Yong Yang Community Champion

Hi @Jeff Denton Welcome to our Community. If your team is running Scrum, estiamations based on story/task with story points is a more recommended practice. For some scrum teams, they may split the story into smaller sub-tasks and estimate sub-tasks with original estimates & timespent, especially for stories which may take…

Hi @Daniel Bermudez If JSM DC & JSW DC are in the same instance, then you can directly link the issues btween them.

it seems to be impossible. plz show us your case screenshot.

Hi @Francisco Navarro Welcome to our Community. It seems we don't need any automation rule to implement it. Please conifgure the queue for each queue with agent's name, e.g. assignee = Francisco Once you're assigned a ticket, this ticket will go to the queue named Francico's queue. Hope it helps. Thanks YY哥

Hi @Duane Steyn Please check those items: * Board filter to include what isseus you're expecting there; * Board columns setting with the correct statuses; Hope it helps. Thanks YY哥

Hi @Dileep Kumar Karanki Welcome to our Community. Please see this material: https://bitbucket.org/product/features/pipelines/integrations Hope it hepls you. Thanks, YY哥

Hi @Alsa Pedone Welcome to our community. Please show us your SLA config screenshot. The SLA config has execution sequences and please check: 1.if JQL is correct through issue Search. Prerequisite: you configured Org detail with the filed Tire and value Advanced. 2.if the sequence is correct and also check the time…

Hi @Wayne Wilson In my practice, I'd like to split story into sub-tasks so that stories and their sub-tasks have strong parent-child link. However, this process is not mandatory and is only used when scrum teams think through splitting, they will know more about the implementation of the story. We recommend split big story…

My pleasure. I think you need to change the board configuration like this:

Hi @Wayne Wilson Welcome to our Community. For Jira Software, I think we have those ways to track progress: * Sprint Planning phase: * Daily Standup - Active sprints * Scrum Reports: Of course, if you see all sprints' progress based on both story points and timespent, you may try this…

Hi @Alec Dewell Welcome to our Community. Please try is idea for link type. Thanks, YY哥

坦白说：这个太细节了，我没自己算过。不过，我推测是：这个 issue 从创建到当前时间，所经历的周期时间。

こんにちは、@鴻野さん 30人の共同作業者の場合、標準プランを選択し、年間請求頻度の場合、年間1800ドルを支払う必要があります。月次請求頻度の場合、毎月180ドルを支払う必要があります。 詳細はこちらをご覧ください：https://trello.com/ja/pricing

안녕하세요, @서예진 우리 커뮤니티에 오신 것을 환영합니다. Atlassian 계정은 Atlassian 플랫폼을 기반으로 합니다. 즉, 이 계정은 다른 곳 (예: Atlassian 커뮤니티, 다른 사이트)에서도 사용됩니다. 사이트 관리자가 이 사용자의 Atlassian 계정을 관리하는 경우에만 사이트 관리자가 계정을 영구적으로 삭제할 수 있습니다. 이로 인해 이 사용자는 이 계정을 사용하여 다른 리소스 (예: Atlassian 커뮤니티, 다른 사이트)에 액세스할 수 없게 됩니다. 제 제안: 개인 공간 액세스를 비공개로 설정하기 사이트에서 이 사용자를 제거하기 (계정을…

Hi @Kyle Anders Please check if you have two same statuses named "Waiting for Procursement"? As a test, you could change to another status of this issue type's workflow. Thanks, YY哥

Hi @Aidin Mahmoodi _ServiceRocket_ Welcome to our community. Please change the scope of this automation to both projects (JSM & JPD) and then try it again. Thanks, YY哥

こんにちは、 @鴻野 私たちのコミュニティへようこそ。 * 2024年4月8日から：無料のTrello Workspaceにすでに10人以上の共同作業者がいる場合、ワークスペースに新しい共同作業者を追加することはできません。プランをアップグレードするか、共同作業者の数を制限以下に減らさない限りです。 * 2024年5月20日から：無料のTrello Workspaceに10人以上の共同作業者がいる場合、このワークスペースのボードは閲覧専用になります。ワークスペース内のすべてのボードを表示することはできますが、プランをアップグレードするか、共同作業者の数を制限以下に減らさない限り、変更を加えることはできません。 ご利用いただければ幸いです。…

feasible & please see Trudy's reply 

Hi @Jacob Guardado Welcome to our Community. As far as I know, more than 1 active sprints scenario will provide a sprint dropdown list for users to switch. If we can't see this dropdown list, it means there's only 1 active sprint. So please take a look. I'm not sure whether it can help you. Thanks, YY哥

Thanks, this issue type seems to be in your jira project. Then please go to issue search and query all the issues required to be converted to Activity (follow the below 3 steps).

Hi @James Leblanc Welcome to our Community. What do you mean for the "activity"? Maybe you could show us some screeshots or interpret this term. Thanks， YY哥

Hi John, It seems the two dates comparing is not correct: And: Compare two values: Checks if {{issue.customfield_13901-val}} equals {{issue.Created-val}} Thanks, YY哥

Hi @Bridget Caci Welcome to our community. Please try it and refer to this link for more details: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ Hope it helps. Thanks, YY哥

How do you trigger the new alert creating then? Please see alert logs from here.

Hi @Tomasz Bis Welcome to our Community. Jira automation has the ability to trigger a Webhook (Azure DevOps REST API) when jira ticket is transitioned to a specific status. So don't worry about the implementation at Jira side. If Azure DevOps platform has REST API to create bug items on dedicated DevOps board, then your…

Hi Gilad, I don't think you could implement it through native functionality of jira dashboards. We could use automation to calc the total of MM assigned to each Jira user, but I didn't get why the two users have two different CFx? Where does this rule come from?

Hi @Mihir Ruparelia What source is for this alert? or where did it come from? We could firstly get the use case and then know the behavior. Above, I just introduced a Major Incident escalation use case.

Hi @Yueji Huang（黄越己） Welcome to our Community. 这个看起来是该 Issue 在某个状态停留的时间太长了，停留时长占总生命周期时长的80%以上，就会识别为 stuck。

Hi @Mihir Ruparelia I think it's native functionality to show JSM ticket in Opsgenie after integrating JSM & Opsgenie. For example, mark a JSM incident as Major Incident to trigger an Opsgenie alert auto creating /w link betwee them. Thanks, YY哥

Hi @Gilad Shtern Welcome to our Community. May I know where are you going to store the value of CFx and total(MM)/CFx? Thanks YY哥