Marc -Devoteam- Community Champion

Hi @Tim Heber Yes you have, you have to add the organisations to that JSM project. If you don't this project has no Organizations. Looking at the user, shows the user details, so the user is a member of the organization, but thsis doens't mean the organization is part of a JSM Project

HI @Aisha M Scripts don't apply on a JSM portal. On Cloud there are no options to change UI items on the product. Best solution is to set a validator on the create condition of the workflow used by the work type of the request based on a field required, just don't place this field on the request, so then it can't be…

Hi @Arkadiusz Wroblewski Please stop using AI answers, your part in 3b doesn't exist, you can't target an issue in the edit action.

Hi @Geovanny Pimentel As @John Funk mentions to create a filter. But I don't get your trend request, no change is the same based on effort, functionality and/or complexity. Only specific related changes based on the same requirements could be related in a sence. But this is my personal opinion.

Hi @Darcy Roberto _ LAR Good day! This may happen if your site is deactivated due to billing related concerns. If you're on a paid plan, please connect with the support team for confirmation. If this was a free instance, it may have been deactivated due to prolonged inactivity.You would have received email on this. If you…

Hi @Izaskun Ochoa Within Atlassian Administration, * go to the Apps section, * option Platform Experiences * option Sites * choose your site and a new window opens * option Customer Service Management * option Portal Only customers, here you can export all customers within your instance,

Hi @r_deepa This is not possible, the space summary page filters can't be adjusted, these are set values. See; https://support.atlassian.com/jira-software-cloud/docs/what-is-the-summary-view/ An feature request in relation to this; https://jira.atlassian.com/browse/JRACLOUD-97546 

Hi @Mateusz Janus For field URL there are no rendering options, this is only on text fields. But as I mentioned, on using automation to fill a text field with a value, the set information is seen a text. It can't be seen any other way. In Cloud this can be done, but not in DC. This would require an app, scriptrunner, to…

Hi @Mateusz Janus You could try a custom field of type URL. The reason what you see happening is because of the automation rule. The automation places the information in the field as text, this action in automation is only possible in Cloud. In DC you would need an app for that, like scriptrunner

Hi @Jorge Torres Montijano Keys are stored form the last 3 iterations I believe. The only option is to delete the space and then from trash, then do the migration action. If this is not possible, due to the fact that space is also required, then you can export the space from the source instance. Unzip the file and in all…

Hi @Mateusz Janus I see the field is type Text Field, as you can't change the renderer on a URL field. What is different on issue 16070 and 16071, you are viewing the issue both times.

Hi @Lira Martynenko This is not possible natively, you will need an app for this. Suggestions: * Custom Charts for Jira * Dashboard hub Also keep in mind, Jira is not a reporting tool. It has limited reporting options. If you require custom reports, look at the marketplace or apps to export data or use the API to a…

HI @Claudia Bretoneche Have you gone over the linked KB article? Have you created a connection field, also the items under the Opportunities, don't have a rice score, so how would you be able to sort by Rice score. In the view Opps details, you show Opportunities, but the Rice score is "0" for all, as this seems to be a…

Hi @Mateusz Janus I do suspect this is might regarding rights, as users can view information, but not edit. What if you use an URL field instead of a text field? What renderer is used for the field in the field configuraiton?

Hi @최용구 Has the user got a Confluence license, check the user in Atlassian Administration. Can you or others login normally? Can the user try another browser or incognito window?

Hi @AUTUMN-MAY KANE Go to Space Settings and under the Channels & Self Service, choose the Portal optoin.

Hi @jennifer_doll Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Mikael Sandberg @Dan Breyen But then you still have to specify the group. So per application this could mean an automation rule, so @Jeroen Gouma how many applications do you have? If this is extended I still think you would need to see a solution using Assets.

Hi @jennifer_doll Yes, if this field is empty, no notification emails are sent, as its not know to whom. The field needs a value (group) to be set.

Hi @Jeroen Gouma You could use Assets for this. Have applications as objects and an attribute of type group to the object, then you can select the group. Then in an automation, based on the application get the value of attribute group, set in a variable. And on the Assign work item action, use based on group (choose…

Hi @jennifer_doll Welcome to the community. Within your workflow, you have set the field approval groups and number of people to approve (this is for each group) to be used and the customer notification is active. Then you will have to set the the field Approval Groups with Jira groups manual or by automation, or add the…

Hi @Claudia Bretoneche Welcome to the community. Can you provide visual information as well. Also check this KB: https://support.atlassian.com/jira-product-discovery/docs/create-and-configure-idea-types/ 

Hi @AUTUMN-MAY KANE Are you referring to the introduction text of a JSM project or something different? Can you provide a screenshot of where you want to see this information?

Hi @Backoffice team Is the board auto-refresh on, on each gadget on the dashboard? Try another browser or incognito window. If this works, clear your browser cache and cookies. Or disable any active browser add-on's.

Hi @Joshua Lawrence Use updated >= -5d

Hi @Mateusz Janus on the edit you need to set it like {{EpicContinuationOfId}} Variables need to be set in brackets, it is also mentioned in the create variable action on how to use a variable

Hi @emerico vespucci This looks duplicate from https://community.atlassian.com/forums/Jira-Service-Management/Hello-folks-I-am-unable-to-access-any-of-my-Atlassian-Apps/qaq-p/3192565 I have requested support from Atlassian for you on that post. Please wait fro them to reply to you on that post.

Hi @thirupathi.perumalsamy I suspect you do this via an automation, can you show your automation rule? Can you already verify that the checkbox "Only include work items that have changed since the last time this rule executed" is not selected if you use a JQL in your schedule?

Hi @Lisa Zanini I don't see option on the API to achieve this. I think the only way is to use the admin key or to inform users.

Hi @Michelle Kirk Currently that is not possible, but there is a suggestion to add this feature, see JSDCLOUD-10000, that I would recommend that you go and vote for and follow. So you option is to filter your tablets based on create date, remove the ones just cretaed, then import them again in the right object type