Marc -Devoteam- Community Champion

HI @Trisha Kaufman This would be a question to raise to Atlassian via official support. You can raise an issue here (you need to be in an admin role in your instance to raise support issues)

Hi @Judy Colonero Validation, Conditions and Post-Functions are on transitions in a workflow. A board has columns that workflow statuses are linked to, so when you want to move a work item to another column and this is not allowed, based on validation, this validation is on the transition that is used between these…

Hi @c.ermeier Is this based on timeline view on aboard or within a Plan or is there a 3red party app in play. Can you provide some more context?

Hi @Dan Spearing So this was Epic Link. I think someone renamed this in you instance. This is the ootb option to link issue type standard level to Feature (Epic). Parent Link is related to hierarchy levels above Epic and can be user with Plans. If you would not have Plans, then the field Praent Link would not exist in the…

Hi @anne.dreikandt Can you remove the space from the project and re-add it again? Are there no page permissions set on the top pages?

Hi @Dan Spearing Can you elaborate by adding some screenshots? On topic Feature Link seems like a created custom field with options or is from a 3rd party app. Parent Link is an ootb function from the system to link issues based on hierarchy, that can be visualised in Plans This field provides issues that are higher or…

Hi @Ioannis Xanthopoulos See documentation; https://appfire.atlassian.net/wiki/spaces/RFCDOC/pages/783942364/The+Rich+Filter+Time+Series+Chart+Gadget Otherwise contact the support team of Rich Filter. https://appfire.atlassian.net/servicedesk/customer/user/login?destination=portals 

Hi @Steven Macquoij A field of type Assets in the basis a dropdown single or multi select based on the configuration. No dropdown fields can't link to assets.

Hi @Rasmus Nyholm Jensen This is not possible ootb. As the sender is seen as the reporter. The only option ootb is that the original sender needs to be set as the CC, the cc will be set as Request Participant. Then with automation you could set this user or mail address as the reporter. BUT! If the request participant is…

Hi @Edward Moxley To as you said delete the space, but also remove it from the Trash, otherwise the key of the space can't be used again

Hi @Steven Macquoij To fill this field on an issue, you need to select the issue and edit the field. Not al field types are inline editable in the All Work view.

Hi @Syed Aman Can you share a screenshot? Do you mean issues of type Bugs or a specific space, can you check the Trash option on the spaces overview page (left in toolbar)

Hi @Larissa Gutscher This is rolling out. That's why I might not see this yet. If you don't like this feature, use the help option in Jira and the Feedback option.

Hi @Rejaine Lima Welcome to the community. Can you try another browser or incognito window? If all works fine, clear your cache and cookies. Also check for browser add-on they can cause strange behaviour as well.

Hi @daniel.billingham Can you provide some screenshots for more information? Other question, how do you define waste in your sprint? Is this on part of the work on items or if items are waste, why are they in the sprint? What is you definition for waste?

HI @Syed Aman Welcome to the community. If you go to Jira Administration (cog wheel), can you access the "spaces" option, do you see spaces there or in the trash option?

Hi @Steven Macquoij Field values can only be changed if the fields are on the screen used by the work types, The option you are providing, is that this field is available to be used with all work types, it doesn't mean that the field is on the screens. Also view on a project differ on usage, not all fields on an issue can…

Hi @luca mommi This can only be done by contacting Atlassian Support. Did your instance become suspended? I have asked assistance for you, but this can take up to 2 work days.

Hi @Steven Macquoij Yes, you always have to select a work item make changes to a field in the List view.

Hi @IT Admin Dot & Key If you keep receiving a 401, is a permission issue. Seems the user used doesn't have the required permissions, are you using the user of the mailbox or your own user ot connect, as you have been shared the mailbox?

Hi @IT Admin Dot & Key Best option I can give you is to remove the connection and add it again.

Hi @Iliyas What do you exactly mean by Vendor? If you mean in Atlassian , you need to verify your domain in Atlassian Administration. Then you will have a default authentication policy where password expiration can be set.

Hi @Ed Letifov _TechTime - New Zealand_ I forgot to mention, this is currently only an option on an Enterprise subscription If you want this on a non-enterprise, you eed to use a 3rd party SSO app to achieve this.

Hi @Chris Clay If my answer helped, you please accept. This will also help others, with a similar quesiton.

Hi @Vina Wu What is the configuration in your branch action in the automation rule? You are creating a smart value there {{smartvalue}}, you need to use this smart value in the API call (mind capitals). What is the full url for the API call? (you can hide your domain part)

Hiv @Ed Letifov _TechTime - New Zealand_ As I mentioned, you can connect multiple Azure (Entra ID ) directories, but you can only use one as IDP. If you want to use both as IDP, then you need to revert to 3rd party marketplace apps.

Hi @Sipo Ching See this KB to enable anonymous access for JSM customers; give-access-to-unlicensed-users-from-jira-service-management 

HI @Chris Clay You could look at add-or-remove-restrictions-on-request-types or when you have moved to a premium subscription, check create-and-manage-help-centers Or look at the general Custom Access settings in your instance; change-global-customer-permissions You could enable Internal access and list the domain for…

Hi @Aggeliki K Yes, then you can, but only one can be used for SSO with Atlassian Guard. If this is your requirement, then you would need to look at 3rd party SSO solutions.

Hi @noel_langland This option is based on a 3rd party app from thew Atlassian Marketplace app, It can be the bill is not paid for this app. This app seems to be from the developer SaasJet, reach out to their support department if there are any issues. https://saasjet.atlassian.net/servicedesk/customer/portal/1