Guilhem Dupuy Expert

Hello David, You can try using the following automation rule : * In the Trigger, select the boards you want your rule to apply to * In the Action, chose the "Start date" field of the issue Let me know if it helped or not, Guilhem

Hello Ingela, You can remove a board by going inside the board, then clicking the "show menu" button: From this menu, select the close board option : After closing the Board, you can chose to restore the board or to delete it permanently. Let me know if it helped or not, Guilhem

Hello Shivam, Yes, you can indeed have Admin access using the Free version of Jira, You know you have Admin access if you can see a cog from your Jira menu : Let me know if it helped or not, Guilhem

Hello Roja, As far as I know, you can't move configurations from one instance to another without the help of an App like Configuration Manager for instance Regarding the best practices, it's a quite complicated subject but the biggest recommandation I could give you is keep your Workflows as simple as you can. Let me know…

Hello Vikrant, As far as I know, I see 2 ways how you can achieve that : * By adjusting the zoom of your navigator, the "more" menu should appear automatically. * You can check in the "Manage Apps" menu from the administration menu if there is any parameter you can modify. However, if you're looking for a quick short-term…

Hello Laura, As far as I know, the only way to export a Confluence page in PDF is to click on the page menu using the ... icon, and then to select export to PDF. If this doesn't work it means something is wrong, and you can raise a ticket to Atlassian using the following link and going to the "Suggestion and bug reports" :…

Hello Lena, It depends on the Jira version you are using, are you using a Server/Data center or a Cloud one ? You can know if you're using a Cloud version if "atlassian.net" appears in your URL

Hello Claudia, You can view the link between them by Viewing the Workflow : * Select a specific ticket by clicking on its ID or on its summary. * On the screen, clic on "View Workflow" This will display the link between the different status and will help you understand how they work. Let me know if it helped you or not,…

Hello Richard, No this isn't normal, the right place to add the field help is Request Type > Visible fields page as you tried and this should work. You should contact Atlassian in order to solve this bug, you can also raise them a ticket using the following link : https://support.atlassian.com/ Let me know if it helped or…

Bonjour, Oui, tu peux accéder (potentiellement temporairement) aux tableaux fermés et les restaurer : * Clique sur Tableaux en haut à gauche depuis n'importe lequel de tes tableaux * Puis sur Voir les tableaux fermés tout en bas de ce menu Tu as alors l'opportunité de restaurer ou supprimer définitivement ces tableaux Fais…

Hello, Unfortunately this is not possible, a story belongs to a single project. However, you can copy or move your story from one project to another. Keep me informed if it helped or not, Guilhem

The business board you are currently using is a very limited feature. You should use Jira Software if you're planning to set your boards using more advanced settings

Hello Guy, I don't know exactly about this version number, which is very likely to exist even though it's not public, but I know this : Jira Cloud is automatically updated for every user by Atlassian, hence every user from every instance, is working using the same "version number" of the Cloud version, which is the same…

Hello, You can use the JQL code similar to the following : duedate <= endOfDay(X) Where X stands for the number of days between today and the target date. If you had to write it today (Friday 10) for next Tuesday for instance, X=4 (independently of your working calendar). You can find more information about JQL using the…

Hello, Such plugins do exist, like the Advanced Select List App for instance which allows you to import CSV files in your select list. You can also browse the Atlassian marketplace for more plugins using the following link : https://marketplace.atlassian.com/ Keep me informed if my answer helped or not, Guilhem

Hello, Indeed, you found the correct support Unfortunately, the functionality you're looking for (Swimlanes) is available for the Agile and Kanban boards, which are specific of the Jira Software Product. Hence no, you won't be able to use Swimlanes in a Jira Core project. Keep me informed if it helped or not, Guilhem Dupuy

Hello, As far as I can tell, there is no easy way to achieve that as you can't specify the "Assignee" field as mandatory in a Jira Field Configuration. However, you can bypass this problem by creating a custom field to replace the current "Assignee" one, that you will be able to mark as "mandatory" in your Field…

Hello, This is normal, but you can modify the new board by accessing the "board settings" to select the issues you want to appear In order to do so, you can follow the following steps : * Make sure you have the required permissions; if you can't access the board parameters using the top right ". . ." button from your…

Hello, Have you checked that you don't have a duplicated field, ie a field that is appearing more than once on a defined Screen ? You can check this by running the following query to your database : select f.name, i.fieldidentifier, count(*)from fieldscreen f, fieldscreenlayoutitem i, fieldscreentab twhere f.id =…

Hello, The upload will only add issues to your current Backlog with suppressing your current data. You can even import a full project if you need to. You simply need your CSV file and follow the steps of the importation process within your Jira instance. You can find more information about the subject using the following…

Hello, There is a way to do this using the Dashboards, First, you have to create a filter in order to select the Projet and the Sprint you're interested in, as well as the issue type. In order to do so, you have to : * Navigate to the advanced search * Use for instance use the following filter : Project = NameOfYourProjet…

Hello, The feature you're seeking is still not available on Jira. An issue has been raised with respect to this problem to Atlassian, they are currently "raising interest", you can hence help the process by voting for this issue or just follow its evolution using the following link :…

Hello ! I use Jira Cloud like you do, and unfortunately I'm afraid the Azeri language isn't available on Jira Here is a list of the available languages : In the Cloud version, each user can change the language of its interface by clicking on his/her profile Avatar, then going to "Profile" and selecting the desired language…

You're welcome Sathish, then you'll probably find all the information you need on this tutorial. Tell me if something is still unclear after that !

Hello, There is a way to automate the bug creation using the "Automation" rules in Jira. To help you I would need some extra information like : * which hosting type do you use ? * which version of Jira you're using ? * what do you want to automate exactly ? Simply the creation of bugs or also the filling of some of its…

Hello, As far as I know, there is no way to search within a specific page using keywords the way you tried to if you are using dropdown macros, at least without using Add-Ons. On the other hand, there is the possibility to search for a specific keyword on Confluence using the "Livesearch" macro. This macro will search…

Hola Victoria, No estoy seguro de cual Software hables, pero si hablas de Trello puedes hacer la cosa siguiente : 1) En el Tablero que quieres cambiar, ve en "Mostrar menu" arriba a la derecha 2) En este menu, pinche "Mas", abajo de "Acerca de esta Tablero" y "Cambiar fondo" 3) Despues, selecciona "Elementos archivados" 4)…