Jovana Dunisijevic Atlassian Team

Hey @Tomasz Małecki Thank you for sharing these details! This issue is often related to file permissions when installing ACLI via Homebrew on macOS. If you need to use sudo for authentication and running the CLI, it usually means the configuration or credential files were created with root ownership, so your regular user…

Hey @Andrew McMorris I have to apologise you're getting a late reply! I was out on leave for 3 weeks and I normally look out for questions in here! To answer your question! Rovo Dev CLI can work in environments with HTTP/HTTPS proxies, but some additional configuration may be required. * Proxy Support: Rovo Dev CLI relies…

Hey @rmoriz Thank you for your feedback! We agree that connecting to private documents, manuals, and datasets is crucial, especially for organisations with complex requirements. Retrieval-Augmented Generation (RAG) is an area we're exploring. We'll share your input with the product team. Please keep the ideas coming, your…

Hey @rmoriz Thank you for sharing! When you configure multiple MCP servers and functions, all of them are included in every agent request. This does increase token usage, as you noticed. Currently, there isn’t a built-in way to activate only specific tools/functions per request or session using inline commands (like /mcp…

Hey @Raymond Tong Sorry for my late reply - I just got back from my 3 weeks of PTO. Sorry you're having issues! The error message indicates that the Rovo Dev CLI is unable to verify the SSL certificate of the API endpoint it’s trying to reach. This is typically due to one of the following: * The local machine’s certificate…

Hey @_Question_ Mark - Cprime Thank you for your question! I apologise for a late reply - I just got back from my 3 weeks PTO. Let me try to help with your issue! Are you using the same email address for both your Org's Atlassian instance and your One Atlassian environment? If so, there's definitely a chance the auth is…

Really appreciate hearing feedback from you all! @Andy @rmoriz @Justin Townsend @David Lewis Apologies for my late reply - I was on a 3 week PTO. I'll make sure to pass on this to the product team! Know that we'll always share when we release enhancements and updates! Since we're still in Beta, this feedback is quite…

Hi @Ben First off! Apologies you haven't heard back from anyone in 3 weeks! I just got back from my PTO and am catching up to all the requests! Let me try to address all your questions now! To answer the data flow question: When you use Rovo Dev Agents in Bitbucket, relevant data (such as code snippets, pull request…

Hey @YZ and @rmoriz That was a great question! Let me clarify it for you! The Session context and Daily total token counters in Rovo Dev CLI measure different things, which is why the daily total is usually much higher than the session context. * Session context shows how many tokens are currently being used in your active…

Hey @YZ Thank you for your feedback! We understand how important it is for the UI to adapt well to different window sizes! Your suggestion is really helpful, we'll look into improving the logo's responsiveness. I'll pass on this feedback to our product, and we'll keep you updated as we make enhancements. Kindest regards,…

Thank you so much for providing guidance here @ashu patel ! @rmoriz can I check if you're still having issues here?

Hi @Yuan Chih Ding @Jeremiah Harvey @金升一 Can I check which version of the CLI are you all running?

Hey @rmoriz That's not a dumb question at all! Yes, Rovo Dev CLI does store session context locally. Each session, including your conversation history and context, is saved in your local directory under ~/.rovodev/sessions/. You can list, restore, or fork previous sessions using the /sessions commands in interactive mode.…

Hey @rmoriz Sorry about that confusion! To answer your question about verbosity: Currently, Rovo Dev CLI does not provide a built-in option to increase log verbosity via a command-line flag or configuration setting. But you can still view the full log file with the instructions I shared above. However, if you need some…

Hey @ArpitJain I am so sorry to hear you're still having issues with the authentication! The most likely reason authentication is still failing is that your user status remains "invited" even after accepting the invitation, which means your account is not yet fully active in the system. Sometimes, after accepting an…

Hi @zhang qijin The message "Rovo Dev Agents is not installed on your site" means your Atlassian site doesn’t have the Rovo Dev Agents enabled yet. To resolve this: * Ask your Atlassian site admin to install and enable Rovo Dev Agents for your site. Only admins can do this. * If the provided link to enable the agents isn’t…

Hi @Mark Thanks for sharing the details! This is a known issue on Windows: sometimes, when Rovo Dev CLI runs commands, it uses a different environment than your regular terminal or VSCode, so it might not see Node.js in your PATH—even if you can run node --version yourself. Quick fix: Try launching your terminal as an…

Hi @Shivs and @Akash Agarwal Thank you for reporting this problem and providing details about your environment. This issue is likely related to MCP server configuration or compatibility. Here's a few troubleshooting steps: * Check MCP Server Configuration: * The Rovo Dev CLI relies on the MCP (Model Context Protocol)…

Hi @reloking and @ArpitJain Thank you for reaching out and sharing your experiences! Here are some steps and checks to help resolve the authentication issue: 1. API Token Requirements * Make sure you are generating your API token from your Atlassian account at: https://id.atlassian.com/manage-profile/security/api-tokens *…

Hey @rmoriz Thank you for highlighting this issue with Unicode and emoji handling. Rovo Dev CLI currently struggles with Unicode and emoji handling in file operations due to encoding limitations. The CLI team is aware that robust Unicode support is important, especially for international users and documentation with…

Hey @Wiktor Jarka Thank you for raising this question; it's actually something we've been actively investigating. Your experience of burning through 20M tokens quickly is consistent with our internal findings. In side-by-side comparisons, Rovo Dev CLI currently uses more tokens than Claude Code CLI for similar tasks. At…

Hi @rmoriz Thank you for reporting this issue and including your environment details and the log snippet. Possible causes: * There could be a misconfiguration in your MCP server setup, or a compatibility issue with your current OS version (Darwin 24.5.0, arm64). * If you are running a custom or local MCP server, ensure it…

Hi @菜菜 When you use this link: https://www.atlassian.com/try/cloud/signup?bundle=devai Do you see a Jira instance already available as an option or you only see the option to start a new site? At what point do the screenshots above happen? Is that the view you get after clicking this link ?

Hi @DA LUO Can you please share a bit more information on how you got this error?

Hey @rmoriz We really appreciate hearing this, thank you for using Rovo Dev CLI! Rovo Dev CLI does support granular permission controls, but there is not a single global “allow all” switch for all execution permissions. Per-command and per-tool permissions: You can configure which commands or tools are always allowed,…

Hey @菜菜 We have relevant teams now looking into this! I'll provide more information when I hear back! Thank you for raising this with us!

Hi @carl sagan I am sorry I missed this question earlier! That's really strange you can't see the the `/models` command. Judging by the likes on your comment, it sounds like you aren't the only one! Since your comment, we have released some updates and patches. Can you please try updating your ACLI and see if that resolves…

Hey @Brian Charbonneau Glad to hear that cleared up the confusion! There are lots of changes happening on our end, which we will be announcing when they come out so keep following the space. We look forward to seeing you try it again soon! 

Hey @Brian Charbonneau Thank you for reaching out to us! It sounds like your issue is related to the type of license your Jira site is. A Jira instance needs to meet specific requirements before you can install Rovo Dev Agents. You must have a paid Jira Cloud subscription (Premium or Enterprise plan is recommended), and…

Hi @菜菜 Thank you so much for adding more information here! May I ask, does your organisation already have an Atlassian Jira site? A Jira instance needs to meet specific requirements before you can install Rovo Dev Agents. You must have a paid Jira Cloud subscription (Premium or Enterprise plan is recommended), and you need…