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I'm glad to hear your query is addressed and issue is solved @Shyamal Raju . If my reply is helpful, kindly click 'accept the answer'.

Hi @Shyamal Raju welcome to Atlassian Community. Please be informed, the messages you are seeing reveal a critical distinction between creating a new site and accessing an existing site. In a nutshell, you do not own the site my_company.atlassian.net; it is already owned and managed by someone else (the Admin of your…

Hi @Stanley Offor I'm glad to hear that. If my response helped you in addressing the query, kindly 'Accept answer' that helps other members with similar issue.

Hi @Vijayalakshmi Nemalidinne welcome to Atlassian Community. Please be informed, it is possible to include the User ID in eazyBI for Jira reports, but it's usually done by leveraging existing dimensions like Assignee or Reporter and accessing the User Key. This eazyBI documentation provides detailed steps for your query…

Hi @Stanley Offor welcome to Atlassian community. The fact that you are successfully receiving other Atlassian emails (like login notifications and password resets) is the most important clue. This confirms your email client and general server are not blocking Atlassian mail entirely. The issue is typically resolved by…

One of the Atlassian support team member will be assisting with your query.

Hi @nomon welcome to the Atlassian community. Please be informed that, if your Atlassian account is managed by your organization (i.e., you use SSO via Google/Microsoft or your company has Atlassian Guard), then please Contact your internal IT or Atlassian Organization Administrator. This official Atlassian documentation…

Hi @Aishwarya Rameshbabu welcome to Atlassian community. Since you cannot contact the board admin, the only workable solution is to seek direct support from Atlassian. They will verify your relationship with the board and may grant temporary access or transfer the board ownership. Steps: * Raise support ticket. * Provide…

Hi @Joy Raynor welcome to Atlassian community. Please be informed, this issue means the email is likely being blocked or suppressed before it even reaches your inbox or junk folder. The server-side block is the most frequent cause when basic checks fail. The good news is that your Trello account is part of Atlassian, and…

Hi @Prady A welcome to Atlassian community. Please be informed, the most common reason the Delete repository option is missing in Bitbucket (leaving only Move and Archive) is a permissions issue. * Please check your current permission level. * If your current role is Write or Read, you will not see the delete option. You…

Confluence Macros, loaded features and ease of understanding the UI stands out from this video learning series.

Hi @Saksit Tipsing welcome to Atlassian Community. Please be informed, a non-specific error code d7e1b837a52547ab817d562f4625bcd5 when your Confluence Whiteboard fails to load usually points to a browser compatibility issue or a network restriction that prevents the Whiteboards application from rendering. Action steps: *…

Hi @Eric Augusto Ferreira welcome to the Atlassian community. Please be informed, the error message "Only the Administrator can open the board again" is correct, but your inability to fix it even as an admin points to a likely conflict between your Board Admin role and your Workspace Admin role, or a provisioning glitch on…

Glad to hear that your issue is resolved.

Hi @Noah Scheffczyk welcome to Atlassian community. Please be informed that, this is a classic symptom in Jira that points to an issue with the Board or List View Filter for that specific project. The most likely cause is a Quick Filter or a Board/List Filter being accidentally applied or misconfigured in the affected…

Hi @M Musba Elhadid welcome to the Atlassian community. Transferring all products (apps/sites) from one Atlassian Organization to another is a standard, yet sensitive, procedure. It is performed directly within the Atlassian Administration portal and requires careful preparation If not already, here's a detailed…

Hi @Paul Thiele welcome to the Atlassian community. The most common reason for cards to suddenly "disappear" or show a zero count is that a filter was accidentally applied on your Trello session, likely by pressing a keyboard shortcut. Action items: * Open the Affected Trello Board. * Look for the Filter Icon and clear all…

Hi @Samantha Greenwood welcome to Atlassian community. Please be informed, this issue frequently happens if you have two email addresses (e.g., a personal Gmail and a work email) or if you originally signed in using a social login (like Google or Apple) and then tried to log back in using a direct email/password…

Hi @FastXe welcome to It's completely understandable to be concerned when your valuable boards and cards disappear. The good news is that your work is not deleted. This is a common, expected behavior when a Trello Premium or Standard trial ends and your Workspace downgrades to the Free plan. Trello Free plan has a limit of…

Hi @Kawtar Lafriouni welcome to Atlassian community. The error message, "SharePoint online requires additional access to your account," indicates that the Microsoft API permissions that enable your Confluence app (likely the official Microsoft 365 for Confluence app or a third-party connector) to access SharePoint might…

Hi @Vern Garrett welcome to Atlassian community. Community reports suggest this exact symptom—the comment box disappearing or the cursor jumping away when you start typing—is typically caused by an interaction between Trello's interface and a browser element. Most likely source of the issue: * Try an Incognito/Private…

Hi @Angelica Banks welcome to Atlassian community. I really understand your concern about your Trello access. Since Trello is part of Atlassian, and you no longer have access to the original email address, this becomes a complex Account Recovery issue that requires direct intervention from Atlassian Support. Due to…

Hi @santhakumari welcome to the Atlassian community. Here are the alternatives of your current options for enabling chat, excluding Slack and Microsoft Teams: * Customer Portal: The Virtual Agent is automatically available within your Jira Service Management customer portal once activated * Embeddable Widget: You can embed…

Hi @Patrick Hicks welcome to the Atlassian community. Your issue points directly to a server-side issue with Atlassian Rovo provisioning or service availability. This is often caused by a temporary disruption in the synchronization of Rovo components. Currently as well in the past 3 days, the 'Atlassian Rovo status is…

Hi @szsiploocian welcome to Atlassian community. As the error suggests, "Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: %22c4c9a277-aeb5-4771-a981-ddb696b3bc0d%22)" strongly suggests an issue on the Atlassian server side, not with the workspace name…

Hi @xiaban huang welcome to Atlassian community. That specific error message, "Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: ...)", indicates a server-side issue with Atlassian/Bitbucket and not a problem with the data you entered. Since you…

Hi @John Galbraith welcome to the Atlassian community. Here is the probable cause and the steps you can take to fix this, using the official Loom documentation: * The issue is likely due to the microphone being set up to pick up your voice (which is close and loud) but not the guitar (which is further away and often…

Hi @Kerry Cheong welcome to the Atlassian community. I'm sorry to hear that your Trello boards are missing after logging in! This can be inconvenient, especially with the email deadline approaching. Some of the reasons for this behaviour: * Logged into the wrong account (Most common cause). * On the Trello free plan,…

Hi @Prajwal S N welcome to Atlassian Community. That specific link appears to be a private, internal instance customized for your ANZ organization. The best person to assist you with access will be your internal Jira or Confluence Administrator (or IT Support) within ANZ. They manage user permissions for that specific…

Hi @Annie Lieu . I understand. Thank you for the update and information.