Marc -Devoteam- Community Champion

Hi @j_jagielak For community members to help out, they will need more information. This should be based on the reporter * How is your asset schema and object setup? * How is the custom field configuration for the asset field(s)?

Hi @John T Please provide more context, in what relation is this billing? Monthly price, based per user, this is based on tiers of users in your instance.

Hi @Jayashree Swaminathan As you are referring to test cycles, you probably have an ap installed for testing. The app provides options for dash boarding or reports. It is not said that the details from the app can be used in default pie chart gadgets. What app is used and have you gone over the apps documentation?

Lets refrase, The Google side is executing the webhook, which user is triggering the webhook? Is that you, so the user in GCP and Jira user are the same user?

Hi @Jaanika Teearu and @Eddy Witkamp Raise an issue with Atlassian Support, as on the fprum we can't access or see your instance logging. I can't reproduce this, on instances I sue, I still see the Duplicated page in Draft.

HI @Bruno Gonçalves No this can't be replicated in searching, searching only provides results based on the search, but no view options can be defined in JQL, rather then order by options.

HI @Flavia Helena But have you got agent permissions. Can you access the JSM project, so handle issues. or do you only see the backend of the JSM project.

Hi @Charmi Oza Increasing storage can only be done by subscribing to a hight subscription, standard or premium (so a paid plan). You can see your Jira storage in Atlassian Administration. * Go to Atlassian Administration * Select the Apps section * Select the Sites section * Select your site * Select the Storage option, to…

HI @Leon Guo Welcome to the community. I found the information for you. You can’t create a password policy for Jira Service Management customers with portal-only accounts. These accounts must have a password between 8-100 characters in length. manage-jira-service-management-customer-accounts And see…

Hi @Eddy Witkamp Try clearing your browser cache/history or disable any browser plugins. Also you can try another browser or an incognito window.

Hi @Eddy Witkamp There might be global rules active, but to see these, you need to be Confluence administrator. If you are not, reach out to your Confluence administrator, if there are any.

Hi @Padidela Harshitha Never provide identifiably information on the community, as it's an open public forum (not Atlassian Support) Can you access the Jira on just using the main URL? Key = name seems wring in the URL the key parameter should contain a work item id as Key=ABC-123

Hi @Wenyao Yang Remove from the url received all behind .atlassian.net. What happens then, are you getting access denied? Then it's clear, then you don't have a license granted an you need to be granted a license. An admin of the system has to grant you access. If you can get into Jira, you might have not been granted…

Hi @aldis.bjorgvinsdottir The link I shared is how to develop a blueprint in Confluence Cloud, this is like an app. Yes, all related documentation is for Cloud, also the referred links in the documentation

Hi @Natalie Keane This is not possible. The colors are based on the status category colours used within Jira (grey, blue and green).

Hi @Leon Guo Jira password requirements are set in the policies, you will need to have a verified domain. See; manage-your-password-policy 

Hi @Flavia Helena Does the user executing the call, have rights in Jira (JSM), this is required.

Hi @Chisato Saito Or you could look at apps from Confluence, see; * asset-studio-confluence-macro-your-data-in-tables-charts * assets-datatable They are probably cheaper, then apps for dash boarding in Jira.

Hi @john_whetstone This feature is only available for JSM projects based on a Company managed template. Team managed projects don't have this feature. So you wil need to use a Company managed project for this.

Hi @Varvara K_ You could look at, multiple options like; * calendar-for-jira * google-to-jira-gmail-calendar-drive-chrome But I do think the sync time, you can't influence anywhere, I think this is a Google default.

Hi @lhade They can tell, this, but you need to hava a license in Jira, to have access. This needs to be granted. Just adding your user to a board/space will not grant access, if no license is granted. A user with User Access Manager, Product Amdin, Site Admin or Org Admin needs to grant you a license to Jira. They need to…

Hi @tediroca This is not possible, you can only connect this mailbox using the account of the mailbox, not based on your account and the permissions you have on this mailbox.

HI @Chisato Saito I they are only customers, then no, there is no option to showcase this differently, as indeed JSM customers can't access the system You might want to look for 3rd party apps: * advanced-portal-reports-for-jira-service-management * dashboard-hub-pro-charts-reports-time-in-status-for-jira *…

Hi @Ann Welcome to the community. You need to use this, https://developer.atlassian.com/cloud/jira/software/basic-auth-for-rest-apis/ To get the CloudID; https://support.atlassian.com/jira/kb/retrieve-my-atlassian-sites-cloud-id/ To get a…

Hi @lhade Contact your IT department or Atlassian Cloud admins. You might not have been given the correct permissions or granted a license. Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public…

Hi @Joe Rigley Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @tediroca This KB should provide more info; switch-microsoft-and-google-email-accounts-to-oauth 

Hi @Joe Rigley This is the main backup, this is not an option in Project Settings, but in System Settings (this threw me off). This backup option, creates a full backup, so all projects are included.

Hi @Eddy Witkamp Welcome to the community. I can't reproduce this, tried it on multiple Confluences. On my end they are drafts, until published. Is there an automation rule active on the space, that triggers this?

Hi @Charlie Zeier It seems that there are work items from other projects involved. Do you have access on the other spaces the work items are in?