David Niro Atlassian Partner

Hello @Brian Feeny , David from ALM Works here. Welcome to the Community! There are a few ways to build a structure, Manually, using Automation and a combination of the two. From what you have described, it appears that you have built the entire structure Manually. This gives you a lot of flexibility on how you view your…

@Marc Schroff glad to hear it works and that you were able to determine what the Budget Formula error was! which version of structure are you currently on? it does work without the '' in my instance running 7.4. Best, David

Hi @Liam Wood , You are very welcome! An upgrade should resolve the issue you are experiencing. If you or they have any questions, please feel free to reach out to our support team directly via support@almworks.com or customer portal support.almworks.com. Best, David

Hello @Marc Schroff , David from ALM Works here. Welcome to the community! I had fun working on this, so thank you for that! One thing to note is I did create the solution below in Structure 7.4. If you have trouble with it, please check which version of Structure you are on and we can see what adjustments may be required.…

Hello @Liam Wood , You are very welcome! Thank you for the additional information. The next step is going to be to check which version of Structure you are currently on. It sounds like you are experiencing a bug that was resolved in structure 6.3.0. Please follow the steps below to identify the current version. * Open your…

Hello @Tova Miller , David from ALM Works here. Welcome to the community! At the moment, the Parent Groups in Structure.Gantt are designed to inherit the earliest start date and latest finish date of its children. The only way to adjust a Group's start or finish date is to adjust the dates on the children. We do have a…

Hello @James Schnur , David from ALM Works here. In order for the solution provided by @Dionathan Lopes {ALM Works} to work, there needs to be another issue from which we will derive the active sprint value. Dionathan has suggested using the Parent issue. In your new process, what issue should be used to identify this…

Hello @Avi Bachar & @Max DiOrio , Thank you so much for reaching out to our support team on this as well! I wanted to post what we found here so that other users, encountering a similar issue, will be able to find the solutions. In Avi's case, Structure On-prem, we found that the Jira base URL declared by Admin was not the…

Hello @Liam Wood , David from ALM Works here. It sounds like you are referring to our app, Structure - Project Management at Scale. If I have this right, it would be helpful to understand more about your set up. * First, are you currently running Jira & Confluence Cloud or on-prem? * Was the underlying structure built…

Hello @Anna Smirnova , David from ALM Works here. Thank you for reaching out to our support team! I wanted to share the resolution here so others who may also run into this issue are able to find the solution! We determined that the reason sub-tasks were being added to the first level was due to a missing hyphen. The…

Hello @Chris Yukubousky , David from ALM Works here. To expand upon what @Dima Kuzmin _ALM Works_ has said, it appears that you are asking about Structure - Project Management at Scale's 1k default issue limit for Insert Generators. While at the moment it is not possible to change this default limit globally, it is…

Hello @Emil Langeland Larsen , Please mention me in the ticket. I am interested to hear more about the challenge you encountered. Best, David

Hi @Clark Everson ! Thank you for pitching in here. This does not change the value of your answer in any way, but in fact, Erez is talking about Structure and Structure.Gantt (he also reached out to ALM Works directly). We’ll circle back and share a response for him and the community for posterity. Best, David

Hi @Emil Langeland Larsen , Thank you for the additional detail! To avoid the duplicates we would need to refine the Insert Generator. We will need to add the issues you always want to see at the top of your hierarchy (Installations) and issues that you would only want to see at the top of the hierarchy if they do not have…

I am also an American Football fan. The playoffs and in particular the Super Bowl are some of my favorite sporting events of the year. That being said, I LOVE golf. I love to play it, I love to practice it and i love to watch it. Yes, I give golf a lot of love, but I still am terrible at it. The level of skill and…

could not agree more!!! what a game!

Hello @Emil Langeland Larsen , David from ALM Works here. To create the tree-like structure you mention, we are going to need to start with Generators. Specifically we will need an Insert Generator that tells the structure which issues to add first and then Extend and/or Group Generators to define what should be above or…

Hello @Zephyrus Mckinnon , David from ALM Works here. Are you using a Select List (single choice) field for your t-shirt size? If you are, you will want to add a Formula column to your structure. The formula will look like this: IF(T_Shirt_Size = "XS";1; T_Shirt_Size = "S";2; T_Shirt_Size = "M";7; T_Shirt_Size = "L";15;…

Hello @JasonF , David from ALM Works here. @Madalina Mutihac is absolutely right here. I have attempted to recreate the scenario and receive expected results. The best option will be to contact our support team directly so we can review the logs. You can reach us via the support portal that Madalina shared, or via email…

Hello @Dennis Syvongsa , I completely dropped the ball on that. Thank you for pointing it out! The Notes column is not available for Structure Cloud yet. So, I believe what we are seeing here is a Custom Field called "Notes". The reason we are not able to edit the field in Structure indicates that the field may not be…

Hello @Roman P & @Laci , David from ALM Works here. Apologies for the delay! We are going to need to use a Filter Generator of the JQL variety here. Roman, I am not sure if yours is the same exact scenario as Laci's, but this will at least serve as a starting point. From the Hierarchy shared, we can see that under an Epic…

Hello @Dennis Syvongsa , David from ALM Works here. To be able to edit the notes, the user needs to have: * Edit access to the structure that stores the notes. * View access to the item (issue, project, etc.) Could you please check that you have the appropriate permission to this structure and project? If everything checks…

Hello @gergely_kvitek , David from ALM Works here. There are two ways to copy Effectors: * Copy the entire structure, resulting in a brand new structure, using the "copy generators to the resulting structure" option * Copy the effectors to an existing structure using Cut, Copy and Paste Based on what you have described,…

Hello @Anil Kanigiri , David from ALM Works here. When adding generators to a structure, they have to be added under a part of the structure that is static. Things like Folders, Issues that were Manually added to the Structure and Memos are all examples of items you can add a generator to. The static item that everyone…

Hi @Jessica Dosio , You are very welcome! This does appear to be the case. If for some reason the issue persists after upgrade, please reach out to our support team and we will be happy to review in more detail! Best, David

Hello @Jessica Dosio , David from ALM Works here. What version of Jira are you currently using? There was a bug identified where Target Start and Target End fields store incorrect values in CEST within jira create rest calls JPOSERVER-2358. It was resolved in Fix Version/s: 8.20.2, 8.21.0, so an update may be required. If…

Please don't! I submitted a bug the first time I ran into it as well!! You are very welcome, I am happy that it worked :)!

Hello @Dennis Syvongsa David from ALM Works here. I responded in our support ticket as well, but wanted to post here so anyone else who may come across this issue can find the solution! With Team Managed Projects, Statuses are not handled Globally. They are unique to each individual project. When adding a progress column…

Hello @Sascha We Thank you for reaching out to our support team to discuss your use case and potential solutions! We identified that the important piece of work to group by assignee was the sub-task. The structure would look like Assignee (on sub-task) > Project > Task > Sub-Task In order to build this hierarchy where the…

Hello @Sascha We , You are very welcome! Thank you for the additional information. I apologize since I don't fully understand the hierarchy you are looking to build yet. Could you please contact us directly via support@almworks.com or through our customer portal support.almworks.com? We will be able to expedite the…