KAGITHALA BABU ANVESH_z1zl10 Expert

Hello @Jignesh Upadhyay , I think the above screenshot is belongs to the plugin design template. Please check with the plugin vendor, and raise a support request. they help you to fix this, in community some people may use this plugin and some may not. Thanks, Kagithala Babu Anvesh

Hi @vallabha.nadagouda , I'm believing you are interested to change your Cloud Jira accessing URL. I found a KB article in Atlassian articles, adding the link below. please check 1. https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html…

Hi @[deleted] , please check the below, 1. Tranisit issue permission in project settings - are you assigned to this or not 2. Check any conditions applied on the transitions of “To-Do” / Backlog. as of my knowledge To-Do / Backlog or initial statuses, can you please share your workflow screenshot to get more. Thanks,…

Hello @SachinJindal , May be Jira project administration will help you most. ACP - 610 for server / Data Center ACP - 620 for cloud you can check with these 2 based on your jira hosting environment

Hello @alekhya Reddy , The above screenshot showing some information about SSO. are you using any SSO / Atlassian Access to authenticate with your Jira ?

When I was using server, I faced same kind of error, for server there is a document to enable “recovery Administrator” by editing some files in Jira, for cloud we don’t have access to the jira installation directory or something, a bit difficulty. may be you are restricted to raise a support request to Atlassian Support…

Hello @Wen-Ting Zhang , If you are a jira system administrator, please 1. check the Global permissions, browse users and groups permissions. 2. Check the project settings -> Browse project permissions if the required user is in Both the above, then you can able to mention by using @. If still facing issue means have to…

Hello @JH , without a plugin, as of my knowledge it’s not possible. you may consider automation for jira plugin. By using this, you can achieve this. I tried this previously. Will explore, if any found I will post in the thread. Thanks, Kagithala Babu Anvesh

Hello @peter , Please go to board settings Right Side Top Corner 3 dots (...) --> Board Settings --> Left side Menu --> go to Columns --> I'm assuming your board is something like the below Select the Backlog (1 issue) and drag and drop to the left side under Kanban backlog. I hope it will helps to sort the issue, For…

Hello @Venugopal Paladi , If you want to notify assignee, you can write a JQL QUERY and save the filter and add filter subscription to the saved filleter. example : project = Abc and assignee = currentuser(), If the above filter subscribed, who have tasks from above will get an email based on your cron job schedule.…

Hello @Fariz Aliverdiyev , We have 3 different level in Jira Software by default. Epic -> Top Level Story / Bug /Defect / Task -> Second Level (Parent Level) --> These can be linked to Epic by enabling "Epic-Link" in Screens. Sub-Task - > Third Level (Child Leve) --> These can be created under the above second level issue…

Hello @ravin , If you using script runner the following JQL helps to find the all issues having linked issues. issueFunction in hasLinks Please check the below link for Script Runner JQL Enhancements https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_haslinks Thanks, Kagithala Babu Anvesh

Hello @lisa , Please create a checklist field with the required field. Settings --> Issues --> Custom fields --> You can provide the custom field name and options as below Once you added the details, please choose where this field have to be appear Create Screen / Edit Screen / View Scree of required issue type in the…

How about creating sub-tasks under the story and assigning it to multiples users.

Sorry, That I don't have idea about this.

Hello @Marten Mark , First clear all the cookies and cache from browser and try once, if not Are you using any extensions in chrome browser. if yes, can you please turnoff or disable the extensions and check once. and If chrome browser is not the latest one, please update to the latest chrome version. Thanks, Kagithala…

Hello @Sergio Marano , Assignee field allows you to ass one person at a time. May I know the purpose please, why you are interested to assign a user story to multiple users ? Thanks, Kagithala Babu Anvesh

Hello @Toby Jayne , May I know what is the issue type of --> IAM-502,503,504,505 and the other two. Thanks, Kagithala Babu Anvesh

Hello @Craig Lashley , Sorting is not possible, there is no option to customize the board JQL query in "Team Managed Kanban" Thanks, Kagithala Babu Anvesh

Hello @[deleted] , someone from Community raised the same kind of request. The Answer is Yes, if you are referring with your email for new site. https://community.atlassian.com/t5/Jira-questions/Can-I-have-multiple-Organizations-or-Sites/qaq-p/1335862 Please go through the above link, it will be definitely helpful to you.…

Hello @Ram Kumar Subramaniam , I tried by, it's not possible to have 2 gray color columns in Kanban board. if you have that kind of need, you can enable Kanban Backlog and in Kanban board columns you can add the another in left side one. I tried Simplified workflow also by adding a new Column with Gray status, but it not…

Hello @Hongjae Kang , Can you please check the below settings. here some information about migration between Team Managed and Company managed, https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/ Thanks, Kagithala Babu Anvesh

Hello @Maxwell C. Moore , As the above image showing "Resolution" is not selected. Please check the Epic workflow to "DONE" status, is there any validation, post function, validation, or a screen has been placed. if a resolution screen is placed, please edit automation rules, and add something related to update…

Yes, all data will be same after reactivation. like comments and assigned tickets.

Hi from front end, it's impossible. Do you have daily backups, if yes create a test instance and restore XML file - Atlassian - application data - Export Here you can find backups, restore the latest backup which is before the issue deletion, into your test environment. This process may helpful a bit Thanks, Kagithala Babu…

Hello @fiona_lebel , Are you unable to place the "open" & "TO DO” into Backlog in board settings - Columns - ? can you please share the screenshot thanks, Kagithala Babu Anvesh

Hello @Abhishek Dasgupta , https://www.google.com/search?q=how+to+create+teams+in+jira&rlz=1C1CHZN_enIN928IN928&oq=how+to+create+teams+in+&aqs=chrome.2.0i512j69i57j0i512l8.10966j0j7&sourceid=chrome&ie=UTF-8#kpvalbx=_mrpnYaeJEaeortoPw-aduA015 Are you following the same, if yes , system throwing any error ? Thanks, Kagithala…

I think it's a next-gen project right ? Go to the below settings, it may helpful Project settings > features and enable Reports

Hi @Ashar Malik , with default jira settings it's not possible. If you look into above "IssueLinkType" not allowing "is" or "is Not" are allowed. If you have script runner there is a chance: by executing the following JQL issuetype = X and issueFunction not in hasLinks() Thanks, Kagithala Babu Anvesh

Hi @Qutaiba Albayati , If possible can you please share a screenshot, it will helps to understand the issue. Thanks & Regards, Kagithala Babu Anvesh