Andrew Kendris Expert

Hello @Maria Castro - I may be able to provide a bit of clarity here. In Team Managed projects (formally called Next-Gen), issues that are moved into the last column of a board (which is the resolved column in a workflow) disappear from the last column after 14 days of inactivity. Once an issue is cleared, it will no…

Hello @Manisha Adulla - I think I may have a solution for you! Because Jira and Confluence are seamlessly integrated, have you considered leveraging the macros in Confluence to pull in Jira information rather than pulling Confluence information into Jira? It's possible to use the same types of gadgets from the Jira…

Hello @Hanief Mumtazul Anwar - while it may not be a Jira-specific fix, I may be able to help. On a PC, if the user holds down CTRL while left-clicking the link, it will open in a new tab. For Mac use the COMMAND key instead. Hope that helps make their workflow a bit easier!

Hello @Tomoyuki Sano - I think the member of your team will benefit the most from standing up a Team Managed project (previously named Next Gen). With Team Managed projects they can build out their own issue types, screens, workflows, and configure their own user permissions without impacting existing Company Managed…

Hello @WeiKee Yong - I might be able to get you in the right direction 🙂 To make edits to a blueprint, you'll need to go to the Confluence settings and then to the Global Templates and Blueprints section under Configuration. Here you'll be able to make any edits to existing blueprints that are in your team's Confluence…

Hello @Kamay Whytock - I hope I can provide a bit of clarity on this one 🙂 May I ask where you are seeing traces of the old editor? Keeping in mind, any content you've created in the past using the legacy editor will remain as such editor but you should have the option to covert easily (you should be prompted with a banner…

It appears your project B is a classic project. At this time, Next-gen projects (i.e. Team Managed) are independent of other next-gen and Classic projects (i.e. Company Managed), so the custom fields, workflows, permissions are not shared between them. Every time you want to stand up a new Team Managed project, you'll need…

Hello @Mark Robinson - are you trying to reference the configuration of a "Classic" project (i.e. company managed) or a "Next Gen" project (team managed)? If it's a Company managed project, you can leverage the various aspect of that projects field configuration for future projects. To change your new project's…

Hello @Mike Maron - I'm happy to help get you the answer your looking for but might need a bit more background if the below doesn't solve your inquiry 🙂 Are you trying to find a way for members of a team to see their collective open issues easily? If so, it's possible to build a Jira filter that will only pull issues that…

@Bridget I have my article posted here

Hello @Brad Lackey That is correct, that will need to provide your external partners with Jira accounts and permission to view contents in the contained in each of those Jira filters. If you want a workaround, Confluence will allow you to run reports so they can see a snapshot of the work your internal team is working on…

Challenge accepted @Community Manager 😊 Where you're from: I'm originally from a small rural town outside of Gettysburg, PA. I moved to NYC about 11 years ago and still fascinated by the fact that I can order pizza delivery at 2AM 🍕 Where you work: I work at a corporate law firm as a project manager and Atlassian admin.…

Hello @Ruslan Berezyuk ! Have you tried leveraging the power of the Jira Dashboard? Our teams use Next-Gen projects exclusively and love them! With dashboards, you can leverage different gadgets (with the help of basic JQL) to pull in all the data you want from across multiple projects and multiple teams. This will give…

Hello @Josh Smythe There is no way to automatically link Confluence pages to tasks under an epic and totally know where you're coming from (we use Jira tickets to track Confluence work). I found the best workaround is to copy/paste the Jira tickets into the Confluence page rather than manually linking each Confluence page…

A brief follow up for everyone! I discovered that Stewart Butterfield, CEO and Co-Founder, Slack, will be speaking at this year's Team '21 with Mike Cannon-Brookes and Eric Yuan, Founder and CEO, Zoom - looks to be an interesting discussion. Details on upcoming sessions can be found Here. Topic: Keeping the heart in the…

I understand further what the issue is and thank you @Remington Jones for sharing additional context. Unfortunately I can't assist with UI changes and, to my knowledge, there isn't a way of reverting back to the old UI since the original add-on is now part of the premium service. However, you can file feedback from within…

Hello @Anja Cäsar It looks like from the two screenshots you shared, that you are showing two different views. The top screenshot (old version) is in month view while the bottom screenshot (new view) is in week view. You should be able to change that view by way of the dropdown at the top right.

Oh yes the the books @Mandy Ross! Nothing beats a good book (and a real one too - I find it hard using an eReader). Having a hearty library is so fun but, when you gotta pack it up, that's an effort! 📦

Here's to my inaugural Friday Fun post 🎉 * Looking at all these posts, I seem to have lucked out and only moved 3 times in the last 10 years. * Moving is never an easy experience but New York seems to have a way of making it so much more...interesting - ha! The last time I moved was 3 years ago and the image above is a…

At this time, selecting multiple pages for drag and drop is not possible. I'm totally with you and it would be great to see that functionality in Confluence! 

Kudos to the team for their fantastic work on this 👏 Our business teams are really going to thrive with these more intuitive/seamless ways of working! Thank you @Chase Wilson for sharing this announcement and providing me the opportunity to work with such a great group!

Upon further investigation, it might be because you don't have Space Admin rights. Confluence administrators aren't necessarily space administrators. In order for them to be a space admin, they must belong to a group which has space admin and view permission for the space, or their username must be specifically granted…

Do you have other tabs missing in your Space Settings toolbar? Are admins able to create global templates and blueprints from the Settings --> Global Templates and Blueprints?

Hello @guy Great question and you'll need to do some digging in the space setting to find this functionality. To create templates in your space, you would do so through the Space Setting screen located in the menu on the left. In that screen you'll want to go to the Content Tools tab where you'll see a Create New Template…

Hello @Nick Vanduyne To see tickets "in progress" tickets across multiple projects, you can build a filter with your desired parameters and this view will pull all tickets that fit that criteria using the dropdowns in the basic view shown below: Pro Tip: If you want to get visual with your data, you can also leverage…

Hello @Inderpal Yadav You can easily move pages from under Space Tools > Content Tools > Reorder Pages. Hope this helps!

Great question @Erin Coffey The collaborators section of the People dropdown typically shows the people you've most engaged with in recent times and if you click on one it will take you to their profile. Both the team view and people view offer an open view of who people are, what team they’re on, and what they’re working…

Hello @James Zhang I believe you can achieve this by way of the Filter screen. Within this screen, you can filter your data based off all types of fields (to include statuses) using the dropdown functionality or using JQL. From there you can also add columns to your view so you get the data you want in that report. Once…

@Peigi MacKillop I just wanted to circle back on this one as I got resolution with Atlassian support today. It appears that our issue was because we were on VPN and the issue was on the firewall. If you haven't already, it would be good to raise this internally for your IT team, maybe they could whitelist the Atlassian…

Ah nice - thank you @Petter Gonçalves !