@Eitan Yomtovian may be he is in the Administrator project role and that project role is added in Manage Sprints. 

Hi @Eitan Yomtovian if the user has permission to manage sprint so they can create or close the sprint. If the user doesn't have manage sprint permission then they won't be able to close the sprint.

Hi @Shravan Pandita , I don't think so you can find the IP of your cloud instance, but Atlassian has created a document on IP addresses and domains for Atlassian cloud products. Please have a look and whitelist all the IPs mentioned in the document. Cheers, Mayur

HI @Sagar Bhatia , Welcome to the Atlassian Community!! For changing the board filter you need to, * Click Projects, then select the relevant project. * Select more (...) in the top right corner > Board settings. * In the General tab: * To change the filter's JQL query, click Edit Filter Query. * Then select from the…