Yong Yang Community Champion

Hi Rocco, I think Incidents feature in JSW projects is more useful. We can add the service-related JSM incidents to JSW projects so that delivery team can see them directly in the project they're working at. Regards, YY哥

Oh it’s a SQL related technical question

Hi @Wayne Yang Welcome to our community. There's a tip to query your result through Basic search and then switch to Advanced AQL. You will get what you want. Hope it helps, Thanks, YY哥，填空题咨询

We all like "Parent" 👍🏻

Cool, I love it. I can't imagine 1,000 branches in a single automation rule 😊

Hi @huangbin chen Is your question about Jira issue search result? What's your specifc business scenario then? Regards, YY哥

Hi @Mark Lang Welcome to our Community. To fix the issue of multiple same names, I think you could use the global custom fields instead, which can be shared among those JPD projects. As for JQL queries, please use this rest api to get the custom field id: https://{site name}.atlassian.net/rest/api/3/issue/{issue key} Hope…

It will be better if we could also use Team field in jira native gadgets.

 Team is an very important concept in teamwork and Atlassian cloud platform. Thanks @Tina Ling 

Hi @Haolun Cheng Welcome to our Community. 可以找下申请这个站点的同学，在管理后台账单里 cancel 付费产品或将其降级到免费版本：https://admin.atlassian.com/ Thanks, YY哥

Hi @Cailin Che “customer access to the portal is determined with a user group” -- what user group? Can you try to add JSW product access to him/her temporarily? To see if he/she can acces your Jira product instance? It will be better if you could provide some key screenshots here. Thanks, YY哥

Great! 看起来你们在使用 Team-managed project

Hi @jiangyu We usually find the new created issue from here: Hope it helps. Thanks, YY哥

yes, agree.

Hi @Jean Wang Jira-Power BI connector is a Jira App, right? If so, I suggest you raise a ticket to that app support team for this issue. Thanks, YY哥

Hi @Kevin Lu I think you may need an automation rule to update the start date of blocked issue (e.g. 24) when the blocking issue (e.g. 25) is transitioned to Done status. Hope it helps & Thanks, YY哥

Hi @Amy Hu 自定义标签字段没办法实现你提到的需求哦。这类需求，我们一般是通过 Confluence page link to Jira issues。通过 Link 跳转到相关 Confluence 页面。 Thanks, YY哥

这是另外一个问题，建议你重新开一个Question。AI 必须是 Jira Cloud Premium 或 Enterprise Plan 

https://community.atlassian.com/t5/Jira-Service-Management-articles/Rolling-out-now-for-automation-time-delay-action-new-connectors/ba-p/2745704#M4798 Please NOTE: these features are still in the early stages of rolling out to Premium and Enterprise customers and will be generally available later this month.

Hi @王婷婷 如果是新注册的 BB，那么请这么操作下：Create a workspace -> create a project -> create your repo Thanks, YY哥

Hi @Maria I_ Ivanova Welcome to our Community. Do you want to show customer details for agents in jsm ticket view page according to the reporter? There's customer service management feature in JSM, which have Organizaiton and Customer features. You could toggle them on and maintain the details in them. Another solution is…

This diagram cannot be embedded in the dashboard or confluence page currently.

Hi @Mélanie Welcome to our Community. This diagram seems to be the Summary of Plan, which is the feature of Jira Software Premium Plan. BTW, we cannot see the dashboard. Hope it helps. Thanks, YY哥

Hi @qi.wan 这个问题是 Confluence 相关的吗？

Hi John, could we set this field as mandatory so that the default value is always there regardless of Create/Edit actions? Maybe this is the solution. What do you think? Thanks, YY哥

Hi @Shihui Su 我有留意到你的第一个截图左下角信息，你是想在 JWM 中使用 Plan(advanced roadmap)功能吗？如果是这样，那么你必须先试用 Jira Software，然后升级到 Premium，就有 Plan 功能了。单独的 JWM 产品好像不支持 Plan 功能。 Thanks, YY哥

Hi @flow Welcome to our Community. 是不是网络抖动导致的问题？你们公司其他人能创建成功吗？ Thanks, YY哥

Hi, We are considering adding a sprint velocity chart feature in the next release. Would this be useful to you? Please share your feedback here. Thanks & Regards, Support Team of Sprint Reviewer app

Hi @川目 沙英 Welcome to our community. It's not permitted or feasible to let customers edit comments on the portal. They can add another comment to correct the previous comment contents. Thanks, YY哥

“the migration is purely a subscription migration and not related to projects and our data.” 对，升级 Plan 本身是升级更多功能特性，不会动你现有的项目和数据。 大事，如果你们已经在使用 JWM，且有些 JWM 项目和数据的话，这些项目如果想使用 Jira Software 功能（例如：Release，Backlog），那么可能会涉及到升级到 Premium Plan 后的 Data Migration。