Yong Yang Community Champion

Great & Thanks @Al Chen 

agree

Hi @Dave Cozens I think you may need request a ticket to Atlassian support team through: https://support.atlassian.com/contact/#/ Hope it helps you. Thanks, YY哥

Hi @Yujie Xie Welcome to our Community. 从你提供的描述信息看，问题应该在于这几个 Slack 账号与 JSM Cloud 账号之间同步哪里出了问题。让他们在 Slack 里添加下 Jira Cloud app，打通下两边的账号试试? Thanks, YY哥

Hi @Vandana Welcome to our Community. What's your specific question? It will be better if you could provide more detaisl to show where the issue is. BTW, please check if the resolution date is set for Closed issues. If not, maybe that's the issue. Hope it helps & Thanks, YY哥, Cloze Tech, China

Good news! It's pleasure @Sabyasachi Samal 

Hi @Raj Grewal Welcome to our Community. Based on my experience, the best pratice may be to provide a workflow transition screen (with worklog entry) to let the developers log their time spent on those tickets. Of course, you could choose to use jira automation to notifiy dev, but I don't suggest multiple times of…

Hi,Update as of 05/07:* New Sidebar Entry for Jira Projects * Bug Fix: Story Point Completion and Time Progress Sorting * Other Enhancements Feel free to reach out to us if you have any questions or suggestions regarding this app. Thanks & Regards, Support Team of Sprint Reviewer app

Hi @Matthias Moll Welcome to our Community. I think you've asked a good question. I just tried it and we may need an automation rule to implement issue's auto assignment: Hope it helps. Thanks, YY哥

Have you integrated GitHub with Jira Software cloud and seen the values in the Development/Release panels?

Hi @ronwaldo.querol Welcom to our Community. It seems that you're using Bibucket features from Premium plan called shared pipeline. Here's an examle of snyk pipen with a variable of $SNYK_TOKEN: - step: &run_snyk_scan name: run_snyk_scan script: - pipe: snyk/snyk-scan:1.0.1 variables: SNYK_TOKEN: $SNYK_TOKEN LANGUAGE:…

Hi @yoav lax Welcome to our Community. If you've integrated GitHub with Jira Software cloud and seen the values in the Development/Release panels, then you will be able to get what you want through Jira Software REST API: Development Information Get a build by key Get a deployment by key Hope it helps & Thanks, YY哥,…

Hi @Sabyasachi Samal It seems the condition is not correct. Please use this condition: Thanks, YY哥

Hi @Sabyasachi Samal Welcome to our Community. Please try to use a {Create variable} action to store the sum of dev & QA estimations: {{#=}}{{issue.Dev Estimation|0}} + {{issue.QA Estimation|0}}{{/}} Then use if-else condition to edit the value of Story points. Hope it helps & Thanks, YY哥, Atlassian Certified Expert Cloze…

Hi @gail_kay Welcome to our Community. I think you could try this: Thanks, YY哥

Hi @Martina Welcome to our Community. Please go to Kanban board setting -> General settings: Completed issues Choose how long completed issues stay on your board. Of course, you could write JQL to limit which sub-tasks are not shown in the board. Hope it helps you & Thanks, YY哥，Atlasssian Certified Expert Cloze Tech,…

Hi @Deepika Narang Welcome to our Community. I think you could get it from Scrum Board Backlog Sprint directly. There’s this kind of statistics at the top left for each sprint. Hope it helps and thanks YY哥

Hi @Ayush Pathak Welcome to our Community. The term SLA is usually used in Jira Service Project, but not in Jira Software project. What do you want to fulfill with what SLA in software project then? Thanks, YY哥

I can’t figure out any reason. It might be related to this reminder: ”we've the SLA update icon all the time, that we can't handle or fix“. Please raise a ticket to Atlassian Support. Good luck! 

Hi @Ahmed Hilal Thanks for those screenshots. The Time to first respone of -12min means that this ticket is has exceeded the SLA target by 12 minutes (SAL breached). Please go to the 1st ticket MUSUP-812439 to verify it: a）what priority it is; b）what SLA target it is; c）ticket created time; d）ticket 1st response time;…

Hi @Piotr Nowak Welcome to our Community. I am not sure about how to implement your requirement. What I did before for similar requirements is as follows. Maybe it can give your some hints. Project1 name Issue id1 Project1 name Issue id2 Project2 name Issue id3 Project2 name Issue id4 JQL is ordered by project name field.…

Using two dedicated jira projects to distinguish delivery & operations team member's work is a preferred solution. Good luck~

Hi @Ahmed Hilal Welcome to our Community. Could you please attach SLA configurations screenshots and a SLA breached ticket screenshot? Thanks, YY哥

Hi @SUVARNA Dixit Welcome to our Community. I think you could try to add a "Field value changed" trigger for Sprint field and then notify this scope creep to Teams. Maybe you need a active sprint condition before the automation action. Hope it gives you some hints & thanks, YY哥

Hi @Yousuf Al Rawahi , Welcome to our Community. I just used Atlassian Intelligence to implement this automation for your reference: Hope it helps you & Thanks, YY哥

How did you previously inactive this user then? 

Hi @Martins Leticia _BrgP_MFE16_ Welcome to our Community. Please try ask your org/site admin to add this user directly to access some products in admin hub: https://admin.atlassian.com/ instead of inviting this user. Hope it helps & thanks, YY哥

Hi @[deleted] Welcome to our Community. Every board has a issue scope defined in the board filter (JQL). So I think you could reuse that filter for a specific board and then add some extra condition to this JQL. Hope it helps you & Thanks, YY哥 Atlassian Certified Expert Cloze Tech, Hangzhou, China

Hi @Karen Knight Once the ticket is approved, it will trigger the webhook. Thanks, YY哥

Hi @Kshamta Pareek Welcome to our Community. Your requirement is feasible through: 1.Change jira workflow transition from In Progress to Done, add a Resolve Issue screen to this transition; 2.Add Log Work field to Resolve Issue screen Hope it helps & Thanks, YY哥