Ravina Community Champion

Yes, restore the old backup which was created before this incident happen and make sure you upgrade the instance to fixed version to make your instance secure. Also, if you feel my input help you please accept the answer as this help grow my Atlassian profile.

Hi @Geoff Best Welcome to the Atlassian community. Based on the below community post Bitbucket server licenses works same like Jira and you will be able to upgrade to the v5.14, you can try the upgrade in lower/stage instance to confirm the same or create a ticket with Atlassian support to get more details on this.…

Ahh, Check the server file system if there are any recent files created and any suspicious files in the you found.

Hi @arthurnurislamov What confluence version you are currently running on and does your Confluence instance has internet connectivity as in last month Atlassian has reported two critical CVE which require a upgrade to the fixed version. Please check the versions affected by the CVE's This was reported in Oct 4th and some…

Hi @V MALLIKARJUNA Upgrading the local installed database is a tricky and error pone method so I will recommend that do not upgrade the existing database if you don't have dedicated DBA team, as you plan to upgrade to 7.19.x from 6.15.x and 7.19.x is supported to PostgreSQL 11 not less than that. My recommendation is to…

Hi @Amruta Harale You can refer the below document to generate the PAT in Jira for version 8.14 and above https://confluence.atlassian.com/enterprise/using-personal-access-tokens-1026032365.html Exact steps are : In your Atlassian application go to: 1. In Jira, select your profile picture at the top right of the screen,…

Welcome to the Atlassian community and JSM group @Joel Garner 

Welcome to the Atlassian community @Joel Garner 

Welcome to the Atlassian community @Krystal Ange 

Hi @Alex Sramek Sorry for not putting the ticket link in last comment. Please find the below open ticket from Atlassian https://jira.atlassian.com/browse/CONFCLOUD-1909 Please accept the answer if my response help you in anyway.

Hi @Krzysztof Kiser If you have your docker compose file where Jira installation instruction have been added you can add the jira-config.properties file there with below parameter jira.websudo.is.disabled = true and add that file in your Dockerfile ADD jira-config.properties /jira-home directory path Please try above ans…

Hi @Alex Sramek As per the below open Atlassian ticket this is not available currently and it's a old open request didn't consider by Atlassian yet still in gathering requests status. If you have Atlassian developer in your team you can check the scriptrunner for Confluence plugin to restrict the users from deleting the…

@Ting ChuangPlease accept the answer if mentioned steps works.

Hi @Ting Chuang Welcome to the Atlassian community. The status colours refer to status categories - To Do (Grey), In Progress (Blue) and Done (Green) You can follow the below steps to change the Status category if you have admin rights on the instance. * Go to Jira Settings > Issues > Statuses (on the left-hand menu) *…

Hi @Abhishek L G There may be an plugin cache issue which could cause this, ypu can clear the plugin cache by following the below steps * Stop JIRA * Remove .osgi-plugins and bundled-plugins hidden folders from<JIRA_HOME>\plugins directory * Backup JIRA database and run the following SQL query against JIRA database --…

Hi @Sai Gangadhar I will assume that you have already configure the rate limiting with test settings you required. If you want to do a small testing then you can use the Apache JMeter and run the basic API calls more than the limit you have set in Jira and once you hit the limit you should see the rest calls with get error…

Hi @rodney e To get the linked issues with specific linktype you can use the below JQL issue in linkedIssues(ABC-123,"is duplicated by") If you want a get all issues with Block type or "is blocked by" linked type you can use the below JQL but this will require a script runner plugin as some JQL functions are coming from…

HI @bhanu teja Atlassian has a great documents and migration program for the on-premise to cloud migration. Please check the below documents for more details and plan your migration accordingly. https://www.atlassian.com/migration/plan/cloud-guide#atlassian-team…

Hi @Abhijeet Kale The below old community post is having similar details about the SQL query to find out the filters which are used in the boards and there is also sql query to find the filters which used in Dashboards gadgets as some filters are used in the Dashboard gadget as well and you need to check them as well…

Hi @Abhijeet Kale This looks similar to what mentioned in the below Atlassian KB document, Please check to see if any related condition match. https://confluence.atlassian.com/jirakb/the-board-configuration-page-returns-a-blank-page-854032550.html Thanks Ravina

Hi @Mohan Welcome to the Atlassian community. This is a known issue with Jira when you have large number of saved filters in Jira and this is not only with Roadmap plan but also with creating a boards as well, but in Roadmap plan it's impact is more compare to Jira boards. As most of the filters are saved with string…

Hi @Roei Soudai Welcome to the Atlassian community. This looks like a known bug with space confluence import, there is no workaround for this as Atlassian closed it and mentioned that workaround will be added whenever available. please check the below ticket for more details…

Hello @emmanuelpeter866 Welcome to the Atlassian community, hope you will have a great learning experience here.

Hi @Elise Potts Welcome to the Atlassian community, hope you will have a great learning experience here.

Hi @TinkerBill Yes, it happens to me in the past where I have given answer to once question where it give me some HTML error and upon fix when I submit it, that answer never got posted but I can see in my profile that the answer count is getting increased, I tried to submit the answer 3-4 times but still it not occurred in…

Welcome to the Atlassian community @Hafiz Muhammad Ahmad 

Welcome to the Atlassian community @Hiba El Orfi 

Hi @sagar.bansode Welcome to the Atlassian community. Service accounts are no special accounts which you can differentiate them with other normal accounts, you need to have policy around the bot accounts like what is the requirement to have bot accounts and may be create a separate Jira group to add them so that you can…

Hi @Jason Liu This will require a multi-select cascading select list field which does not available by default in Jira. There is open feature request on Atlassian - https://jira.atlassian.com/browse/JRASERVER-37665 You can check the below plugins which offer this field…

Hi @Aswathi D Please refer the old community post and check if that help or give any insight to your requirement. https://community.atlassian.com/t5/Jira-questions/How-do-you-prevent-an-Epic-from-closing-until-all-Stories-are/qaq-p/2448052…