Mariana_Pryshliak_Saasjet_qysy8m Atlassian Partner

Hello @Vladimir Razumeyko If you won't solve this issue with the help of automatization, you can try Time in Status for Jira Cloud. This add-on will calculate all data automatically and generate a report. I hope it helps. Best regards, Mariana

Hello @neeta_dubey Here is a short guide what you should do: - Go to your issue navigator > Select List view > Add the columns you want for your view (Time tracking fields, assignee, Sprints, etc) - Then, add the following query to in the filter bar (Advanced mode): ORDER BY assignee ASC, sprint ASC Your issues will be…

Hello @Johnson Anthony You can try Time in Status for Jira Cloud. Except for generating reports, this add-on allows getting Cycle and Lead Time by using the status grouping feature (adding the time of few statuses to one column). You can discover more about other tools for calculating Cycle and Lead Time in the "3 tools to…

Hello @Ansar Basha If you have the "End date" field, you need to set it in the "Stop" event and set up the number of hours. The same rule refers to the date (in case you have a particular date like "End date-22 Aug". Additionally, to the info above, you can try SLA Time and Report, which helps to add SLA timers for…

Hello @MAG-II As an alternative solution for visualization time data for each .issue, you can try Time in Status for Jira Cloud and its Average time report. It shows the average time an issue has been spending in a particular status. For visualization select Chart view and you will be able to monitor data as pie, bar or…

Hello @Perry Santos You can write on support and they'll definitely help you with your issue: https://support.atlassian.com/ Hope it helps Mariana

Hello @Mark Wheeler In this discussion you can find a solution for your issue: https://community.atlassian.com/t5/Jira-questions/Issue-watchers-not-receiving-email-notifications/qaq-p/326154 I hope it helps.

Hello @Olivier GALLAS My Saasjet team has been developing tools for analyzing team performance and to monitor time spending. You can try Time in Status for Jira Cloud. This application allows you to generate such reports as Time in Status, Assignee time, and Average time. You can monitor them both in Charts and Graphs…

Hello @jcleach In this discussion, you can find useful tools which can help to solve your issue: https://community.atlassian.com/t5/Jira-questions/How-can-I-generate-a-report-of-time-logged-per-person-and-not/qaq-p/3093 P. S. In case, you would like to get a report about how long an issue has been spending in a particular…

Hello @Tony Morrison As far as I know, only the server Jira type has a built-in history of changes indicating the authors and time https://confluence.atlassian.com/doc/auditing-in-confluence-829076528.html, the cloud version has only a history tab, which shows what changes have been made…

Hello @Renato Ítalo Our company has been searching for such a solution too, but we haven't found it yet. The only solution we use is to copy old pages and edit them for new needs. You can try it too) I hope it helps. Best regards, Mariana.

Hello @Steve Quinlivan As an alternative, you can try Issue History. This add-on helps to monitor all the history changelog and changes' details (the author and the date of the change). You just need to choose the time period and get all the necessary data. And for more deeply analysis you can extract the data as XLSX or…

Hello @Sven Baetens Here's the solution; JQL - project = abc and status = "To Do" Hope it helps

Hello @Roja Gurram Resolution is a field on issues. Status looks a bit like a field, but is a label for "position in workflow". There's nothing that technically ties them together. What you actually need to do is check/amend your workflow. Each movement from one status to another is a "transition". You can add three…

Hello @Stephen Kairys You can read the documentation https://confluence.atlassian.com/cloud/confluence-cloud-migration-assistant-973486571.html This will definitely help to solve your issue! Hope this info will help you. Best regards, Mariana.

Hello @ChuckieAJ Can you specify your issue in more detail? Do you want to add an assignee? Please, answer and I'll try to help you

Hello @Sarvesh Misra You can also try another solution from Atlassian Marketplace - Time in Status for Jira Cloud. This add-on generates an Average time in status report. This is actually what you need, isn't it? And you'll get a report both in Charts and Graphs - which is very convenient. If you have any additional…

Hello @Shelly Shlomovitch You can read an answer to your issue in this discussion: https://community.atlassian.com/t5/Jira-Software-questions/With-the-Hubspot-integration-how-can-I-connect-a-JIRA-with-a/qaq-p/1126324#M50317 But for the intercom integration, you should search some add-on in Atlassian Marketplace. I hope,…

Hello @Jillian Marabut In addition to the proposal above, you can try other solutions from Atlassian Marketplace. For example, Time in Status for Jira Cloud and Time between Statuses. Time in Status for Jira Cloud generates a report based on how long each issue has been staying in a particular status. So you can monitor…

Hello @Angel Osberg Please, specify whether you want a report based on confluence activities or to get the activity reports from the Jira? This discussion can be helpful: https://confluence.atlassian.com/confkb/how-do-i-get-more-statistics-from-confluence-154239308.html Here is the useful video about reporting Jira…

@Anita Seymour I've understood what is your issue. You need to: 1) Create and save two filters, one for issues resolved yesterday, another for issues resolved since the beginning of the month until today. Use these JQLs respectively: resolved >= startOfDay(-1) and resolved <= endOfDay(-1) and resolution is not empty…

Hello @Conveniar You can find a detailed solution for your issue in this discussion: https://community.atlassian.com/t5/Jira-Service-Desk-questions/Customers-can-t-access-Service-Desk-Portals/qaq-p/1137187 I hope, you find this discussion helpful too. Have a nice day.Best regards, Mariana

Hello @Nielsen Almost the same issue has been solved in this discussion. https://community.atlassian.com/t5/Jira-Service-Desk-questions/Is-there-a-way-to-change-the-quot-Contact-us-about-quot-text-in/qaq-p/988748 So, I hope you find this helpful too. Also, if you need more information about the portal customization, you…

Hi @[deleted] You can try Boomerang: Reminders for Jira issues, which includes the function you need. This add-on helps to create a new reminder for an issue and specify the message, time, recipients, and recurring settings. You can set multiple reminders for multiple recipients in a few clicks. Reminders will…

Hello @Rhea Mehta Additionally to the add-ons recommended above, you can try Time in Status for Jira Cloud. It calculates the time an issue has been spent in a particular status and generates a report. So you can get actually the data you need. Also, all apps data are available for charts view, export, and Jira dashboard.…

Hello @Yuliia Zhyliaieva To find out whether it is a bug or not, you can try another add-on - Time in Status for Jira Cloud. It generates a report about the average time in each status. So you can compare the data with those you've got before with the newest one. You can download the free trial version at the Atlassian…

Hello @Chimena Ijeh You can try both Time in Status for Jira Cloud and Time between Statuses. Time in Status for Jira Cloud calculates the time an issue has been spent in each status. Also, you will get the Assignee Time report, which shows the time that a particular assignee was assigned to each issue. And the Average…

Hello @Nazeer You can try Time between Statuses (server version). This add-on calculates how long it takes an issue to move from one status to another. If I understand you correctly, this is actually what you need. To set calculation you need to create status groups by choosing Start/Pause/Stop statuses through which…

Hello @Radu Niculescu If you are interested in an automated solution that shows the author of the changes to the list of issues that you're interested in, try Issue History. This add-on shows all the changelog history and who has made each change to issues. To get data on who has added an assignee to the task, you need to…

Hello @Pooja You can try a built-in solution - Control Chart, which allows you to evaluate Cycle Time and Lead Time of your project. Also, Time in Status for Jira Cloud and Time Between Statuses becomes handy in this case. Time in Status for Jira Cloud lets you get Cycle and Lead time by setting Status Groups. You can…