Mariana_Pryshliak_Saasjet_qysy8m Atlassian Partner

Hello @Kshamta Pareek To track status changed data, you can try Time in Status for Jira Cloud and its Transition Count report. It shows how many times an issue has moved from status to status. Then you can export data in excel for further analysis. This add-on is developed by my team and is free for using up to 10 users.…

Hello @Hinetera Welcome to the community) You can go to dashboards, create a Two-Dimensional gadget and follow the steps below: * Create a filter with specified Epics as the below * Project = XYZ and Epic link in ( Mention your Epics) * Place a two-dimensional gadget * Epic link VS Status Epic Link will display Epic Names,…

Hello @Rob You can try SLA Time and Report for Jira. This add-on helps to track SLAs. To solve your issue, you just need to: Set 240h as a Goal (10 business days x 24h=240h). and choose a Change a Status to Closed option as a Limit Exceeded action. This add-on is developed by my SaaSJet team, so let me know if you have any…

Hello @Sari I can recommend you Time in Status for Jira Cloud. By grouping statuses, you can get the time spent on a Jira ticket from the creation date to "resolved". It also generates a Time in Status report, which shows the exact time that has been spent in each status and Assignee time report to get the time spent on…

- make sure that the selected project is exactly the one you use in jira - check that the selected project is of the classic type - if there will not be no Sprint yet- you need to contact the tech support team

Hello @Laura Orlovic I recommend you to try Time in Status for Jira Cloud. It helps to get the Issue Age data (from creating to solving). You can see the data you need in the Total time column shows how long it takes to complete each issue. It also generates 7 types of status time reports, including a Time in Status one,…

Hello @chris wolfe You may take a look at some Clockwork apps. Or, you can also try the add-ons described below: SLA Time and Report for Jira. All you need is to set Start and Stop timers to determine the status you want to generate data based on. And set a notification. Time in Status for Jira Cloud allows tracking the…

Hello @Hela Szubert If you're ok with the third-party add-ons, you can try Time in Status for Jira Cloud. It generates an Assignee time report(it shown how long each team member has been working on each issue). So you can monitor how much time each developer has been working on each issue and on which phases some…

Hello @David Carruthers For this aim, you can try Time in Status for Jira Cloud. This add-on generates a Time in Status report, which shows the Issue Age in a particular status. If you need to get a whole Issue Age(the time spent in all statuses), discover more in How to get issue'sage data use case. Also, you can export a…

Hello @J.R. Massey You can try Time between Statuses add-on (server version) from the Atlassian Marketplace. Here's the use case that shows duration in each project phase. This add-on is developed by my SaaSJet team, so let me knowif you have any questions. Hope it will be helpful.

Hello @divya You can find some time tracking tools at the Atlassian Marketplace. As an alternative, you can try Time in Status for Jira Cloud by SaaSJet team. It allows generating 7 types of status time reports, including an Assignee time report. You just need to choosea particular assignee and get a detailed report. So…

Hello @Yuly Buenahora As an alternative, you can try SLA Time and Report. If you're a Jira user, follow these steps: - Just choose a Support in the Issue Type drop-down list and set it as a Start timer and a Closed status as a Stop timer. - Set 5m (minutes) as a Goal in the Goal setings and choose a customer name from the…

Hello @Melinda Spratley You can try Time in Status for Jira Cloud, which generates status time reports, including an Average time report. It calculates the average time an issue has spent in each status. This add-on calculates the time in any period (120 days in your case). Also, a Pivot table function helps to calculate…

Hello @Alex Hadden-Boyd In this short use case, you can learn how to display last comment in filters or JQL using the Time in Status for Jira Cloud. It's developed by my team and is free for using up to 10 users. Please, let me know if you have any questions. Hope it helps.

Hello @Jordan Walker There is no built-in solution, but you can a third-party add-on with awide range of functionality - SLA Time and Report. To reset SLA you need to choose "Any'" in the "Priority" drop-down list as it's shown below: SLA will reset automatically when the priority changes. To adjusts time frame based on…

Hello @Yufang Vangaasbeek Which reports do you need? Precise, please, So I can advise you some.

Hello @Natalia Prybytkova Here's a documentation. So you can learn on how to do that: https://confluence.atlassian.com/doc/start-and-stop-confluence-838416264.html#:~:text=To%20start%20Confluence%20run%20%3Cinstallation,bat Hope it helps

Hello @Srujan kumar You can try Time in Status for Jira Cloud. This add-on generates 7 types of status time reports. Get the time spent by Parent using a Pivot table function. This add-on is developed by my SaaSJet team. So let me know if you have any questions. Also, you can read more info on how to get the time spent by…

Hello @Yujen Chang If you're ok with using the third-party add-ons, I recommend you to try Time in Status for Jira Cloud. Additionally to displaying data in the grid, it displays statuses on the Gadget. You can find more detailed info on the Gadget page. This add-on is developed by my SaaSJet team and is free for uding up…

Hello @Gabriel Lujan You can try Time in Status for Jira Cloud from the Atlassian Marketplace. Except for showing the time in status, it generates Status Count and Transition Count reports, which show the accurate number of status transitions. A Status Count report shows how many times an issue has been in each status. A…

Hello @Dipu Krishnan You can try a third-party add-on - Time in Status for Jira Cloud. It generates 7 types of status reports, including an Average time report, which meets your needs. Also, you can export data as XLSX or CSV files. This add-on is developed by my SaaSJet team. so let me know if you have any questions.

Hello @Daniel Ronnstam Can you precise which add-on are you using?

Hello @Josette Contreras If you're ok with third-party add-ons, try Time in Status for Jira Cloud. It generates 7 types of status report. A Time in Status report shows how long an issue has been spent in a partiular status. So you can track on which stages some bottlenecks occur. An Assignee time report show the time each…

Hello @ravikiran nagasetti Do you need it for any Jira add-on? If so, you can get the necessary results using SLA Time and Report. All you need is to set Start, Pause and Stop timers (to pause calculating in a particular status). This add-on is developed by my SaaSjet team, so let me know if you have any additional…

Hello @Aline Silva Can you clarify which report do you need? 

Hello @Banajyotsna palbabu You can try a third-party add-on - Time in Status for Jira Cloud, which generates 7 types of status time reports, including a Time in Status report. It shows the time an issue has been spent in each status. So you can track a process flow conveniently. Additionally, you can get an Assignee time…

Hello @Alex Li If you're ok with third-party add-ons and want to get a ready report, you can try Time in Status for Jira Cloud and its Status Entrance Date report. It shows the date when an issue has entered each of statuses. Just choose the date ranges. Also, you can export a generated report to CSV or XLSX files. It's…

Hello @Sidhant Sharma You can try Time in Status for Jira Cloud, which helps to generate status time reports. A Status Entrance Date report shows the date an issue has entered each of the statuses. So you can track issue changes easily. Also, you can export data to CSV and XLSX files. This add-on is developed by my SaaSJet…

Hello @[deleted] You can try SLA Time and Report for Jira to exclude some issues types from the Time to First Response and the Time to Resolution. This add-on is developed by my SaaSJet team, so let me know if you have any additional questions.

Hi @[deleted] Yes, the add-on gives such ability to rearrange the column.