Comments
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Hello, You can't link that in bulk under filter search/issue navigator. Try setting up the automation rule for that * Go to Project Settings > Automation * Create a New Rule: * Choose a Trigger (e.g., Scheduled or Manual Trigger). * Add a JQL Condition (e.g., project = XYZ AND status = "To Do"). * Link Issues: * Add an…
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Hi @Karthick P If your automation rule is sending email on back of the ticket submission, you can modify that in the Send email action in your automation rule. If you are getting email from JIRA Internal notification, this can't be modified.
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Hello, we are also started receiving this recently. We want to stop this globally, as we have different mechanism for notifying users over due date. Please let me know how to stop this globally.
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Hi, In your gmail - only mail from JIRA is showing in plain text format or all other emails also showing in plain text?
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Hi @Shasheekant Patel Your JIRA settings looks correct. Must be an issue with the email client you are using. If you are using Microsoft outlook, try this settings mentioned in the post. https://answers.microsoft.com/en-us/msoffice/forum/all/how-to-convert-incoming-emails-in-html-that/045a8b26-36de-4685-972f-35f37376b870
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For Calendar View in JSM, can we see the issues based on SLA end date instead of due date?
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Hi @Walter Buggenhout Thanks for your response. We already consumed automation rules usage for many other criterias, so thought of setting the notification via "Customer Notification" but it is not supporting based on different resolution.
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* Name: @Vignesh Jayagopal * Role: JIRA consultant * Home: Dubai * One song or word to describe your team: Fighters * Favorite superhero: Iron Man
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Thank you for the suggestion, will try that.
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@Charlie Misonne Thanks for the suggestion, i will consider doing it via the second option. is there a way to add the users to specific groups while creating? I don't find suitable parameters for sending the group details in request
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Thanks @Sachin Dhamale & @Nic Brough -Adaptavist- for your replies. Yes, i am using "Create or comment" handler. I noticed when issue key is found in the subject, it is added as comments correctly. In our Org, we are following like below:- Let's say 50 users using one web application(they don't have jira account)-->if any…
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I am also facing the same issue, please update once the solution is found.