Yong Yang Community Champion

Hi @Gordon Robertson Welcome to our Community. I just created an Epic from the top menu of Create and can see it in the Backlog through this way: According to what you described above, it seems the initial status of Epics is not configured int he Board -> Columns and statuses (in the left Unassigned statuses?). Please…

Hi @Aditya Mohanty I think you could ask your Jira Product Admin to help you with the cross-project automation rule creation. If you're with Jira Product Admin permission, you can do that too. Thanks, YY Bro

Hi @Rose Lockhart Welcome to our Community. What kind of error? Please show the error screenshot. Does the person you were inviting have the Atlassian account? Thanks, YY Bro

Hi @Anca Cristescu Rename the issue type names of Sub-tasks to be more intuitive to users. Hope it helps, Thanks, YY Bro

I guess 09a93a1c-edce-4459-a29e-36fcda026217 shoule be the activation id of product townsquare

Hi @Danno & @Trudy P Claspill It seems townsquare is Atlassian Goals (new product), which are included in the Platform Experiences early access program. Hope it help, Thanks, YY Bro

So strange...

I can do it at my side. I didn't find any permission to control the Folder Creation. Maybe you need to ask Atlassian Support team:

Hi @Abdullah Said Welcome to our Community. Creating folder in a personal space is feasible. Please check this permission Hope it helps, Thanks, YY Bro

Hi @Seenivasan K It's not supported for native JSM features/functions to fulfill your requirement. But maybe you could have a try to update the due date after ticket is created with jira automation rule. BTW, in ITSM context, SLA is a better tool to use for customer services. Different urgencies or impacts will have…

Hi @Francesco Carullo MMS Please try use JQL to query: key = GC-3414 AND resolved is EMPTY If GC-3414 is returned, then the resolution field value is not really set. So that's the reason. Thanks, YY Bro 

Hi @Andrea Parrell It seems your agile team is using time as estimation. You can configure the board Estimation with [Time tracking] and then use [Burndown Chart report] to see the time burndown. If you want to see multiple sprint reports in a glance, I recommend you to try Sprint Reviewer Pro App. Hope it helps, Thanks YY…

Hi @[deleted] Welcome to our community. Since it's free trial, if you don't need to use it any more, then just keep as it is. No action is required. YY Bro

Where does Print2 come from? project-level field from some Apps?

Hi @Jovânio Sousa Morais Junior Welcome to our Community. What do you mean "through a selection field on my item"? Project category options can be edited through: Hope it helps, YY Bro

Cool @Rory Baker Are we considering the new feature of block quote? I can quote a paragraph or content in a confluence page in other pages. Then users can edit the block quote in any page and the updated result will be seen in all the pages which are using this block quote. Thanks, YY Bro

HI @Tom Cheung Welcome to our Community. It's not supported with the native Confluence features to implement your requirement. You may need to develop App or try search the marketplace to find it out. Thanks, YY Bro

Hi @Marc Jenner Welcome to our Community. Do you want to the resolved issues currently, but was "In Progress" status during a specific week? Then use this JQL: resolved is not EMPTY AND status was "In Progress" DURING ("2024/01/01", "2024/10/01") Thanks, YY Bro

Hi @gordon.varney I agree with @Walter Buggenhout solution. As supplementary, according to my previous experiences, this question is related to both sprint management and release management. 1.Sprint Management Both Ready for Deploy and Done statuses can be in the last columns in the Active sprint board because there may…

CX (Customer Experience) is the key factor in AI adoption👍🏻 AI Technology is changing a lot for both customers and employees.

Hi @Максим Васьков Welcome to our Community. What do you mean the user card? Where is it? This screenshot seems from Slack status. Thanks, YY Bro

Hi @Henning Stoll Use this way instead: https://admin.atlassian.com/

Hi @Mohammed Welcome to our Community. It's a little strange. Please try add another user as the project admin and ask him/her to add new members. Thanks, YY Bro

让 Organization Admin 检查下你的账号能访问哪些 products

Hi @Junnan XU 欢迎来到社区！我的账号可以访问你们的项目及 Issues，是不是权限设置成了开放给所有互联网用户？你的 Atlassian 账号可以登录线上社区，按理也应该可以访问的。你退出重新登录或换个浏览器试试呢？ Thanks， YY Bro

Hi @최보훈_품질경영실_KBN Welcome to our Community. There's no subtasks concept in confluence. But I think you can create action items or tasks in confluences. If you want to track their progress, I suggest you create task/subtasks in Jira. The benefit is that you can directly import them to confluences page. Hope it helps.…

Wow, Confluence whiteboards are more and more powerful👍🏻

It can be used. You could have a try @siruntamable 

Hi @Balamurugan S You want to close the JSM ticket newly created through JSM REST API with the keyword "Request TA" in the summary field. I suggest you use JSM automation rule to implement it. Trigger: issue created Condition: Issue Fields of Request Type and Summary Action: Transition to a Done category status (NOTE: we…

Hi @Brendon W Welcome to our Community. I think we can have a simple try to get this answer: Hope it helps, Thanks, YY Bro